Trying to stop our card machine but they new tell us because we had new machine to replace faulty one they stared a new 48 month contract . We do not need a machine any more but then they want exit fe... Mehr ansehen
Unternehmen hat geantwortet
First Payment Merchant Services
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Das sagen Bewerter
We are a small family business looking to expand into a bigger retailer premises. We had a great chat to Kelly Scanion ,she went through all our requirements and explained our options . Kelly was lo... Mehr ansehen
Unternehmen hat geantwortet
We have just set up a new business and needed a card machine. A local business suggested using First Payment Merchant Services. Right from the first phone call with Kelly(Business Development Manager)... Mehr ansehen
Unternehmen hat geantwortet
We are a new small business, and we did our homework before choosing a card machine provider. First Payment provided the most competitive rates and service, and Steve Rowbottom was great throughout... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Your local merchant service provider, First Payments is one of the fastest growing Merchant Service providers in the UK. At First Payments, we put our customers first and work hard to deliver market leading products at low costs with unbeatable customer service. With us, our customers process credit card payments securely and quickly. A combination of competitive rates, honesty, integrity and our local advisors are encouraging more and more merchants from across the UK to work with us. We work with some of the largest credit card processors and suppliers in the world, such as VISA and MasterCard, to provide a stable solution at a low cost. We have done all the research into the best payment solutions available so that you don’t have to.
Kontaktinformationen
Building 4 1st Floor Meadows Business Park , GU17 9AB, Camberley, Vereinigtes Königreich
- 01276 605 690
- marketing@firstpayments.co.uk
- www.firstpaymentmerchantservices.co.uk
Das haben sich andere Leute angesehen
Best customer service from Gareth…
Best customer service from Gareth willems.thank you for your help.good services quick delivery
18. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Morning Halil,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
Great customer service from Kelly…
Great customer service from Kelly Scanlon. She’s been absolutely lovely and so helpful from the start and to top it off, I’ve been given very competitive card transaction rates.
My advice, speak to Kelly, get the rates and you’ll be amazed at what they can offer.
Kelly brings a pleasant change to dealing with the card companies - so helpful, friendly and personable.
Thank you Kelly for looking after us.
18. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Morning Mr M Shah,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
Dissatisfied customer never again
Trying to stop our card machine but they new tell us because we had new machine to replace faulty one they stared a new 48 month contract . We do not need a machine any more but then they want exit fees typical way to get money of you after the nearly 2 years that we have gone through
16. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Morning Ian,
Thank you for sharing your experience, we are sorry to hear of your disappointment. I have looked at the notes on the system and can see that you had a VX675 which you were not happy with due to the connection in your area. It was agreed to change the machine to another terminal type on a new agreement as the issues you were facing were site issues. With the new agreement, your rates were also reviewed and lowered at the same time. The agreement was sent to you electronically to your email address which was then signed by you, we cannot start a new agreement without a signature from any merchant. I understand that you no longer need the machine, unfortunately cancellation charges will still be issued due to the remaining term left.
Many Thanks
Customer support team
Amazing Service From Matt Fox.
Amazing Service From Matt Fox..
Always Ready to Help, even help me solve a problem with a different company.
Highly Recommended
Thank you once again Matt and i very happy to be on board.
cheers
12. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Morning,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
Great service....support has been…
Great service....support has been excellent through the whole process. Thankyou Kelly Scanlon for all your help and support.
thanks
team 1947 london
9. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Morning,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
Quite possibly the worst company ever.
In 20 years of business, FP are quite possibly the worst company I have ever had dealings with. Cheap, unprofessional, unfeeling & greedy. Avoid at all costs.
8. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon,
Thank you for sharing your experience, we are sorry to hear of your disappointment. Can you please provide me with your preferred contact number to allow us to look and discuss this further?
Many thanks
Customer Support Team
Very smooth transfer from my old…
Very smooth transfer from my old supplier to First Payment. Many thanks to Dave Baker
6. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Morning Robert,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
What a great company!
What a great company!! Super helpful setting up... no stupid questions:-)
So many people have tried to get us to leave, absolutely no way! Super happy with the service.
4. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon Angela,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
Fantastic service from Matthew…
Fantastic service from Matthew Fox-Smith. Found First Payment Merchant Services through a search app. So happy i did. In less than a week i am fully set up with a great new portable card reader and taking payments. Matthew made everything so easy and was there to help guide me through the process. 5 stars
4. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon Stephen,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
Great service....support has been…
Great service....support has been excellent through the whole process.
Prices are great 👍
4. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon Dr Salaman,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
Best service and help
Best service and help, compared 4 other providers. Needed to process application completed urgently, Samina Khan helped with curtesy.Thanks Samina
4. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon Jayanti,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
We are a small family business looking to expand …
We are a small family business looking to expand into a bigger retailer premises. We had a great chat to Kelly Scanion ,she went through all our requirements and explained our options . Kelly was lovely to chat with and at the same time knowledgeable and easy to understand. Our new card machine should arrive today . Thank you once again Kelly . Kindest regards Julia & Brian
4. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon Julia,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
Big thank you to Kelly Scanlon
Kelly has been fantastic from start to finish. A pleasure to speak with on the phone and extremely helpful. Kelly is a credit to the company :)
4. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon Martin,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
Don’t wait for years to swap your contract!
It has been such a long time since we’ve shopped around for a better deal on our shop card terminal machine. Matthew Fox Smith offered us a fabulous deal. He has been brilliant to deal with from the beginning to the end. We found him professional, helpful and attentive at every stage of our application.
First Payment helpline was also very helpful and pleasant to speak to.
Overall we are very pleased with the service so far. Highly recommended.
2. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
Daryl is the main man
Daryl is the main man, he led the process from start to finish with clear instructions and re-assurance.
2. November 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon Stephen,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
The worst company in UK.Be advised…
The worst company in UK.Be advised avoid with this company.There management also don’t have manners to talk.
29. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon Azhar,
Thank you for sharing your experience, we are sorry to hear of your disappointment. Can you please provide me with your preferred contact number to allow us to look and discuss this further?
Many thanks
Customer Support Team
A refreshing and pleasant sales experience
Having been bombarded by people who want to send someone round and waste an hour of your time with hard sell, Steve was the complete opposite. I explained how I liked to receive communication and Steve obliged accordingly - responded to my emails and detailed everything.
When it came down to 'making sure it was right' Steve had to double check something himself to ensure the info he had given was correct - so so different from other salespeople and such a refreshing change!
The actual amount being saved is neither here nor there - for me it was about giving my business to someone who genuinely wanted to help me. Would highly recommend them.
28. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
I’ve got a excellent 5 Stars service
I’ve got a excellent 5 Stars service from Daryl Mason. He was professional, friendly and quickly answering all questions. I got my card machine very easy. Thanks mate! Definitely recommend.
28. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon Mrs Chunhua Fu,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
Thanks Steve for quickly and…
Thanks Steve for quickly and efficiently arranging an excellent package at a great price.
28. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon James,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
Card payment machine
Excellent experience.Daryl was quick efficient and answered all questions quickly and found me a great package. Can't recommend highly enough.
27. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von First Payment Merchant Services
Good Afternoon Rina,
Thank you for your 5 star review! We’re glad to hear that we were able to help you.
If you need further help, please email us customer.service@firstpayments.co.uk
Many thanks
Customer Support Team
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