First Payment Merchant Services 

This is my first review and happy to rate 5 stars for their service. Samina khan as an advisor is really good at looking after clients. The process was quick and spontaneous. Happy to give again 5 stars.

Great help and advice from Stephen Rowbotham setting up with our new card company and terminal. Very impressed with fast and friendly service

Samina Khan has been excellent from my first to last contact
I googled top ten cars machines and first payment came up. They got in touch weren’t too pushy, I hate pushy sales and Samina felt honest, knowledgable and friendly. She helped me, advised me and let me have plenty of time. I must say Samina was very patient as I am hard to tie down and busy. She didn’t give up but gave me space. She has delivered on everything she said she would. No hidden charges, very clear and concise. Lovely lady and thanks to her for making this a lot easier as my last card machine has been hell and I was not looking forward to having to get another card machine and company to help me. I would highly recommend and I feel this will be the same throughout this contract.
Thanks Samina 6 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️

We called a few company card providers and we found your company was the best. The service from Kelly Scanlon was exemplary, extremely helpful and on the ball. Cheerful voice always on the other side of the line. Thank you

Excellent service, prompt answering, straightforward & non complicated all the way...

Hi, I’m so impressed and so happy with Kelly’s service and her help, she is great and so good on her job, thanks so much for all the help

After being newly appointed to my role and this being my first time doing this, Kelly made the whole process very easy and was always on the end of the phone to answer any questions I had. She kept me fully informed of how the process was progressing and what the next step would be. I would recommend to anybody to use their services,

Being new to the whole handheld payment devices I needed a lot of information and support. I am pleased to say that I received this from Kelly Scanlon who helped me set up for my new business. Seemless and quick, done with a smile and possitive attitude. Excellent service which I would recommend to others.
Thank you Kelly and your colleagues.
Mrs M's Sweets Ltd :)

Steve was very friendly and really helpful setting up my card machine. Came highly recommended and didn't disappoint

I have just received my card reader terminal and am extremely happy with the whole service.
I am new to retail and I did a lot of research on terminals and rates.
The advisor I dealt with, Samina, has been faultless. She patiently explained many aspects, looked in depth at my business needs and got me the best possible deal tailored to my specific needs.
She has been very professional, approachable and has made the whole process enjoyable.
The terminal is working brilliantly and I am very happy with this company and would recommend whole heartedly.

We're a very small company which works hard to find the best deals. Kelly Scanlan delivered - very professional, punctual and out worked her competition.

Price is very competitive and the company service was perfect.

After calling around so many card payments, first payment was on of the cheapest. But Samina was my deciding factor to go with First payment. As a new business owner, she spent almost an hour explaining everything about card payment and beyond to me. Amazing

After calling a few companies I found First payment,Excellent service, Samina was very helpful and patient in explaining everything and understanding what we needed. Easy installation and helpful technical team. Would highly recommend.

I found myself with some time at home and started looking into my current merchant service contract and could not believe how I had let the costs spiral without realising. I started researching and spoke to several recommended suppliers.
Then, I spoke to Joanne at First Payment Services and truly felt that she was listening to what I wanted for my business, and that the company itself were so reasonable compared with the others that I had quotes from.
Essentially, I decided to go with First Payment Merchant Services because the customer service I had received thus far was far superior.
The set up was straight forward and the technical support that I received was clear and easy to understand.

Restored my believe in good customer service. From the initial contact I was taken step by step through the process. No question I asked was too silly! The process has been great with every department involved working seamlessly
Thanks so much I’m delighted

Samina contacted me and was a great support from start to finish in helping me get my account and terminal set up.

Samina has been really helpful and made the transition from our previous supplier stress free - and got us a much better deal!

Hi
The service I have received from Stephen Rowbotham was excellent. He couldn’t have been more helpful, I will definitely recommend First Payments, to all my family and friends.
M S Rafiq

I've recently started using a card machine from first payment. I've had a very positive experience and have had plenty of help from Stephen who was very swift and enthusiastic to get things up and running for me. Thanks for your help Steve!

I couldn’t be happier with the service I have received from Kelly at First Payments. She was super helpful, patient and answered all of my million questions and was always at the end of the phone even with my crazy work hours. Couldn’t recommend her and first payments highly enough.