Evans Halshaw - Ford Cardiff Bewertungen 

427
TrustScore 3.5 von 5

3.6

505 Newport Road, CF23 9UE Cardiff, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Absolutely awful customer service in the service and repairs department. I’ve spent hours trying to get through to them on several occasions, with very little response. I’ve been told more than once... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Brought a used car from Evans Halshaw Cardiff, what an easy and stress free experience it was. I had the pleasure in dealing with Will Whippe who goes above and beyond to make the whole car buying pro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Recently purchased a used Ford Puma from Evans Halshaw Ford Cardiff, and had an amazing experience dealing with Joseph Jones and William Whippe. Both went completely above and beyond ensuring that I h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went to purchase a new car at the Cardiff branch, Newport Road , made enquiries first trip. Second trip had decided the car I wanted. Jules was amazing. Went over and beyond for us (my partner and I)... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Autohändler

Vom Unternehmen geschrieben

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Vom Unternehmen geschrieben

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Kontaktinformationen

  • 505 Newport Road, CF23 9UE, Cardiff, Vereinigtes Königreich

  • 029 2049 0511

3.6

Akzeptabel

TrustScore 3.5 von 5

427 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.6

Alle Bewertungen

(427)

5'349 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. Thank you Will for all the advice and information on the cars. Very helpful and knowledgeable about all of the car options I am looking at. I will be back in the next few weeks when ready to purchase!

12. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Evans Halshaw - Ford Cardiff

Hi Rachel,

Thank you very much for the 5* review!

Will values your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

Visited the store with my parents to…

Visited the store with my parents to look at purchasing a vehicle suitable for my needs, although I did not purchase a vehicle the overall customer service that i experienced during my visit was Great. Will in particular was extremely Helpful throughout. Will be sure to return once I have decided on a vehicle.

11. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Evans Halshaw - Ford Cardiff

Hi,

Thank you for taking the time to leave us this fantastic review!

Will strives to provide excellent customer service at the Ford dealership in Cardiff.

Thanks again!
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

Visited here with my wife

Visited here with my wife, i didn't purchase a vehicle but this company has excellent customer service the young man Wesley took care of us and if i do purchase a vehicle then i will be sure to return here. Great company and staff.

7. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Evans Halshaw - Ford Cardiff

Hi Sean,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Wesley.

Enjoy your day!
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

I had an airbag recall

I had an airbag recall, was booked for 3 days later and only took 40 minutes while I waited. Excellent service all round

10. März 2024
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Antwort von Evans Halshaw - Ford Cardiff

Hi James,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Very helpful.

6. März 2024
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Antwort von Evans Halshaw - Ford Cardiff

Hi Nigel,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

Will was brillaint from start to…

Will was brillaint from start to finish!
From initial viewing of the car to part exchange to collection of the new car will was helpful and very clear with all the information i needed. Anybody buying a uses car request will.

4. März 2024
Bewertung ohne vorherige Einladung
Evans Halshaw - Ford Cardiff-Logo

Antwort von Evans Halshaw - Ford Cardiff

Hi James,

Thank you very much for the 5* review!

Will values your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

Thanks Will Whippe

Bought a couple of cars from here over the years and honestly never any issues.
My goal was to come in with my car and drive away in a new one. Will established all of my needs and gave me sensible recommendations. It took several hours and he was still able to balance other cliental coming into the store. Really happy with his service, I couldn’t recommend him enough. Call the store and ask to speak to him and get an apt arranged to cater to your needs. Thanks Will. Love my new car ready for the baby to arrive

1. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Evans Halshaw - Ford Cardiff

Hello,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience with Will.

We look forward to welcoming you back.
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

Purchase of Ford Puma

Excellent and friendly service. Julius was very knowledgeable and able to answer all our questions about the car we were interested in and it's history. No rushing or pushing for a sale, he gave us the time we needed to test drive and make a decision.

26. Februar 2024
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Antwort von Evans Halshaw - Ford Cardiff

Hi,

Thank you so much for taking the time to review your experience with us.

Julius will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

Car service went well

Car was picked up promptly and driver was polite and helpful. Service was done efficiently and car cleaned afterwards.

23. Februar 2024
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Antwort von Evans Halshaw - Ford Cardiff

Hi Jo,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

Kept in loop

From start to finish kept In loop of outcomes of mot and service .agreed to options for work to be carried out and options of spreading cost great overall services

26. Februar 2024
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Antwort von Evans Halshaw - Ford Cardiff

Hi Rhys,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Bewertet mit 1 von 5 Sternen

Cost of living don't help

So today I was told it would cost over £2000 for the repairs needed for my car . Bought in 2019 car had 60,500 miles which was a red flag for me on buying but was assured by seller who not there anymore amir ashraf that if goes faulty would be fixed . There is a cost of living happening now only offer 9 months repayments so why can't do max of 3 years still would be paid within that time and I would pay off early just need that flexibility. Need to help your customers there ones keep store open 😪

23. Februar 2024
Bewertung ohne vorherige Einladung
Evans Halshaw - Ford Cardiff-Logo

Antwort von Evans Halshaw - Ford Cardiff

Hi,

Thank you for your review.

We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Bewertet mit 4 von 5 Sternen

Excellent drop off facilities (outside…

Excellent drop off facilities (outside normal hours) and service provided by Craig
Kept up to date with Progress
Ease of collection

19. Februar 2024
Evans Halshaw - Ford Cardiff-Logo

Antwort von Evans Halshaw - Ford Cardiff

Hi Dean,

Thank you for your positive review.

Craig and the rest of the team are always happy to help!

Have a great day!
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

m start to…Tyler has been very helpful

Great customer service from start to finish with Tyler. Never hassled just helped.

17. Februar 2024
Bewertung ohne vorherige Einladung
Evans Halshaw - Ford Cardiff-Logo

Antwort von Evans Halshaw - Ford Cardiff

Hi Helen,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

Can’t recommend the team at Evans…

Can’t recommend the team at Evans Halshaw Ford Cardiff enough for buying a car. Julius Robinson is a lovely, professional sales man who made buying the car easy. He made what can be a minefield a smooth and seamless process. I can’t recommend the team enough.

16. Februar 2024
Bewertung ohne vorherige Einladung
Evans Halshaw - Ford Cardiff-Logo

Antwort von Evans Halshaw - Ford Cardiff


Hello Jackie,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Julius and we appreciate your recommendation.

We hope to be of service to you again!
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

Very helpful and professional staff.

Very helpful and professional staff.
Car was well presented and Im very happy with my purchase.

9. Februar 2024
Evans Halshaw - Ford Cardiff-Logo

Antwort von Evans Halshaw - Ford Cardiff

Hi Jan,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

great service and attention to detail

Had great service and attention to detail from Wesley Holt, the salesman who dealt with us including getting the valet guy to do an AC ‘bomb’ to get rid of the smell of smoke in the car. He also went to the Post Office to sort out the car tax for us because it was a Motability car. Above and beyond!! Brilliant and highly recommended.

2. Februar 2024
Bewertung ohne vorherige Einladung
Evans Halshaw - Ford Cardiff-Logo

Antwort von Evans Halshaw - Ford Cardiff

Hi Phil,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Stuart and Mark.

We hope to be of service to you again!
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

Great Experience

Recently purchased a used Ford Puma from Evans Halshaw Ford Cardiff, and had an amazing experience dealing with Joseph Jones and William Whippe. Both went completely above and beyond ensuring that I had a great experience, and couldn’t be more helpful. Friendly from the moment we walked in, all the way through to hand over. Thank you so much for a great car buying experience!

27. Januar 2024
Bewertung ohne vorherige Einladung
Evans Halshaw - Ford Cardiff-Logo

Antwort von Evans Halshaw - Ford Cardiff

Hello Liam,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Bewertet mit 5 von 5 Sternen

Very good service

Very good service
Quick and efficient

27. Januar 2024
Bewertung ohne vorherige Einladung
Evans Halshaw - Ford Cardiff-Logo

Antwort von Evans Halshaw - Ford Cardiff

Hi Zak,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

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