Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.
Unternehmen hat geantwortet
Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... Mehr ansehen
Unternehmen hat geantwortet
I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... Mehr ansehen
Unternehmen hat geantwortet
Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
Unternehmen hat geantwortet
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Vom Unternehmen geschrieben
Every Day Low Prices
Whitehall Road, LS12 4RJ, Leeds, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had a great experience at Evans Halshaw on Whitehall Rd in Leeds. Excellent service and all the staff were friendly and helpful . Would definitely recommend.

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds
Very good customer care,staff really professional at there jobs,refreshing to receive it,not always the case.

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds
I was 30 mins late. - no problem
I was kept informed of progress - great
Vehicle ready sooner than anticipated - great again
Ash - on desk - very polite and friendly.

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds
Staff was friendly and gave clear explanation which was easy to understand about the service plan.
Clear explanations were made on a video when my car was being serviced. Thank you for the great work you are doing.

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds
Kept me informed of the whole process and advised of any additional works which may need attention in the future

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds
I was greeted by Nathan at the service desk who swiftly explained the plan for the morning.
It was a smooth and positive experience.
The video and health report was delivered to my email promptly as I was waiting on site. I believe Anthony completed my vehicle check and gave clear advise.
My car was washed and returned prior to the 1pm time frame I was expecting which was great.
Another colleague from the team ( I didnt catch their name sorry ) took my payment and walked me back to my car which was a nice touch.
A great experience with this team as I do usually find ( though the sales team are a different story )
Credit where credit is due, Nathan in particular has always resolved my queries and been extremely polite, even when I have been a nightmare.
Thankyou all involved in my visit yesterday, hopefully see you in 12 months and not before politely

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds
Car was in for a warranty issue that took nearly 4 months and multiple calls from me to get booked in. Poor communication. Timings agreed not met. Apparently my car needed additional work at an extra cost but when I questioned and refused to pay for it, it then didn't need doing!

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds
Van went in with no faults.. came out with engine management light on... trying to wash their hands of it. Awful service. Standard for a dealer. Dont use.

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds
Always very helpful and friendly and give clear explanation of what is required.

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds
Absolutely shocking! Will never have MOT done here again. Customer service is terrible.

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds
Given an appt for 1pm for a sit & wait MOT appt. I was still sat waiting at 3pm so checked on progress and was told the appt is from 1pm to 4pm which was not explained to me at the time of booking, I was told it would be about an hour. I actually got my car back just after 3.30pm which I found unacceptable for a sit & wait appt. I would be reluctant to rebook with Evans Halshaw again.

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds
I purchased a Citroen C5 Aircross from the Citroen Leeds dealership on 03/07/25. The sales ‘executive’ made a mistake and done the V5 before I collected the car and put the wrong address. He was assured that he could get it sorted. I am still waiting for this issue to be sorted despite being in multiple times to enquire and speaking to both business managers as well.
I have now been informed the sales ‘executive’ has now left and I’m at a dead end because I refuse to pay for the dealerships mistakes..
The only person that seems to care is Robbie the service advisor and it’s not even his job to chase up!

Antwort von Evans Halshaw - Citroen/Leapmotor Leeds
I booked a 12:00 PM Sunday test drive online at Citroen Leeds on Whitehall Road for an ë-C3 Aircross. Despite having a confirmed booking, I arrived only to be told there was no record of me on their system.
A salesman named Ben eventually took my details and we discussed my purchasing plans. I was transparent: I’d seen some strong lease deals online but explicitly stated I was happy to hear what in-house deals the Leeds branch could offer.
The moment it became clear that Ben likely couldn’t match or beat the online price, the "service" stopped. He disappeared for a few minutes and returned with a flimsy excuse that their "insurance systems were down" and he couldn't take us out for the drive.
The timing was far too convenient to be a coincidence. It felt like once he realized he wouldn't get a quick, easy sale, he decided my time wasn't worth his effort. My partner and I spent over an hour travelling to and from the Whitehall Road site for absolutely nothing.
If you’ve done your homework and aren't prepared to pay over the odds, don't expect them to honour your appointment. A complete waste of time and a total lack of professionalism.
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