Der Gedanke den Kleinbauern zu Helfen…
Der Gedanke den Kleinbauern zu Helfen und dabei ein bischen Geld zu verdienen, hat mich vor cirka 1 Jahr dazu motiviert 50 Euro zu investieren.
Kurz und bündig - NIE WIEDER !
1.) Die Plattform ist sehr kompliziert
2.) Support gibt es nur via YouTube Videos in Spanisch / Englisch
3.) Auch mit meinem Re-Investment bin ich mehr oder weniger im Minus
Meine 50 Euro sehe ich inzwischen als "Spende".
Den Kleinbauern ist wohl mehr geholfen, wenn ich aktiv @fairtrade Produkte kaufe / unterstütze !
Antwort von EthicHub
Hi Klaus!
We are sorry if you did not have the best experience. After reviewing your case with the support team, we would like to share some considerations with you.
On the day (09/30/2020), you sent an email requesting information. We replied to you with an email explaining how to proceed, including both a video and PDF manual materials to make it easier for you to follow the explanation. Also, we asked you to come back to the support team once you have finalized your requested process.
You did reply to our email, so it was not possible to continue helping you. But if you still have doubts or questions, we will be happy to help you again.
About the numbers which are red in your portfolio, let us tell you that this is still an investment, with its possible risks, and, in your case, the investment coincided with the great global crisis due to Cov-Sars2, where all currencies had large falls in the markets. No company can do much in cases like this since there are things that are out of our control.
In fact, in our eagerness to develop the platform and avoid all possible risks for the investor, we have greatly improved the platform since then, and now we have:
- removed currency fluctuations from the equation.
- created a compensation pool.
- enabled collateral that protects the investment
We are working hard to have a platform that is as simple as possible to use, but technology indeed advances very fast, and we have to adapt as quickly as possible. To do this, we effectively have both written and visual documentation to help you understand everything and follow its development.
However, as we told you initially, you can contact us at support@ethichub.com as many times as you need to solve any possible questions.