Eskimo Bewertungen 11

Antwort von Eskimo

3. Sept. 2025

Hi Thorsten Steinbach,

Thank you for sharing your experience—we’re truly sorry to hear that your first order didn’t meet expectations. We understand how disappointing it can feel when something doesn’t deliver the value you hoped for, and we take that feedback very seriously.

At Eskimo Pizza, we’re constantly reviewing our pricing and quality to ensure we’re offering the best possible experience. Your comments have been shared with our team, and we’re actively looking into how we can improve.

We’d love the opportunity to make things right and show you the warmth and quality we’re known for. If you’re open to it, please reach out to us directly at marketing@eskimo.ie —we’d be happy to offer a gesture of goodwill and hear more about your experience.

Thanks again for helping us grow. We hope you’ll give us another chance to serve you better.

Warm regards,
Eskimo Pizza Ireland

Antwort von Eskimo

30. Aug. 2025

Thanks Murad.

Antwort von Eskimo

3. Sept. 2025

Hi Sean Alexander,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear about the confusion and frustration you encountered—it’s clear that we fell short of the standards you rightly expected, and for that, we sincerely apologize.

Your feedback regarding the menu clarity and communication is extremely important to us. We understand how misleading it can feel when expectations based on the website aren’t met, and we’re actively reviewing our digital listings and internal training to ensure consistency across all branches.

We also deeply regret that your attempt to reach our Customer Service Team went unanswered. That’s not the experience we want anyone to have, and we’re taking steps to improve our responsiveness and accountability.

We’d appreciate the opportunity to speak with you directly and make things right. If you’re open to it, please contact us at marketing@eskimo.ie —we’d be grateful for the chance to learn more and offer a gesture of goodwill.

Thank you again for your honest feedback. It helps us grow, and we hope one day to earn back your trust.

Warm regards,
Eskimo Pizza Ireland

Antwort von Eskimo

3. Sept. 2025

Hi Anna Copp,

We’re truly sorry for the experience you had—especially at such a late hour. Waiting outside at 2:00 a.m. for an order that never arrived is unacceptable, and we understand how frustrating and disappointing that must have been.

Your feedback has been shared with both our team and our Uber Eats liaison so we can investigate what went wrong and ensure this doesn’t happen again. Clear communication and reliable service are non-negotiables, and we regret that we didn’t deliver on either.

We’d really appreciate the chance to make this right. If you’re open to it, please reach out to us directly at marketing@eskimo.ie so we can look into your order and offer a gesture of goodwill.

Thank you for helping us improve. We hope to earn back your trust in the future.

Warm regards,
Eskimo Pizza Ireland

Antwort von Eskimo

3. Sept. 2025

Hi Nollaig,

We’re really sorry to hear that your experience didn’t meet expectations. It’s disappointing to know that the food, service time, and staff interaction left you feeling let down—that’s not the standard we aim for, and we take your feedback seriously.

Every customer deserves great food, prompt service, and a warm welcome. We’re reviewing what happened during your visit to ensure this isn’t repeated, and we’re working with our team to improve both speed and friendliness.

If you’re open to it, we’d love the chance to make things right. Please feel free to reach out to us directly at marketing@eskimo.ie—we’d be happy to offer a gesture of goodwill and hear more about your experience.

Thank you for helping us grow. We hope one day you’ll give us another chance to show you the true Eskimo Pizza experience.

Warm regards,
Eskimo Pizza Ireland