I agree that the customer service is poor and needs some improvement. I waited on the phone line for 20 minutes, and the lady on the phone had no idea what to do with my issue and just hung up on me!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Our company constantly had people calling to get us to change merchant service providers. We were, quite frankly, satisified with our old company, and really didn't see any need to change. Sometimes i... Mehr ansehen
Equity commerce has been great for us. They showed us we didn't have to lease equipment, and didn't have to sign a contract with those cancellation fees. We have been given excellent customer service... Mehr ansehen
I actually haven't had my card reader long enough to have used it yet, I have been satisfied with the service I've received, quick responses & knowledgeable staff. One thing I was disappointed a... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
18223 Shawley Dr, 21740, Hagerstown
- 1-866-790-3995
- jhoffman@equitycommerce.com
- www.equitycommerce.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Really enjoyed my experience.
My customer assistant was great. He went above and beyond to assure that I have what I need for my business. I haven't recieved my scanner yet, but, if it's preformance is as good as Seans, I'll be happy.
The very best in customer service!!!!!
Finally -- a company that actually employs personnel that you can talk with on the phone if you have questions or issues that need to be resolved. I would recommend phoneTransact to anyone. I have been very pleased with their customer service. I look forward to conducting business with them for a long time.
Equity Commerce have been very helpful in the transition between companies.
Equity Commerce has done a wonderful job in helping with the transition between companies. To date we have seen savings from making the move to equity commerce. Josh is very easy to contact and if for some reason he is not available to take a call he returns my call within a very small time period. The only real problem we have had during this switch is becoming pci compliant but we need to have our IT tech make changes here in order for us to pass it is out of equity commerce control at this point.
Josh and the entire team went ABOVE and BEYOND!!
Josh was more than willing to go out of his way, time and time again to fulfill our unique operational needs. This company is honest, straightforward and responsive. I appreciate Equity Commerce's involvement within our organization!
great customer service
I actually haven't had my card reader long enough to have used it yet, I have been satisfied with the service I've received, quick responses & knowledgeable staff.
One thing I was disappointed about was the card reader doesn't connect while I have my Otter Box case on my iPhone. Since having cases are pretty common with this phone, I would've liked a solution to that before I received my reader. I'll have to remove my case each time I use it, or buy an extender which is about $30.
Customer service at it's best.
I am new to the company but was very impressed with the
ease of getting everying done. In addition, very speedy
response to any questions that come up.
Equity Commerce is great
I highly recommend Equity Commerce. They make everything easy for you. The support is excellent.
Poor iPhone app integration
It's been almost 2 months of phone calls to get this problem fixed. But still no success.

Antwort von Equity Commerce
great service
i have not been with them long enough to write a full review. But so far so good.
It's just so easy for me and my clients
It's to easy anyone can do it and with no contract I love it
Excellent & trustworthy merchant processor
Equity commerce has been great for us. They showed us we didn't have to lease equipment, and didn't have to sign a contract with those cancellation fees. We have been given excellent customer service with no long on hold times, and no waiting to talk to some one who dosn't care about customer service. We trust Eqyuity Commerce to have our best interest in mind.
Equity Commerce saved me $$$
The folks at Equity Commerce presented to me a program that would save me money in credit card processing fees. I accepted their offer (with a bit of skepticism); and true to their word they have been great to work with, and have indeed saved me money. I would recommend them to my fellow business owners.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







