The boiler part was original branded item, which is peace of mind that it will be fully compatible. The delivery was a very quick turn around and was kept up to date when to expect the item.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Mehr ansehen
Unternehmen hat geantwortet
Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Mehr ansehen
Unternehmen hat geantwortet
Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this i... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Lieferant für Warmwassersysteme
- auch in
- Anbieter von Haushaltsgeräteteilen
- Elektrogroßhändler
- Heizungsanlagenanbieter
- Klempnerbedarf
- Wasserfilterlieferant
Vom Unternehmen geschrieben
Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!
Kontaktinformationen
Unit 24 Lynx Crescent, BS24 9DJ, Weston super Mare, Vereinigtes Königreich
- 01934253600
- james@electricaldealsdirect.co.uk
- www.electricaldealsdirect.co.uk
4.8
Hervorragend
1781 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
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Faulty The boiler we had delivered was leaking…
The boiler we had delivered was leaking from the feed pipe internal in the boiler after paying for a plumber to install it and had to have uninstalled as it was flooding the kitchen in my petrol station .
I called to have a replacement and was told to ring the warranty company .
I then called to have it exchanged as it is not fit for purpose but was told there wasn't any left and this was the last one .
I was told i would get a refund and they would collect the faulty boiler .
This has not happed yet still no refund and the boiler has not been collected .
Not very happy
25. November 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Hi Dave. Apologies for the late response, but I wanted to ensure this was being rectified.
I fully understand that it's frustrating on the (very rare) occasions when a faulty unit can't be replaced immediately - in this case due to manufacturing /component delays.
I now understand that the boiler has been collected (the day after your review) and we will be processing the refund immediately, although it can take a couple of days to appear back on your card or in the bank.
Once again, our sincere apologies for any inconvenience that has been caused by this situation during which we were kind of in the manufacturer's hands.
Sincerely,
James Loveridge, MD.
Antwort von Electrical Deals Direct
Many thanks for this 5 star review Paul.
Many thanks for your business.
We hope your Heatrae Sadia water heater gives you many years of great service - just like WE do!
Phone and online order
Enquiry over the phone, ordered online - arrived 2 days later. Great service. Thanks
14. November 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Thanks for this great review Jamie - it's really appreciated.
Thanks for choosing us for your water heater purchase.
Excellent service
Excellent service, had an issue ordering online, called number, was answered quickly and spoke to a very helpful lady who sorted issue out. Once ordered, got emailed invoice, instructions etc straightaway. Was also emailed delivery tracker, which worked well, I am located well off the beaten track so always worry about deliveries, no issue was delivered by again a very polite FedEx driver. So all in all an excellent service from start to finish. Many thanks.
4. November 2024
Antwort von Electrical Deals Direct
Hi Mark, and thank you so much for this superb review - it really is appreciated.
We're delighted that our service surpassed your expectations. (Never a surprise for us, but we love hearing glowing reports!)
We hope your Dimplex heater gives many years of great service - just like us!
Excellent service as usual
Excellent service as usual always try to get you what you want at the right price
31. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Many thanks again, Simon, for your continued repeat business and this great review.
We pride ourselves on our great service levels and great advice - thanks again!
Good communication from order to…
Good communication from order to delivery
24. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Many thanks for this great review Mike, it's really important to us.
We look forward to seeing you back online for your next purchase - much appreciated.
Very easy to use website
Very easy to use website. I found easy, helpful and lots of choice.
14. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Many thanks for this great 5 star review Joseph.
We're glad everything went smoothly (as always!) and that your Premier Heat boiler serves you well!
Best price and a quick delivery
Best price and a quick delivery
19. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Thanks for this glowing review Simon - it's very much appreciated. We always do our best to ensure the right product is supplied on time and at the best possible price - we trust the filter is fitted and serving you well!
Very professional and prompt
10. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Thanks for yet another 5 star review, we really appreciate you taking the time to share the great experience you've had with us.
We hope your Streamline water heater gives you great service too!
Excellent service
Excellent service
From start to finish
4. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Thanks so much for your kind 5 star review Keith.
We always try to ensure that perfect service is at the top of our list at all times, and we really appreciate you confirming this to the rest of the world!
Boiler arrived in great time everything…
Boiler arrived in great time everything was explained to me about warranty and things boiler looks great not installed yet so im hoping works great too
1. Oktober 2024
Antwort von Electrical Deals Direct
John - we really appreciate you taking the time to give us a glowing 5 star review, it genuinely means a lot to us.
We hope your Premier Heat boiler has now been installed and is serving you well.
Thanks again for your business and this review.
Very speedy order acknowledgement
Very speedy order acknowledgement, great communication and delivery within 48 hours of ordering.
2. Oktober 2024
Antwort von Electrical Deals Direct
Thanks for this tremendous 5 star review James - it's really appreciated.
We're so pleased that you've joined the ever growing number of customers who realise that we do what we promise, and quickly!
We hope your Premier Heat flow boiler is serving you as well as we have!
Excellent and really helpful Customer…
Excellent and really helpful Customer Service.
Fully recommended.
2. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Thank you so much for this lovely review Sarah.
We're glad you took us up on the offer of suppying you with the EDD Zip filter and issuing you with a lovely refund for the difference!
Good decision!
Excellent service and price.
EDD had my specific water heater cylinder in stock, which I needed urgently. They were able to provide an express delivery and the product arrived the next morning! They also helped making sure I ordered the correct item. Their chosen delivery company TPN were very helpful in delivering the product too. So, I'm very happy overall, not to mention the very good price.
27. September 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Thanks so much Dave for this superb, informative review, we really appreciate it.
We do strive to ensure our customers select the right product (and at the very best price of course!) and that we pull out all the stops to get the goods out rapidly.
We hope your OSO cylinder gives you many years of good service...... just like WE do!
Slight mishap with order
Slight mishap with order , but great recovery made to sort things out , delivery speedy and great price
Will definitely use again ..
20. September 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Many thanks for this 5 star review Steven.
Sometimes, the proof of a supplier's worth is how they put a situation right on the rare occasions that things go a little wrong, so thank you for recognising that.
We hope the 2 Megaflo cylinders are fitted and working well.
Thanks once again for taking the time to write this review.
Water heater
My order was delivered on time and in pristine condition.
22. September 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Thanks so much for taking the trouble to write this 5 star review Jane - it really matters to us.
We're glad we met your expectations, and look forward to welcoming you back.
Outstanding
I had not ordered from EDD previously but the reviews gave me confidence, and the item was competitively priced. Unfortunately, it arrived damaged (which to his credit, the FedEx driver informed me about before handing it over) but it turned out to be only a slight inconvenience; the help EDD provided was first class - prompt, clear and informative. Everything was sorted out satisfactorily with minimal fuss, a refreshing experience these days!
13. September 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Thank you Martin for this great review.
I'm really pleased (but not surprised!) that Breen handled this situation well, and that you're happy with the outcome.
We hope that your Herschel heater gives you years of good service.
Regards, The EDD Team.
Item in stock when others quoting 6-8…
Item in stock when others quoting 6-8 weeks
Easy ordering
Delivery on time
Invoice e mailed straight away
12. September 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Well, Ian, I think you summed up what we always ensure we achieve, along with a price you liked!
Thanks for this review - it really helps us, and we appreciate you taking the trouble to write it.
We pride ourselves on having an abundance of available stock, so please come back and visit our site next time you need something.
Electric water boiler
Electric water boiler
Very helpful with my questions.
Gave me several options.
Delivery was excellent
10. September 2024
Bewertung ohne vorherige Einladung
Antwort von Electrical Deals Direct
Nice review Doreen - we appreciate you taking the trouble to send it.
We always strive to ensure our customers get all the information they need, and get the goods out rapidly at the best possible prices.
We hope the Quench boiler gives many years of great service (just like WE do!)
Filter Purchase
Time spent searching for relevant part was minimal even with change of part numbers. The whole procedure was extremely quick and efficient, from ordering to delivery. Pleasure to deal with and will use again.
5. September 2024
Antwort von Electrical Deals Direct
Thanks a million for this great review Robert, it's really appreciated.
One of our main goals is to make the selection, ordering and delivery of our products as efficient as possible, so we're glad you found this to be the case!
We trust all is well with your Zip filters.
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