I paid for my product and €8.90 for express delivery on 31st July, which was promised on the 4th of August. It is now Friday the 7th and still no sign of my purchase. Looking at reviews of the U... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I paid for my product and €8.90 for express delivery on 31st July, which was promised on the 4th of August. It is now Friday the 7th and still no sign of my purchase. Looking at reviews of the U... Mehr ansehen
Unternehmen hat geantwortet
Bought a pair off Prada sunglasses honestly there quality arrived well packaged in original case.Delivery is a bit long but i didn’t mind the wait some great deals to be had so will definitely be buyi... Mehr ansehen
Decent deal if you’re patient Bought the Ray-Ban RB3928 for €136 — great price. Pros: • Genuine Ray-Ban sunglasses with good quality and perfect fit. • Support was polite and tried to fix th... Mehr ansehen
I have ordered several Oakley sunglasses from Edel Optics and have never been let down. The price is almost always the best deal available and the product arrives on time and in perfect condition. I... Mehr ansehen
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Nobistor 16, 22767, Hamburg, Deutschland
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 28 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Couldn’t believe how quick the products came. I live in Ireland and had the glasses the next day from Germany!!! Great service, choice and price
Excellent service .. glasses arrived on time and well packaged. Would buy from again …
Excellent service. My frames were delivered in less than 48 hours (although i did get a wierd email initially which I ignored, saying they would be dispatched in 2 weeks)
Delighted
Nothing but good things to say about this website. Got my glasses cheaper and exactly on the expected date.
great company to deal with very fast delivery will use again
Best internet price for genuine branded product delivered without delay ….yes I would recommend edel better than the high street as you are not dissuaded from your choice of spectacles to suit what they have in store or what’s unnecessarily extra cost
Excellent service from eel-optics and excellent price compared to other sites. Only downside - - returns aren't free and while my sunglasses are incredibly beautiful - - I had no idea from the pictures that the lens was so light in colour - it's pretty useless as a barrier from the sun. I would return if it was Ireland, but return to Germany isn't worth the cost.
Ordered a pair of sunglasses from edel-optics.ie on 27th April and they arrived well-packaged within a few days, as advised.
Very happy with the service and the product.
Top class service,fast and hassle free and cheaper than any shop for my purchase! Will definitely use again!!
This is a fantastic online experience very easy to navigate through the process and delivery times were prompt and well informed
Highly recommended.!
☺️👌
I made a purchase on the 8th of April, and still no resolve or update on the sunglasses I payed for. My holiday has passed by and yet nothing, no clarity and customer service are now responding in German when I query with them. Very unprofessional, avoid doing business with this so called company
Order number
E-IE22-3431723

Antwort von edel-optics.ie
Was a bit worried when I read reviews of this website AFTER I purchased my Raybans. However I need not have worried. They arrived very promptly and were exactly as described.
Ordered Ray Bans and received them on time. The box was a bit battered but the goods were in perfect condition. I would use this company again.
Purchased the sunglasses that were by far the best price here compare to other retailers. 100% original with certificate. Beautiful case and fast delivery. I will be buying again. Thank you.
Very happy with my purchase, RayBans. Delivery by courier came quickly and on the expected date. Initially had issue with payment but rectified once I contacted customer service.
Only removed one star because it was so difficult to find the right customer service. Contacted US first then finally reached UK support.
Great place to buy sunglasses. Fast delivery great prices. Highly recommended
Placed an order on the 8th of april 2022 had a bit of contact with this company and now we can not get hold of them to see where our item is. We have sent numerous emails with no reply and also can’t get hold of a customer service representative over the phone either now. A little concerned as this item was a birthday present and now I have a very disappointed daughter. E-GB22-3451755

Antwort von edel-optics.ie
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.