ECBS Bewertungen 

1'029
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I've just had the absolute pleasure of working with Don Millican from ECBS to arrange my company's next energy deal. He has been nothing short of fantastic. Not only did he play an absolute blinder wi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I cant fault ECBS and Lauren who has guided us through the process and offered great advise when required. Highly recommend their service in a competitive market space where as a customer you are nev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I dealt with Lauren who was polite, friendly and efficient throughout. She checked out our existing contracts and managed to get one we were unhappy with cancelled. She then found us a replaceme... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have recently entered into a long term contract brokered for us by Bryan and Dan of ECBS. They simply could not do enough, I know I was a difficult to please customer from past experiences with ene... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Stromversorgungsunternehmen
  2. Berater
  3. Energieanlagen und -lösungen
  4. Preisvergleichsseite
  5. Energieanbieter

Vom Unternehmen geschrieben

At ECBS, we're more than just an energy broker; we're your dedicated partner in navigating the complexities of the energy market. We offer a comprehensive suite of services, from energy procurement and management to renewable energy solutions and compliance. Our tailored approach ensures that your business receives a solution that is not only cost-effective but also aligns with your sustainability goals. As a self-regulated consultancy and a member of the Ombudsman's ADR scheme, we are committed to transparency and building lasting relationships with our clients.

Your Trusted Partner in Energy Management

Vom Unternehmen geschrieben

Smarter Energy Decisions, Measurable Results.
ECBS is a forward-thinking energy consultancy dedicated to helping UK businesses achieve their energy and sustainability goals. We leverage our market expertise to provide innovative solutions in energy procurement, management, and renewables. Our goal is to empower your business with the insights and strategies needed to reduce costs, enhance efficiency, and transition to a greener future. We pride ourselves on our transparent and client-focused approach.

Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

1029 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(1'029)

57 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Absolutely brilliant support from Daniel Hackett

Absolutely brilliant support from Daniel Hackett. He's now handling all of my business utility contracts going forward and I have nothing but confidence I'm in the right hands.

They won't hound you every 10 minutes like other companies but keep you updated on all relevant goings on and also catch all of the little quirks and changes going on in the every shifting energy world- leaving me to actually be able to do my work rather than sitting on hold for hours on end trying to deal with it myself!

Daniel's been helping me with a few problems we've had over the last few months from our previous contracts and has kept in touch throughout. He's friendly, honest, obviously knows his stuff, and I can rely on the fact he's only an email or phone call away should I have have any questions.

I've dealt with other companies in the past who've been nothing short of hardwork to deal with- Daniel and his team have been leagues ahead, have been totally transparent, and an absolute pleasure to work with and made my life a whole lot easier..

A heartfelt thank you from me!

Alex- Westoe Practice

16. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you so much for your kind words, Alex! We’re delighted to hear that Daniel has been able to provide you with the support you need and make managing your utilities stress-free.

Bewertet mit 5 von 5 Sternen

Renewed Energy Contracts.

We were looking to get renewed energy contracts for the business and these guys had contacted us previously. Not being happy with our current suppliers we decided to give them a go. Professional from the outset, very quick in getting prices and very transparent about how the process worked and how they worked out their fees. The salesman Don Millican deserves a special mentioned for going above and beyond to get us the right price. I would have no hesitation in recommending these guys.

4. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for your feedback! We're thrilled to hear about your positive experience with Don and the team. It's our pleasure to help businesses like yours find the right energy solutions

Bewertet mit 5 von 5 Sternen

Kurt Metcalfe was extremely helpful…

Kurt Metcalfe was extremely helpful dealing with our Energy needs. I'm not a fan of sales calls (like most people) but Kurt never came across that way on our initial contact. Kurt seemed genuinely helpful about what we wanted and after we were having a strained relationship with Black Sheep utilities who had previously looked after our energy needs, Kurt was simply a breath of fresh air!! We have now taken out a 3 year contract for Gas and Electricity after Kurt helpfully negotiated deals on our behalf having listened very carefully to our needs. All communication has been clear and transparent. Defo recommend ECBS to others.

9. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for such a fantastic review! We're delighted that Kurt could make the process easy and genuinely helpful for you, especially after your previous experience.

Bewertet mit 5 von 5 Sternen

Excellent help.

Excellent help.
I dealt with Bryan, told him what we needed and that it needed to be easy and also I didn't want anything sending through, that made no sense and I had to read and still not understand.
He sorted everything out, our deals were cheaper, gave him more hoops to get through, but he sorted it all out with no issues at all.
Would definitely recommend using them, as all the hassle is taken away by allowing them to sort it.

1. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you so much for your wonderful review! We’re thrilled to hear that Bryan was able to provide the clarity and ease you needed.

Bewertet mit 5 von 5 Sternen

Bradley Morton extremely helpful and…

Bradley Morton has been extremely helpful and informative. He has sorted out a major 18month problem with the old energy supplier and kept me updated at each step of the process. New rates were competitive and changing suppliers became stress free.

2. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for your feedback! We're delighted that Bradley was able to resolve your long-standing issue. It’s great to hear Carol!

Bewertet mit 5 von 5 Sternen

New to ECBS

New to ECBS
Contracts reviewed and new pricing sourced quickly.
Understood our needs and made us savings.

1. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for you feedback!

Bewertet mit 5 von 5 Sternen

Bryan Lamport is an expert in his field…

Bryan Lamport is an expert in his field and his customer service is excellent. He has been incredibly supportive throughout our energy contract renewals and got us a very competitive quotes. Bryan is extremely knowledgeable and I felt confident in his guidance during the process. He explained everything clearly in each stage and kept us up to date on the market trends and changes. Super transparent and patient with our decision making, and his approach was never pushy or aggressive. Thank you for all of your time and help Bryan!

30. September 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for your kind words! We're glad to hear that Bryan provided excellent support and clear guidance. Your feedback is much appreciated Alicia!

Bewertet mit 5 von 5 Sternen

Jordan Stewart provided excellent customer service

Jordan (and Donna) provided exceptional customer service. I was in constant correspondence with them throughout the process of arranging our utilities and felt confident that I was being provided with thorough information. Every stage was explained well.

1. September 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for the feedback, Jane! We're thrilled that Jordan and Donna gave you exceptional service and kept you well-informed throughout the process.

Bewertet mit 5 von 5 Sternen

Zane Chandra

Zane Chandra supported us with a claim for CCL, I found Zane to be knowledgeable of the industry and honest and professional in his approach in supporting us.

16. September 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for your feedback! We're glad Zane was able to support you, Nick.

Bewertet mit 5 von 5 Sternen

Levi contacted us a few weeks ago about…

Levi contacted us a few weeks ago about our energy contracts. He has been really helpful and patient with us. I will definitely recommend him to other organisations we know.

13. September 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for your review! We're delighted to hear that Levi was helpful and patient with your energy contracts. Your recommendation means a lot to us!

Bewertet mit 5 von 5 Sternen

Genuinely Helpful.

Genuinely Helpful.
I dealt with Kurt Metcalfe and he was extremely helpful. I HATE sales calls (like most people) but he never came across that way. Seemed genuinely helpful and transparent about what we were getting. Not pushing at all and I really appreciated that. Others could learn from his approach to sales. The process was really simple and straightforward. Thank you.

11. September 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for your kind review! We're glad Kurt was able to provide a helpful and transparent experience without any pressure. We appreciate your feedback and are happy the process was straightforward for you.

Bewertet mit 1 von 5 Sternen

Waste of time

Rude conversations with an idiot called John. I'd agree with most of the information online that this is considered spam as they use outdated online information to make it sound as though they've been given permission to act. Absolute waste of time, every time he calls.

11. September 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for your feedback.

We’re sorry to hear that your experience wasn’t positive. We aim to provide professional service and clear communication at all times. We apologise if this wasn’t conveyed in your recent conversation. ECBS prides itself on its high standards, so please get in touch at complaints@ecbs.co.uk so that we can investigate this matter further.

Kind regards,

ECBS

Bewertet mit 5 von 5 Sternen

levi was very helpful and pleasant to…

levi was very helpful and pleasant to speak with and explained what was asked also easy to contact

9. September 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for your feedback! We’re glad to hear that Levi was helpful, pleasant, and easy to contact. Your satisfaction is important to us, and we appreciate your kind words. Looking forward to assisting you again!

Bewertet mit 5 von 5 Sternen

Very professional company

Very professional company, dealt with all matters relating to sourcing a new energy supplier with efficiency and kept me informed throughout the process was extremely pleased with Ross Berkley The Business Energy Specialist who managed to release me from my previous contract with ease and kept me informed at all times and was very courteous throughout, would highly recommend this company .

5. September 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for your kind words! We’re delighted you had a positive experience with our company. Ross will be pleased to hear your feedback. We strive for efficiency and courteous service, and your recommendation means a lot to us. Looking forward to assisting you again!

Bewertet mit 5 von 5 Sternen

a pleasure to deal with

In amongst the continuous calls for our energy renewal Declan rose above the crowd with his chirpy outlook and postive attitude. He inspired confidence with the information given and insight to how world energy news impacted on prices in the past and for the future.
A pleasure to talk to. Thankyou

28. August 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for the kind words! We’re thrilled that Declan’s positive attitude and insights made a difference. It's great to hear he inspired confidence during the energy renewal process. We appreciate your feedback!

Bewertet mit 5 von 5 Sternen

Fantastic Service and Advise from Declan Strong

Fabulous company to deal with and Declan Strong in particular needs a big THANK YOU. He needs more than five stars for all his effort, time and lots of patience that he has given me and the company I work for over the last few months. How he has put up with me rambling on and on about numerous issues we had with our current energy supplier and now previous brokers I will never know. We have recently had our fingers burnt by brokers and suppliers, but Declan has regained our trust in the world of energy that there are good guys out there. Our current supplier owed us a lot of money and we had failed on numerous times to get a refund from this supplier. Declan went above and beyond to prove to our supplier that we did not owing them anything and this week we receive a refund back in our account for over 4K. We do not know how he achieved what others could not previously do, but he achieved a miracle in our eyes. He has been honest and professional from day one and taken on such a large challenge where others have failed. If you want a stress-free life sorting out new or existing business energy contracts, then Declan is your man. We will always be extremely grateful for everything he has done and now would not trust anyone else with our company energy accounts. Thank you, Declan for all the amazing work and determination you gave to us in order to achieve the best result ever. You deserve a medal having to deal with me daily 😊

3. September 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you so much for this incredible review! We're thrilled to hear about your positive experience with Declan. His dedication and perseverance really shine through, and it's amazing to know he was able to regain your trust and secure that much-needed refund. We’re proud to have him on our team, and your words truly reflect his commitment to going above and beyond. We're grateful for your kind words. Declan certainly deserves all the praise—and maybe even that medal! Thank you again for your continued support and trust in us.

Bewertet mit 5 von 5 Sternen

Positive engagement

Positive engagement from Ross from the outset. Good communication and so far matters are progressing well.
Thank you.

28. August 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for the positive feedback! We're glad Ross has been communicative and that things are progressing well. We appreciate your trust and look forward to continuing our work together!

Bewertet mit 5 von 5 Sternen

Michael Barnes has been extremely helpful

Michael Barnes has been extremely helpful in securing us a good deal on our electricity. We are a charity and should have been paying 5% not 20% VAT and have paid the climate levy charge which he advised we are exempt from paying. He is now chasing up both of these overpayments for us.

28. August 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you for sharing your experience! We're delighted that Michael has been able to secure a good deal and help you with those overpayments. Supporting charities like yours is incredibly important to us, and we’re glad Michael could assist in getting the VAT and climate levy issues sorted. We’ll continue working hard to ensure you receive the best possible service!

Bewertet mit 5 von 5 Sternen

Very Personal Service

The service I receive is so personal and I always feel like I am a special customer.
Paula Nellist is absolutely second to none and understands our business always helping to smooth out any issues which crop up. I am very happy with energy supply and would highly recommend ECBS

22. August 2024
Bewertung ohne vorherige Einladung
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Antwort von ECBS

Thank you so much for your kind words! We're thrilled to hear that you feel valued and well-supported. Paula is indeed fantastic, and we're glad she’s been able to assist you so effectively. Your recommendation means a lot to us, and we’re here to continue delivering the best service possible!

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