Easyhotel Bewertungen 327

Celine was very helpful and friendly right from the point we arrived.
She welcomed us with a friendly attitude and just has a very positive aura that helped especially with the fact that this was our first stay here.

The room was nice and clean although quite small but this was not an issue at all as it works perfectly for the purpose we came to Milton Keynes for.
Would definitely recommend a double room with a widow here

If I could rate it 0 stars- I would!

Stayed in EASYHotel Bristol just the other night, only for 1 night- and thank god it was only 1 night. The room was so small me and my partner had to squeeze around each other just to get into bed. There was no bedside table, amenities like a hair drier were completely absent, and there was no space at all to put anything, save for a little corner of the room with two hangers on the wall?!

There was 1 towel in the room. Now, I appreciate that we’re in a double room and sharing a bed, but to not even provide us with a towel each? Not to mention the bathroom was not even a separate room with a door- it had a glass divider! So no privacy at all.

Our bed was hard, and I’ll be honest in saying I woke up the next morning with a terrible back ache and shoulder pain. We were each given only 1 pillow which was extremely thin. I did go downstairs and ask for another pillow but was told that as they were fully booked (which I don’t believe anyway as I saw a few empty rooms as we moved our suitcases in) that they could not provide me with any more pillows. Supposedly they have not a single spare pillow in the entire hotel?! The reason we even needed the pillows in the first place was because our mattress kept sliding from the wall and leaving a gap behind our backs. This wasn’t even due to us moving either, we were sat watching TV and the bed would simply slip out from under you.

If it hadn’t been so late in the day when we arrived, I would have undoubtedly walked away, because not only was this the worst hotel I’ve ever stayed in, but the service didn’t even come close to bridging the gap. Not to even mention the thin walls and floors will have other guests keeping you up all night.

Avoid if you can. Price isn’t even worth it- you can find nicer hotels for very similar prices.

Easyhotel Aubervilliers, Paris was great. Really clean with a metro stop right across the road, and 20 min taxi drive from the airport. Staff were really friendly and helpful, especially Lamin who went out of his way to help us book cheaper transport to the airport for the trip home. Great stay, would recommend!

My son stayed after a bad night out. The staff offered him help and kept him safe in spite of all the inconvenience. This is more than just good service. I will always remember and appreciate your patience and kind hearts. Thank you!

Easyhotel Milton Keynes
One of the worst hotel I have been to.
1- The Room: it’s smaller than my house bathroom.
2- Pathetic room service, during my 4 nights stay not even once the room service came to clear up or just to change the sheets even after asking.
3- zero amenities: No hair dryer, No iron, no kettle and not even a table or a chair.
4- Nothing to put you clothes in, not even a Wardrobe just two hangers clamped on the wall.
Absolutely ridiculous choice staying at your hotel.
If I hadn’t been there for work, the moment I walked into the room I would have checked out straight away.

i paid for the room with window but you gave me the room without window. I request a refund of the difference.

Submitted a complaint on 6th April regarding multiple issues with our stay (silverfish in bathroom, excessive guest noise and staff’s lack of handling the disturbance) and have yet to receive acknowledgment or response.

They charge extra for a flexible booking that you can, in theory, cancel free of charge, but then offer no mechanism for cancelling other telephoning a permanently engaged phone number.

Absolutely terrible experience.
Stayed in Easy hotel in dublin.
Room so small it barely fits 2 people.
Window would not open.
Not even a glass in the bathroom
No where to put clothes
Not cheap either!
Never stay here sgain

If there was a minus 5 I’d tick that.

What a dump. Sultry staff. Plastic wrap on the stairs
Death trap for anyone in slippery shoes or Crocs

Rooms very small. Frayed and ripped towels in the room. We had two cases and were given small room on 3rd floor. No lift. Last night I knocked on EVERY door on the first floor. All empty. I think staff actively chose to put us in on the 3rd floor as they saw he had large cases.

Do not stay here. There are better hotels for less money in London

A very cheap and nasty experience. Never again. I felt like an insect caught in the grease of the machine of Mammon. Even the entrance to the hotel was uninviting - with an unpredictable electronic door mechanism that opened out on to me. There was a long wait at checkin for my room, while the concierges spoke Spanish among themselves (they should be aware that guests might also speak Spanish) and clicked on their computers in their attempts to find my room. I didn't understand the lift mechanism and got an unenthusiastic response when I asked for help (by now there was a mounting Queue for checkin at the desk). My room wasn't ready when I arrived, I met the cleaner mopping at the door (the cleaner was nice). The lighting in the room was not at all conducive to someone who prefers to read rather than watch tv. There was nowhere to put my clothes, or a desk to put my laptop, no kettle to make myself a cup of my own herbal tea. I felt like I was in a toxic plastic box. There was a greasy handprint on the wall above the bed (horrific) The duvet was plastic and nasty. There was a noise all night like an aeroplane on endless take off - most unrestful. I had little confidence in the ability of the seemingly inexperienced staff to offer me any real hospitality, I suspect they are underpaid and obviously overwhelmed.

Nightmare Stay….horrible staff….treated like sh…..t !!!!

Boeking gedaan voor 17/02/23 met vertrek 19/02/23 via Booking.com te Easyhotel Amsterdam. Alles gedubbelchecked.

Blijkt bij aankomst dat de boeking werd gewijzigd van 19/02/23 tot 21/02/23. Geen enkele communictie was mogelijk in het hotel. Uiteindelijk geen andere keuze gehad dan te herboeken en 400 EUR te betalen. De initiële 300 EUR zijn wij volledig kwijt, dus alstublieft: gebruik deze boekingsprovider nooit …

I got a room in the basement, and everything in the room was in bad condition. There was a niche in the wall, in which an old wooden shelf, painted partially with fainted blue color. A small hatch above the bed was used as a window, barely being able to open it. The walls were full of stains as this was a bloody scene, not mentioning the filthy bed covers. The walls of the room were made of a thinner material than paper, as you could hear e v e r y t h i n g outside(definitely not for light sleepers)
The small corner(you can't call it a room) that was made for the shower, was merely able to accommodate an average person like me while standing in the shower, not talking even about sitting on the stinky bathroom.
I felt like being a stock animal in a barn. You might think that if you pay cheap, you deserve to get the very least of an appropriate place to stay in, but guess what: in the same price I reserved me an apartment in Earl's Court the next day. Don't know if to call them a scam, but they really not deserve the name 'Hotel'.

Very poor service, I was charged for one night on booking and then they said it was cancelled at liverpool and I had to pay again x2. I spoke to the manager who said i'd get my money back but still haven't it's been more than a month and now they are tranna argue with me, I have all the proof. They put on booking free parking, there isn't, so had to pay for parking in a muti story. They upgraded the room so called and there were no glasses, cups or anything, very basic. Heard some ppl slept in a very small airing cupboard room where they could hear the drains and toilets being flushed. Get a travel lodge one a lot better.

Where to start non-existent customer service, completely unhelpful, clueless. They are cheap for a reason, they are absolutely diabolical. Use any other hotel except this company.

I booked for 2 night Friday and Saturday and had confirmation. Came back sat pm and they had removed my stuff and given the room to someone else. They said I had only booked Friday. Showed confirm email, said key card still active after 10am sat morning, register form said 2 nights, no cleaner when I left room 13.35 pm. All proof that I had booked 2 nights. Kept lying to me and said it was 3rd party booking.com fault. It absolutely was not. I even had an email from them taking payment for the two nights. Wouldn't do anything about it and just kept on lying. They were full but booking.com paid for another hotel after 3 hours of chasing around and no Saturday night out and loads of stress. They are an absolute disgrace. If you mess up then own it and resolve it, don't tell untruths to try and cover up.

After a month of trying since a company this big cannot even provide a customer service number.

Still have yet to received confirmation details for a booking we are due to be going on...

Soon quick enough to take your money though. Fingers crossed it's a legit booking.

Hello, I have stayed here a numerous amount of times now, and I have been well looked after, Bright has been exceptionally helpful, very welcoming, sorting the T.V and remote, and making sure out toiletries are regularly replenished. Outstanding service and atmosphere. I thank-you, and will be returning.. I have spread the word and recommended to all. Many thanks, Dalos! :)