They make it unnecessarily difficult to receive the cashback they advertise. My first cashback claim wasn't paid for nearly a year until I contacted support multiple times and they finally triggered t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Unhelpful team, poor customer service. Broken site with unreliable cashback process. Don’t care once you’ve taken out the contract Rated two stars as it’s great value when everything works, disappoi... Mehr ansehen
Unternehmen hat geantwortet
I recently made a purchase from E2save and overall, I'd rate the experience four stars. The ordering process was quick and the phone arrived on time, and in great quality. However, there were a few as... Mehr ansehen
Unternehmen hat geantwortet
Far cheaper than going directly to any of the major networks. I recently left Vodafone and they called to entice me back they couldn’t get anywhere near the same price for the data and allowances offe... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whether you're looking for the latest flagship phone, or a budget-friendly device, there's something here for everyone. Browse high-tech cameras, big-screen displays, long-lasting batteries and money-saving deals. Because e2save is an online division of The Carphone Warehouse, you’re backed up by the reliability of one of the most trusted names on the high street.
Kontaktinformationen
Vereinigtes Königreich
- www.e2save.com
3.0
Akzeptabel
982 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service smooth easy to…
Excellent service smooth easy to understand instructions and way above the quality of their competitors
22. August 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
Great service
Great service.
Was notified all the way from order to delivery.
21. August 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
Unhelpful team
Unhelpful team, poor customer service. Broken site with unreliable cashback process. Don’t care once you’ve taken out the contract
Rated two stars as it’s great value when everything works, disappointing when it doesn’t. Be prepared to be asked personal details which are not necessary for a mobile contract. Complaints policy let’s call you when you’ve told us you are unable so we can say we made contact!
27. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Hello Sandy
Thank for your review
It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause.
I’d like to assist you today and help provide a resolution, however when leaving your review, you haven’t provided us with an Order ID. I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you.
I look forward to hearing from you.
Roshni | e2save.com
Great value for money
Great value for money. I saved just under £585 over my two-year contract compared to the same phone and deal from my current network provider.
I also used ID Mobile instead of the network beginning with a letter towards the end of the alphabet :-)
19. August 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
Great service
Great service, prompt delivery highly recommend
10. August 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
problem with logging in.
I have tried to buy a phone but have only been left with
“Hi amber,
Thank you for ordering the Apple iPhone 15 128GB Pink“ ✅
And my ID number, as i’ve tried to log on to the website, it keeps saying my postcode is wrong.
It isn’t 😂
I just want to know if i got the deal and if it’s in its way like it said it was going to be “next day delivery.”
Could someone please help me, and just let me know.
Email me on~amberglasgow05aticloud.com
I really do need this phone for work which i have on monday, so please email/message me asap.
Once i get some confirmation or at least something to work with then ill be happy.
10. August 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Hello Amber
Thank for your review
It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause.
I’d like to assist you today and help provide a resolution, however when leaving your review, you haven’t provided us with an Order ID. I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you.
I look forward to hearing from you.
Roshni | e2save.com
Save yourself the trouble and do not…
Save yourself the trouble and do not buy from this company.
I returned my contract within 14 days due to bad reception. They informed me that contract has been cancelled but it was never cancelled.
Order number 131818920
6 months later:
My credit file is showing that I missed payment for 3 months.
I have been speaking to their customer service, they have been lying to me one after the other. They promise to call me back but they never do.
They ask me if I want to be transferred to the survey, I tell them yes and they deliberately disconnect the call!!!
Sometimes I call the customer service they listen to my concern and they disconnect the call!!!!
WHAT DO I NEED TO DO TO HAVE THIS ACCOUNT SETTLED!!!!!!!!???????
I DID NOT USE THE CONTRACT AND CERTAINLY DIDN'T HAVE IT FOR 3 MONTHS!!!
HOW CAN I HAVE THIS CLEARED OFF MY CREDIT FILE??????
7. August 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Hello
Thank you for reaching out to us to let you know of your experience
I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your return and I do understand the disappointment this would cause.
I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have sent you an email with reference number MOB213319 in the subject so we can discuss this further.
I look forward to hearing from you.
Roshni | e2save.com
Delivery on sim only
Brought a sim only contract. Sim card still didn't arrive by porting date so number was swapped to new network and I was without a working phone. Don't write 3-5 days delivery if this isn't possible, or offer a porting date which can't be adhered to. I had to go into the vodadone store and they gave me a sim card with my number as I was already ported, instead of waiting for the sim to arrive from e2save.
30. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Hello
Thank for your review
It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause.
I’d like to assist you today and help provide a resolution, however when leaving your review, you haven’t provided us with an Order ID. I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you.
I look forward to hearing from you.
Roshni | Mobiles.co.uk
Delivered very securely
Delivered very securely, really happy with the item and price. Would recommend 100%
31. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
Very easy to order from
Very easy to order from, amazing deals and the phone was delivered next day.
22. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
Unable to contact anyone about number…
Unable to contact anyone about number change.
I got a message from MOBILES.CO.UK telling me I need to change my number on my account. I tried to log into the site but hit a brick wall as it did not recognise my info. I'm unable to get any help from you reguarding this issue.
26. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Hello Ken
Thank you for your review
It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your online account and I do understand the disappointment this would cause.
I’d like to assist you today and help provide a resolution, however when leaving your review, you haven’t provided us with an Order ID. I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you.
I look forward to hearing from you.
Roshni | Mobiles.co.uk
Very cheap and quick
6. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
Excellent service
Very easy and quick next day delivery
11. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
Very quick and efficient
Very quick and efficient. When I had a query was able to talk to a human and all was sorted v efficiently.
8. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
Perfect sim only switch
Efficient ordering process, delivery, transfer and switch on. Cannot fault
11. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
I wanted a good and immediate deal on a…
I wanted a good and immediate deal on a new sim only contract and that's exactly what I got. Can't fault it
6. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
Far cheaper with E2Save.
Far cheaper than going directly to any of the major networks. I recently left Vodafone and they called to entice me back they couldn’t get anywhere near the same price for the data and allowances offered by E2save. Even buying the phone outright and paying for a sim only wouldn’t match the price I’m paying for this contract. I wouldn’t go anywhere else.
7. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
Antwort von E2save
Thank you for taking the time to leave a review.
We really do appreciate you sharing your positive experience. If you would like to earn rewards for recommending us, simply visit this link https://www.e2save.com/recommend to sign up and earn up to £60* per referral.
Kind regards
e2save.com
The phone looks like a second hand…
The phone looks like a second hand phone although I paid for a brand new iPhone 15 plus and is associated with another phone number that was nearly impossible to remove
1. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von E2save
Hello
Thank you for reaching out to us to let you know of your experience
I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause.
I’d like to assist you today and help provide a resolution, however when leaving your review, you haven’t provided us with an Order ID. I’ve sent you a message, could you kindly respond with your details so I can investigate the issue and get in touch with you.
I look forward to hearing from you.
Roshni | e2save.com
So funktioniert Trustpilot
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