Drift Bridge Group - Audi Approved Epsom Bewertungen 

179
TrustScore 4.5 von 5

4.7

Reigate Road, KT17 3LA Epsom, Surrey, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Overall a positive experience and I would recommend them. However, a few points: 1. Car not prepared to standard expected. Only after reaching home noticed a large stain on right side bumper and a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service and experience with Agi, who was extremely friendly, helpful and accommodating. We couldn’t be happier buying from her and with our new car. Sen & Sal

Bewertet mit 5 von 5 Sternen

Stela is a fantastic sales person. She answered all my questions about the car and her explanation of the purchase options and add ons was clear. On the day of collecting the car, there was somethin... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Approved used TT was thoroughly sorted and in beautiful condition. A real gem with all the desired options. The purchase experience was easy, paperless, and efficient. This was my 37th car, 4th TT... Mehr ansehen


Unternehmensdetails

  1. Autohändler
  2. Audi-Händler
  3. Honda-Händler
  4. Gebrauchtwagenhändler
  5. Volkswagen-Händler

Vom Unternehmen geschrieben

Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.


Kontaktinformationen

  • Reigate Road, KT17 3LA, Epsom, Surrey, Vereinigtes Königreich

  • 01737 300985

4.7

Hervorragend

TrustScore 4.5 von 5

179 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4.7

Alle Bewertungen

(179)

311 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Could not recommend more!!

I had an incredible experience with Drift Bridge in Epsom with Aggie. She made us feel welcome and comfortable as soon as I first walked through the door and her knowledge of Audi’s is second to none. Could not recommend them and Aggie more!

13. Juni 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your fantastic 5-star review, Izzy!

We’re so pleased to hear you had such an incredible experience with us at Audi Approved Epsom. It’s great to know that Agi made you feel so welcome and comfortable from the moment you arrived, and that her knowledge and support helped make everything easy for you — we’ll be sure to pass your kind words on to her.

We really appreciate your recommendation and hope you’re enjoying your new Audi. Thank you again!

Bewertet mit 5 von 5 Sternen

Very friendly and efficient staff

Very friendly and efficient staff. Everything was done to make buying the Audi a pleasant experience.

2. Juni 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your 5-star review, John!

We’re really pleased to hear that you found the team friendly and efficient, and that everything was done to make your Audi purchase a pleasant experience. That’s exactly what we aim for.

We really appreciate your feedback and hope you’re enjoying your new car. Thanks again for choosing Audi Approved Epsom!

Bewertet mit 5 von 5 Sternen

Great experience with Conrad at Audi Epsom

I purchased my new car from Conrad at Audi Epsom, it was a great experience from start to finish. Conrad was so helpful, fully explaining everything to make sure that I understood which was really refreshing. I really couldn’t have asked for more. 10/10 customer service! Thank you so much Conrad.

6. Juni 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you so much for your fantastic 5-star review, Emma!

We’re delighted to hear that you had such a great experience purchasing your new car from Conrad at Audi Approved Epsom. It’s wonderful to know he took the time to explain everything clearly and made the whole process easy and reassuring for you — we’ll be sure to pass your kind words on to him.

A “10/10” is amazing to hear, and we really appreciate you taking the time to share your feedback. Enjoy your new car, and thank you again for choosing Audi Approved Epsom!

Bewertet mit 5 von 5 Sternen

Buying from afar.

Excellent service from the team from start to finish.

31. Mai 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your 5-star review, Mr McIlwaine!

We’re really pleased to hear you received excellent service from the team from start to finish. It’s great to know your experience was smooth and positive throughout.

We really appreciate your feedback and hope to welcome you back to Audi Approved Epsom again in the future.

Bewertet mit 5 von 5 Sternen

Lim was very helpful

Lim was very helpful, taking the time to understand and meet our requirements

1. Juni 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your 5-star review!

We’re really pleased to hear that Lim was so helpful and took the time to understand your requirements properly. That kind of care and attention makes all the difference, so it’s great to know your experience reflected that.

We really appreciate your feedback and hope to welcome you back to Audi Approved Epsom again soon.

Bewertet mit 5 von 5 Sternen
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your 5-star review!

We’re delighted to hear that you found the team responsive and helpful. Sometimes it’s the simple things that make the biggest difference, so it’s great to know we delivered a positive experience for you.

We really appreciate your feedback and look forward to welcoming you back to Audi Approved Epsom in the future. Thank you again!

Bewertet mit 5 von 5 Sternen

The team made everything simple and…

The team made everything simple and enjoyable.
They were honest, approachable, and never made me feel pressured.

Thank you for the excellent service and will definitely be recommending this dealership to others.

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your wonderful 5-star review, Caroline!

We’re so pleased to hear that the team made the whole experience simple and enjoyable for you. Creating a relaxed, honest and pressure-free environment is exactly what we aim for, so it’s lovely to know that came across during your visit.

Your recommendation means a great deal to us, and we really appreciate you taking the time to share your feedback.

Enjoy your new car, and we look forward to welcoming you back to Audi Approved Epsom in the future!

Bewertet mit 5 von 5 Sternen

Epsom Audi escellent experience

Agnieszka at Epsom Audi is very courteous, professional, honest, and extremely helpful throughout the whole process. She made everything smooth and straightforward, and it was a real pleasure dealing with her to purchase my A4 Avant. I’m very satisfied with the service provided and would highly recommend her to anyone looking to buy a car.

13. Mai 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your fantastic 5-star review, Michael!

We’re so pleased to hear that Agi made your Audi A4 Avant purchase such a positive experience. Her courteous, professional and honest approach is exactly what we strive for, so it’s wonderful to know she helped make everything smooth and straightforward for you.

We’ll be sure to pass on your kind words to Agi — she’ll be delighted to hear them.

Thank you for your recommendation and for choosing Audi Approved Epsom. We hope you’re enjoying your A4 Avant and look forward to welcoming you back in the future!

Bewertet mit 5 von 5 Sternen

Absolutely delighted with my experience.....

From beginning to end my interaction with the team at Drift Bridge Epsom was brilliant - very smooth, very organised, everything made simple and straightforward,

Absolutely delighted with my decision to purchase a car from them, and very impressed with how it was all handled.

15. Mai 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your fantastic 5-star review, Paul!

We’re delighted to hear that your experience with the team at Audi Approved Epsom was such a positive one from start to finish. Buying a car should be an exciting and enjoyable experience, so it’s great to know everything felt smooth, organised and straightforward for you.

Most importantly, we’re thrilled that you’re delighted with your decision to purchase from us. Your kind words mean a lot to the whole team.

Thank you for choosing Audi Approved Epsom, and we hope you enjoy every mile in your new car!

Bewertet mit 5 von 5 Sternen

Knowledgeable and polite

100% took my requirements into consideration, knowledgeable and polite. Took immediate action to remedy a minor issue.

17. Mai 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your 5-star review, Richard!

We’re really pleased to hear that the team took the time to understand your requirements and provided knowledgeable and polite service throughout.

It’s also great to know that the minor issue was dealt with quickly and efficiently. We always aim to make the experience as smooth as possible, so your feedback is greatly appreciated.

Thank you for choosing Audi Approved Epsom, and we look forward to welcoming you back in the future!

Bewertet mit 5 von 5 Sternen

Very pleasant and efficient staff.

Very pleasant and efficient staff.

11. Mai 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your 5-star review, Laurence!

We’re delighted to hear that you found our team pleasant and efficient. Providing a friendly and professional experience is something we take great pride in, so it’s lovely to receive your feedback.

We really appreciate your support and look forward to welcoming you back to Audi Approved Epsom in the future. Thank you again!

Bewertet mit 5 von 5 Sternen

Amazing Service from Shaun

Amazing Service from Shaun, the whole team have been fab, but especially Shuan. Thank you so much !

16. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you so much for your 5-star review, Esther!

We’re delighted to hear that you received such amazing service from the team, and especially from Shaun. We’ll make sure your kind words are passed on to him — he’ll be so pleased to hear them.

Thank you again for taking the time to leave your feedback. We really appreciate your support and look forward to welcoming you back to Audi Approved Epsom in the future! 😊

Bewertet mit 5 von 5 Sternen

Lim and Jay made our experience…

Lim and Jay made our experience exceptional.

12. Mai 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your 5-star review, Juliet! We’re delighted to hear that Lim and Jay made your experience such an exceptional one.

We’ll be sure to pass on your kind words to them — they’ll be thrilled to know they made such a positive impression.

Thank you for choosing Audi Approved Epsom. We really appreciate your support and look forward to welcoming you back in the future!

Bewertet mit 5 von 5 Sternen

Seamless with a very fast turnaround

Seamless with a very fast turnaround - within 24 hours we had our new car! Agi is fantastic, such a pleasure to meet her and she was super helpful with our new car (and getting rid of our old car)

2. Mai 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your 5-star review, Katie! We’re so pleased to hear everything was seamless and turned around so quickly for you.

It’s great to know Agi made such a positive impression and was so helpful with both your new car and part exchange, we’ll be sure to pass your lovely feedback on to her.

We really appreciate you choosing Audi Approved Epsom and hope you’re enjoying your new car. Thanks again!

Bewertet mit 5 von 5 Sternen

Mr Conrad was very professional and did…

Mr Conrad was very professional and did an excellent job in choosing the vehicle

8. Mai 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your 5-star review, Bala! We’re really pleased to hear that Mr Conrad provided such professional service and helped you choose the right vehicle.

We’ll be sure to pass on your kind words to him. We really appreciate your feedback and hope you’re enjoying your new car. Thank you again for choosing Audi Approved Epsom!

Bewertet mit 5 von 5 Sternen

Great experience buying my Q7

It was great experience start to finish of my buying process. Being accommodated without an appointment during my first visit, further appointments to test drive, addressing any concerns I had on the car I chose and all the way to the delivery; all great and very happy overall. Thanks Nick and everyone at driftbridgegroup Epsom

2. Mai 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your 5-star review, Vijay! We’re really pleased to hear you had such a great experience from start to finish.

It’s great to know the team were able to accommodate you, support you through the test drive and questions, and make the whole purchase and delivery process smooth and enjoyable. We’ll also make sure Nick and the wider team see your kind words.

We really appreciate your feedback and hope you’re loving your new car. Thanks again for choosing Audi Approved Epsom!

Bewertet mit 5 von 5 Sternen

Easy to purchase a car

I was looking to purchase a particular car which they had in stock and the salesperson made it really easy to reserve the car and then buy. Very friendly staff, helpful, smooth buying and px experience. Have booked a service plan with them.

29. April 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your 5-star review, David! We’re really pleased to hear the whole process was smooth and easy for you, from reserving your car through to purchase and part exchange.

It’s great to know the team were friendly and helpful throughout, and we’re especially glad you’ve decided to take up a service plan with us as well.

We really appreciate your support and look forward to seeing you again at Audi Approved Epsom. Enjoy your new car, and thanks again!

Bewertet mit 5 von 5 Sternen

Great team

Great team, honest sales person and very helpful

2. Mai 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you for your 5-star review, Mr Patel! We’re really pleased to hear you had such a positive experience with our team.

It’s great to know you found our sales approach honest and helpful, that’s exactly what we aim for. We really appreciate your kind words and support.

We hope you’re enjoying your new car and look forward to welcoming you back to Audi Approved Epsom in the future. Thank you again!

Bewertet mit 5 von 5 Sternen

Purchase of car

Friendly customer service from Jason, very pleasant experience during the process of purchasing my car

29. April 2026
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thanks for your 5-star review, Derek! We’re really pleased to hear you had a friendly and pleasant experience purchasing your car with us.

It’s great to know Jason looked after you so well throughout the process, we’ll make sure he hears your kind feedback.

We really appreciate you choosing Audi Approved Epsom and hope you’re enjoying your new car. Thanks again!

Bewertet mit 5 von 5 Sternen

Immaculate service!

TLDR – car breaks down in Italy. Fault diagnosed by Sean at Epsom Audi over the phone. Car repaired locally in Italy. Car taken into Epsom Audi when we get back for health check. Warranty and other repairs fitted in around their scheduled work and car ready a few days later. Immaculate service!

We were driving back from the far end of Italy to the UK when an electrics/battery warning light came on, and the air conditioning stopped, but there was no further indication of what the cause of the problem was. The car seemed to be running fine, but we had a long way to go. We found a nearby Audi dealer; they were no help but suggested a very large dealership not far away. They were no help either and, with no better ideas, we phoned Sean at Epsom Audi. He diagnosed the problem in about 10 seconds as a broken alternator belt. That enabled us to get the part number for the belt from the Italian dealer (they didn’t have a belt in stock), get a new belt from the second of two car spares shops, and then get it fitted at an auto electrics repair garage at 7:30pm. Audi recovery was getting under way, but they were happy for us to try and get a new belt and have it fitted. After another two days of driving, we were back in the UK and took the car to Epsom Audi for a health check. They were fully booked, but Sean arranged to take the car in and fit it in around their scheduled work. The bearing on the belt tensioner was failing, and the new belt was slipping. Sean arranged for that to be repaired under warranty, and we had the front brake discs and pads replaced too, plus an outstanding recall rectification.
Had it not been for Sean, we would have missed several nights’ booked accommodation, a ferry crossing, and would have been stuck with two dogs somewhere in northern Italy while repairs and/or recovery were carried out. Immaculate service!

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Drift Bridge Group - Audi Approved Epsom

Thank you so much for sharing this!

We’re really glad you got in touch with Sean when you did. It sounds like things could have become very stressful very quickly out in Italy, so it’s brilliant that he was able to figure out what was going on and help you get moving again.

Even better that once you were back home, the team could get everything properly checked over and sorted for you without too much hassle.

We’ll make sure Sean and everyone involved sees this, they’ll really appreciate it. And we’re just relieved it all ended well for you (and the dogs!) in the end.

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