There was a sale on in Dreams so we went there first. We were met by Guy who talked us through our options who was very knowledgeable and extremely helpful. We never felt pressured in anyway but he... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Updated: Since then, Tunbridge Wells Store customer service Reece resolved my price difference concern by offering a discount... * All was great in the store. Melissa offered exceptional service. But... Mehr ansehen
Excellent service from Dreams Tunbridge Wells (Daniel) I was given just the right level of support to enable me to make a decision. No pressure, relaxing calm environment annd a cup of tea. Employ... Mehr ansehen
12 April 2025. Dreams Tunbridge Wells. Very pleasant welcome , answered questions thoroughly with superb product knowledge. Wasn’t pushy, lovely cup of tea . Paperwork kept to a minimum, and well... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 1 The Fountains Retail Park, TN2 3UY, Tunbridge Wells, Vereinigtes Königreich
- 01892240428
4.9
Hervorragend
324 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
the bed is well made and the delivery…
the bed is well made and the delivery crew were good and respected the house when moving around
20. Februar 2026
Kent
The whole process from walking into the shop to delivery, could not have been simpler
1. März 2026
Ease of purchase plus a good range of…
Ease of purchase plus a good range of products
21. Februar 2026
Bewertung ohne vorherige Einladung
Arrived on time .I did struggle …
Arrived on time .I did struggle putting them together on my own but did it and my grown up kids said they had the best nights 🌙 sleep ever. So sweet dreams to the Dream team.
22. Februar 2026
Excellent customer service
Excellent customer service, professional installation, very happy - thank you
14. Februar 2026
Bewertung ohne vorherige Einladung
Good service
Very helpful in store to help me choose the right mattress for me. Only took a few minutes to order and arrange a delivery date.
Delivery was good they were in and out within five minutes, taking my old mattress and switching for the new one. All in all very good service, I would recommend to anyone.
13. Februar 2026
Comfy mattress
Very helpful sales assistant who was there to assist us but gave us time to consider too. Very comfy mattress - sleeping better now-thank you!
30. Januar 2026
New mattress
For the first 2 weeks I wasn't sure, as I needed to get used to the mattress, totally different to my old one, but seems nice &comfortable now. 3 weeks on , lovely &comfy. When I went to the shop I was given the Sleep match experience, & was happy with the options I was given. Delivery was quick too.
23. Januar 2026
The best way to purchase Bedding. All Staff were extremely helpful &…
All Staff were extremely helpful & understanding. It was a pleasure to do business with the Members of Staff we met. We highly commend the Dreams Store Tunbridge Wells.
17. Januar 2026
Bewertung ohne vorherige Einladung
So much help from salesman in choosing…
So much help from salesman in choosing what was best gor me. Delivery went very smoothly and I am delighted with my new mattress. Definitely sleeping better.
16. Januar 2026
Listened to what we needed
11. Januar 2026
Welcomed and took us through everything…
Welcomed and took us through everything one item at a time + a cup of coffee. Very good!
9. Januar 2026
Bewertung ohne vorherige Einladung
Great service but not the price
Updated: Since then, Tunbridge Wells Store customer service Reece resolved my price difference concern by offering a discount... * All was great in the store. Melissa offered exceptional service. But when I came home and checked prices, I discovered that furniture village sell the same mattress £400 cheaper! That’s a massive price difference. And to be honest, no amount of ‘free’ gifts will cover that. You only get three days to cancel the order, and their price match team takes 5 days to get back to you 🤷♀️
3. Januar 2026
Bewertung ohne vorherige Einladung
Happy so far!
The overall purchase process and experience was excellent, particularly Jack in the Tunbridge Wells store. Then the follow up communication and delivery experience as equally good.so far, my feelings about the mattress itself are very satisfactory and the overall price/value good. Time will tell if the purchase deserves 5 stars.
27. Dezember 2025
So far so good
So far so good, mattress that was recommended is perfect
Dreams staff member was very helpful and mattress recommendation has been a perfect match
9. November 2025
Very good service in the shop and…
Very good service in the shop and delivered on time .
26. Oktober 2025
Excellent Bed and Mattress
“I’m very happy with the mattress — it’s supportive without being overly firm, and I wake up with much less back stiffness than before.”
“The bed frame is very stif and stylish
“Excellent value: for the price this mattress delivers comparable comfort to higher‑end models I tried. Worth the purchase.”
19. Oktober 2025
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