Friendly, knowledgeable staff and a wide range of mattresses and pillows to try out. Relaxed atmosphere with no sales pressure.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Huge shoutout to Alex at the Reading Dreams Store! From the moment we stepped into Dreams Reading, it didn't take long for Alex to approach us and walk us through the different types of mattresse... Mehr ansehen
Ordered beds are good but not happy with service provided. I did not opt for assembling beds by mistake when purchased beds and asked for assembling beds after they were delivered but Dreams customer... Mehr ansehen
Unternehmen hat geantwortet
Customer service at Dreams has been stand out amazing from start to finish. Brilliant at point of sale, the guy at the shop was extremely knowledgeable and patient while we tried out every mattress in... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Brunel Retail Park, RG2 0HS, Reading, Vereinigtes Königreich
- 01182068447
Bittet Kunden um Bewertungen
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Huge shoutout to Alex at the Reading…
Huge shoutout to Alex at the Reading Dreams Store!
From the moment we stepped into Dreams Reading, it didn't take long for Alex to approach us and walk us through the different types of mattresses, before recommending we tried the Dreams Simulator to identify which mattresses would closely match our needs. This enabled us to narrow down our search, and meant we were able to purchase two mattresses during our visit.
Thank you Alex!
Greg & Oli.
Awesome Servive
Not only were we kept in-the-loop throughout, but delivery was on time and the delivery men were kind and friendly. A job well done. Thank You. Would recommend this company to anyone wishing to have a new bed. :)
A super choice of bed with a great delivery experience.
Went into Dreams retail shop to see the bed collection then ordered online after checking our home options. From online order: Swift delivery. Good communication, especially on the day. Easily assembled by the delivery guys and they took away unwanted packaging. Love the bed. It looks good in the room, has a great amount of storage space and is comfortable to sleep on. Thank you.
Relaxing bed
Excellent customer service
Excellent customer service. Delivery drivers were polite and careful when taking old bed and installing new bed
Dreams were brilliant
Brilliant service all around from showroom to delivery and assembly
Great Customer Service
The whole process was very easy and the delivery men were especially helpful, great customer service. Mattress is very comfortable.
Great service from choosing our bed to…
Great service from choosing our bed to delivery, 100% Thank you Dreams
Very pleasant service
Very pleasant service. Professional and helpful staff. Good proposals and relevant prices. Prefect delivery at time.
Feedback on order 937A033853
From purchasing the bed in store, to the delivery, I had a great customer experience.
Bedding at it's best
We were always able to rely on all the staff at Dreams in Rose Kiln Lane to be informative, and responsive to our needs and requests.
The only surprise was to find that the Two 2'6"individually adjustable tempur-cool mattresses on a single frame could in fact be Two separate single beds
We were very satisfied with the way the delivery men carefully manoeuvred our beds up and downstairs avoiding any damage
Shop manager very helpful and friendly…
Shop manager very helpful and friendly in buying a new mattress and single bed. Quick delivery and nothing too much trouble for delivery team. First class in all respects.
I am very happy with the bed very…
I am very happy with the bed very comfortable, even though I didn't buy the top of the line it worked out very well
Really great experience
Really great experience - friendly, efficient, non-pushy, staff knew their products, showed us our options and didn't try to upsell. Gave us a really good experience.
So pleased with our bed
So pleased with our bed. The guys delivered it, put it together and got rid of all the packaging. We couldn’t ask for more. Great service from showroom to delivery.
Excellent mattress
We were welcomed into the store and given all the help we needed to purchase a new mattress. It was delivered when convenient and is very comfortable.
The sales person was very professional…
The sales person was very professional and friendly, they helped me so much in choosing a new bed. There was no rushing to get to the next customer, they took their time and was very patient. My new bed arrived on time and the delivery men were excellent. My new bed is very comfortable and for the first time I slept for a good 7 hours without waking up
Great customer service
A friendly welcome and helpful knowledgeable staff from the off. Our sleeping positions were assessed by a clever machine which offered a range of mattresses according to the assessment. There was a good number of different mattresses to try to suit all budgets. Once narrowed down to 2 we were left alone to try and decide which one we liked best. On choosing we were offered drinks which was a nice touch! Delivery will be in a week which is great and knowing you can have a trial period feels reassuring. Great customer service throughout the visit. Thank you Sam at Dreams Reading.
Verwendet eventuell KI als AntworthilfeMehr lesen
Ordered beds are good but not happy with service provided
Ordered beds are good but not happy with service provided. I did not opt for assembling beds by mistake when purchased beds and asked for assembling beds after they were delivered but Dreams customer support said they wont provide service once beds are delivered. I was not happy with this approach to a customer who purchased 2 beds and its accessories. Support to a customer is not up to mark as I see.

Antwort von Dreams - Reading
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