Excellent service received when Dreams delivered our sofabed. Delivered on agreed date as arranged. Delivery men assembled the sofabed and took away the packaging. Very pleased with the service rec... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A really positive experience for us choosing a new mattress. We went in completely unsure what kind of mattress we required other than we didn’t want memory foam again, and Hannah ran us through the S... Mehr ansehen
A large showroom with lots of beds and mattresses to suit all needs. Plenty of staff to help along with a fancy machine that suggests which mattress might suit you personally. Good service from orderi... Mehr ansehen
The whole experience from shop to delivery was excellent. Sadly I don’t remember the name of the lady who served me in the Poole branch but her knowledge was brilliant and her patience while I made m... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Wessex Gate East Retail Park, BH15 3TF, Poole, Vereinigtes Königreich
- 01202122284
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From brilliant help in the showroom to…
From brilliant help in the showroom to delivery of the mattress everything was excellent.
The sales person was very helpful
Like sleeping on a cloud
9The sales person was very helpful, very informative and efficient.
Our experience of purchasing a new mattress was very enjoyable.
We were well advised in store Poole and…
We were well advised in store Poole and able to choose a mattress. We eventually ordered on line - all went smoothly
Small Sofa Bed for guest room.
I moved to Dorset from London recently and needed a sofa bed for the back bedroom. My sister and I went on a mission and the first two large stores were a great disappointment, especially where service was concerned - there was none! As soon as we walked into Dreams, even though there were only two assistants on duty, Hannah came up to us to offer help. It needed to be small and simple to operate as I have a back problem so I asked about single sofa beds to start with. As there are none she showed us the Haze Sofa Bed which was compact and very simple to operate. A big plus was no need for a mattress and I can now sleep two if needed. It was delivered free by the Company's delivery service the next week (1st November) and has been used by a guest for 2 nights already. Her comment was that it was "very comfortable to sleep on". It has a firm feel to lie on so wouldn't suit anyone only liking very soft mattresses. I have had difficulties with delivery companies of various sizes since my move and the fact they worked for Dreams meant they took extra trouble, didn't appear rushed and made sure I knew how it worked before leaving. All round excellent service and I am very satisfied.
Excellent service, brilliant bed
Excellent service from viewing the beds right through the ordering and delivery process.
The bed we have bought is so comfortable, we are absolutely delighted with it! I have recommended Dreams to my sister and she has also bought a new bed from them.
We are having a good night's sleep
The delivery men polite and put indoor…
The delivery men polite and put indoor shoes on to save my carpets brilliant 👏 took my old mattress away no problem only thing is I had to pay £20 for them to take my new mattress to my bedroom after I paid a big amount for it and I live on my own not great dreams! But you pay it as I don't have a choice.
Good right through
From seeing what we wanted on the website, to visiting the store, right through to delivery and installation, the experience was excellent.
No problems with the bed, so can't comment on after-sales service.
Neil was very good he was very helpful
Neil was very good he was very helpful, and he offered us everything we wanted, including a lovely pillow to try the beds.. If we could offer more stars we would...
Bed very comfortable
Bed very comfortable. Delivery and bed construction friendly and efficient.
We had excellent customer service and would highly reccomend for a perfect night sleep. …
We had excellent customer service and the guy we had could not have done more, he made the sale easy. My mum sleep was monitored by laying under the AI, and then mum chose her base and the guy suggested a few mattresses that would be suitable, which mum tried and he was there for every step and to answer any questions or concerns that we had. We were offered a coffee, which we enjoyed while making payment, and finally the guy bought the two chosen pillows and the duvet that Mum had chosen.
Very happy with our purchase and the superb professoinal service we received from start to finish.
Easy to order very helpful staff .
Easy to order very helpful staff , came when it said it would on time , helpful delivery driver took it upstairs to the room we wanted it in, gave advice on how to put it together, very pleased and would recommend.
Service at Dreams a good experience.
The staff were helpful and considerate.
We felt very comfortable trying to buy a new bed.
Very helpful an excellent service
The staff were very helpful and answered all my questions and took time to show me all the information. Thank you very much Bruce
From start to finish everything was…
From start to finish everything was easy. Price was very good
Would definitely recommend 👌
Excellent service received at Dreams
Excellent service received at Dreams, purchased a Tempur Smart Cool bed and Pillows, with a bed base. Excellent service and very helpful and professional member of staff Camil-Christian, friendly and courteous. I have not long to wait for my products neither only about 2 and half weeks. Marvelous and I highly recommend you come to Dreams for your bedding.
Hazel Sofa Bed.
We recently purchased a Hazel Pop Up Sofa Bed. We are delighted with the product which is simple to use and has been declared very comfortable. We made use of Dreams assembly service which was very much well worth it. Overall we are delighted with the product and service provided by Dreams.
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