Excellent service received when Dreams delivered our sofabed. Delivered on agreed date as arranged. Delivery men assembled the sofabed and took away the packaging. Very pleased with the service rec... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A really positive experience for us choosing a new mattress. We went in completely unsure what kind of mattress we required other than we didn’t want memory foam again, and Hannah ran us through the S... Mehr ansehen
We love our new bed from Dreams. We had Tempur Pro Air Plus and Tempur pillows. They are lovely and bed is so comfortable. The only issue we had was, the shop Assistant gave us wrong size mattress pr... Mehr ansehen
The whole experience from shop to delivery was excellent. Sadly I don’t remember the name of the lady who served me in the Poole branch but her knowledge was brilliant and her patience while I made m... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Wessex Gate East Retail Park, BH15 3TF, Poole, Vereinigtes Königreich
- 01202122284
4.7
Hervorragend
288 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great Visit
We were welcomed as soon as we entered and offered help, but were happy to give us plenty of time to wander around and look at mattresses first. And then when we did need help there was someone easily available who was very knowledgeable and accommodating. And we got offered teas and coffees!
30. August 2025
We were given great advice
We were given great advice by Hannah in the Poole store. Made making our decision of which mattress to choose easy.
10. August 2025
Bewertung ohne vorherige Einladung
The men that delivered the bed did a…
The men that delivered the bed did a very good job so quick and no mess at all very polite
14. August 2025
Couldn’t be more pleased with my…
Couldn’t be more pleased with my Harrison Spinks Masters Guild Mattress, just soo Comfy n slept so well since delivered. Very Cheery considerate delivery men too. Very happy with whole process, thank you.
25. Juli 2025
A great bed and mattress at a good…
A great bed and mattress at a good price. Only 4 star because of slight carelessness and damage to my wall when it was installed.
25. Juli 2025
Outstanding Mattress
Very happy to review my new mattress which despite being in the cheaper range is so comfortable
Worth every penny
20. Juli 2025
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Used the 'sleep machine' to work out…
Used the 'sleep machine' to work out the best mattress we needed, bought a very expensive mattress based on it's recommendations, 2 weeks in and the worst sleep we've experienced, uncomfortable and bad backs...
19. Juli 2025
Antwort von Dreams - Poole
Good afternoon Michael,
Thank you fore your recent review.
I am sorry to hear you are finding your mattress uncomfortable.
I have sent you an email to discuss this further and look forward to your response.
Kind Regards,
Wayne
Finally a solid night's sleep
Followed guidance from Dreams representative, alongside computer sleep position test and now often sleep through the night and not waking in pain. Thank you.
19. Juli 2025
The mattress is great
The mattress is great. Slept so much better on it than my old worn out one. Waking up a lot less through the night. Definitely happy with my purchase
7. Juli 2025
It arrived on time with out any problems
They aloud me to look around with out pestering me so I had time to make my decision and when I advise they gave it to me
20. Juni 2025
Purchase & delivery.
Purchase & delivery was simple & straightforward. The bed is perfect.
13. Juni 2025
Very knowledgeable sales person
Very knowledgeable sales person. Fast delivery and took away old mattress. Very comfortable new mattress
7. Juni 2025
Changed the type of mattress after…
Changed the type of mattress after advice and help from the Poole store,
The two installers could not have been more helpful, excellent service and now more comfortable sleep nights.
Dreams was the best choice
7. Juni 2025
My back pain considerably reduced
Having a back problem , on the advice of a physio, she recommended that I swap my 3year old memory foam mattress to a sprung one. The scan on the machine recommended which ones to try from a vast range. My new mattress arrived on time and was placed in the upstairs bedroom. Very pleasant and efficient staff.
31. Mai 2025
Fabulous!!!
We’ve had the bed for about 3 weeks now and it is the most comfortable one we have EVER had. We are both sleeping better than before despite having 2 new beds in the past (not from Dreams). I would recommend Dreams in Poole highly.
24. Mai 2025
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