Excellent service given by the team especially the Assistant Manager ...he was brilliant answered all our questions which gave us confidence to place the order ...Excellent work
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The man listened to what I was looking for. And my price range and didn't push me or make me feel uncomfortable. Was very relaxed and knew what I needed. Very helpful with dates for delivery.
Visited the oxford branch after being let down by a fellow bed store in the local area. We were greeted by Jeff and Michael who were lovely and informative from start to finish. They showed us everyt... Mehr ansehen
St Clair, the friendly, fun-loving customer sales person at the Oxford branch really made us want to return to the original store we'd seen what would be our chosen mattress. He was welcoming but didn... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 1 Seacourt tower retail park, OX2 0JJ, Oxford, Vereinigtes Königreich
- 01865502648
Bittet Kunden um Bewertungen
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My son bought a bed from yourselves on…
My son bought a bed from yourselves on September 5th. I left a 5 star review for the sales and helpfulness of St Clare of the Oxford depot in Botley. After a few weeks he contacted the store to enquire about a delivery date to which he was told the 5th of December!!! Come on Dreams do you really think this is acceptable? You were quick enough to take his money!! If I had known then what I know now I would probably of gone elsewhere. Don’t let the company down with a rubbish delivery time..

Antwort von Dreams - Oxford
We bought a new mattress from the…
We bought a new mattress from the Oxford Dreams store. We had first class service from the guys there. I would thoroughly recommend a visit if you are after a bed or mattress. There is plenty to choose from. My daughter had previously bought a bed, so we knew the service was good!
Dream Team…
We've received great service throughout our time visiting and purchasing from Dreams, Oxford. Nothing was too much trouble, refreshments were offered on our visit. Nothing was too much trouble even after our assessment we were given a range of mattresses to try of all price ranges. It was great to have the opportunity to defer the delivery a couple of times and when we did receive delivery of the bed the Dreams delivery team were great and nothing again was too much trouble.
Faultless Customer Service
The member of staff who helped us buy at bed at the Oxford store is a credit to Dreams. His knowledge was exceptional, he was courteous, friendly and polite. We visited late on a Friday evening about an hour before store closing, yet he greeted us fresh as a daisy and made us feel like we were the most important customers in the world. It is rare to find this level of dedication and customer service these days; I hope Dreams appreciate and reward him for his faultless customer service.
Great experience from start to finish
Helpful sales assistant, easy ordering process, delivered on time. What more could you ask
Great help to choose bed frame and mattress
Quite a lot of different choice to choose bed frames and mattress great customer service in particular Mr St. Clair
Quick and easy delivery Thanks guys
I visit the botley store with my son …
I visit the botley store with my son the sales man was very rude asked us if we needed help but just stood watching us I was like no sorry we are just looking he tutted at us and said we'll look don't touch the beds we wasn't touching the beds , his behaviour shocked me I definitely won't go into that shop again was horrible experience. We only live down the road note the shop was empty obviously isn't child friendly and staff horrible unfriendly &rude ... I wouldn't recommend it to anyone

Antwort von Dreams - Oxford
Great mattress very comfortable and I…
Great mattress very comfortable and I have a great sleep .
Brilliant service and the guys who…
Brilliant service and the guys who delivered were very professional and helpful.
Very professional services
Very professional sales services and the bed I ordered delivered on time with very efficient installation services. My daughter likes the bed very much. Thanks to Dreams Oxford
Service is of highest quality
Customer service is of a very high standard & staff cannot help enough. Goods of of highest quality & staff knowledge is excellent.
Friendly staff and excellent products
The sales agent (Robert) in the Oxford store was excellent - both friendly and professional - and we love the selection of beds and mattresses Dreams have in store and the delivery date was super quick.
Great customer service 🙂
Really pleased with our purchase
Really pleased with our purchase, and feel that we got good value for our money. The staff at Unit 1 Seacourt Tower Retail Park, Oxford were really helpful in helping choose our bed without any pressuring to make our purchase. The delivery men came when they said, were on time, courteous and friendly and had respect for our property when installing our bed.
very knowledgeable service staff
very knowledgeable service staff, good pricing, delivery on time and very happy with the product.
The team were very knowledgeable
The team were very knowledgeable. Said to try the bed that is linked up to the computer, we thought it would be a load of old rubbish. But it works!! We are very pleased and enjoying great night sleep. And wished we done it sooner. We paid a lot of money for our old mattress so glad to ditch it after 6 months!! will always use Dreams now.
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