The sales lady was attentive and keen that we found the mattress we found most comfortable. There was no Pressure to buy, just a friendly relaxed atmosphere and we were offered a nice hot drink. Pay... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Helpful staff amrit put my mum on the mattress tests selector and while we made a decision we were given a coffee.thenwe were shown a selection of beds within our budget,we picked the best for my mu... Mehr ansehen
Fantastic shop ! Steve was amazing ! He went out of his way to help me. From walking into the shop and walking out, everything was so simple and no issues. No matter how many times I went to... Mehr ansehen
Ian offered help as soon as I walked in, but wasn’t pushy. He asked what I was looking for and suggested I browse. He also offered me a hot drink while I looked. One thing that impressed me was that... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 7B St Georges Retail Park, LE1 1 SG, Leicester, Vereinigtes Königreich
- 01162164941
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good choices and team is helpful
Good choices and the team is very helpful as always.
Lady was very helpful from start to…
Lady was very helpful from start to finish to help me buy bed
Firstly it was the helpful and polite…
Firstly it was the helpful and polite sales girl Claire who came over to help my wife and myself with the different types of beds and mattresses there where and that suit us, we laid on the mattres that takes our measurements that makes it suit us. We have had it now for just over a week and to be honest it is easily the best bed and mattress we have ever had. It arrived on time and the lads who took the old one away were also polite and professional.
Helpful and friendly
The bed we purchased is fantastic, the person we spoke to when purchasing our dream was amazing, and the delivery guys that delivered our bed were very helpful and friendly. Thank you for being so helpful.
Excellent serviceGreat service and guidance re our new…
Great service and guidance re our new mattress arrived on the date supplied taken up into our bedroom by two friendly helpful delivery men. Thank you
Quick delivery
Quick delivery, team that helped me at the store in Leicester we're amazing
The whole process was brilliant from…
The whole process was brilliant from ordering to installing! The branch we ordered from kept in touch leading up to delivery. We had to wait 12 weeks for delivery but was aware from ordering stage and throughout. Would thoroughly recommend
Verwendet eventuell KI als AntworthilfeMehr lesen
The manager in the 19/8/24 name Wakas…
The manager in the 19/8/24 name Wakas was the most moody and unhelpful person in the store. It was like they didn’t want to be there or even give the customer a good experience. The sales assistant Kushsali was great and did all she could do. After spending nearly £2000 in the store I was disappointed The manager was so rude. I’d be happy to give more details if someone wants to call or email me.

Antwort von Dreams - Leicester St George
Professional and knowledgeable staff
Professional and knowledgeable staff, Sleep match is a must for those buying a new bed.
The customer service was excellent from…
The customer service was excellent from the first entering to making a purchase of a mattress. The salesman explained the benefits of the mattress that I was looking for, which helped make my decision. He wrote the details I needed to know so I knew about caring for the mattress to delivery of it.
I was sent a text advising of day and time if delivery band also a text for two hour time slot.
As a customer I was extremely satisfied with the service I received.
It was a good experience with dreams
Mattress is fantastic 😍
Mattress is fantastic 😍 our old one was 5 years old expensive was broken within first week. Got it fixed broken again.
Very happy customer thank you 😊
Delivery time schedule to long and…
Delivery time schedule to long and delivery drivers not professional using bad words not really good customer services from the delivery driver at all.

Antwort von Dreams - Leicester St George
Can't fault our bed at all
Can't fault our bed at all, when I went to buy the bed the staff were very helpful and friendly, I enjoyed testing which mattress was best for me, would definitely recommend dreams
The whole experience was fantastic from…
The whole experience was fantastic from the sales man in the shop to the delivery men . Fantastic keep up the good work all of you
Lovely bed solid construction easy to…
Lovely bed solid construction easy to put together. Love matching tables.
Excellent Service …
The service I received from the member of staff who welcomed me was fantastic. It was easy for me to find the bed that I was looking for.
Khushali her approach in being very…
Khushali’s approach was very customer centric in all aspects. Her product knowledge was excellent.
Steve’s input was very valuable to conclude the sale.
We have had the Tempur CTS ELITE for just over 2 weeks so it early days to rate the product. However so far it seems excellent.
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