Our recent visit to Dreams was very positive. Thank you to Tony for your help and expertise and a much welcome cup of coffee. We chose Dreams as they offer delivery to the room of your choice and re... Mehr ansehen
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Das sagen Bewerter
Been here twice in 3 months in Harlow and both times been helped extremely well by an older gentleman and bought 2 different mattresses . Service and cleanliness of store top marks!
Mike was great we got a mattress and bedding from dreams and he was very helpful and efficient with our purchase, great and friendly chat. Highly recommend speaking to Mike.
Tony your salesperson was great he talked us through our options then showed them to us to test the outcome was positive and we placed our order excellent service 👍🏻
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Princes Gate Retail Park, CM20 2SU, Harlow, Vereinigtes Königreich
- 01279 437300
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Very happy with our dealings with…
Very happy with our dealings with Dreams Harlow Store. The staff in the store were very friendly and helpful, with a good knowledge of the products (we were served by Joshua). The delivery team that came (Josh and Wayne) were also excellent, showing respect for our home by taking great care during the delivery, from wearing shoe covers to asking for photo frames to be taken off of the wall in the downstairs hallway so they were not knocked off during the delivery of a very heavy (superking size mattress). Great service! Would recommend.
Great advice and product knowledge in…
Great advice and product knowledge in store, not pushed into buying, good delivery time and staff
Sales staff not pushy well informed…
Sales staff not pushy well informed pleasant manor
Verwendet eventuell KI als AntworthilfeMehr lesen
The Dream company are honest …
The Dream company are honest people. They deliver their products as promised. Their products are quality 👌. I have bought two beds at different times at Dreams company.

Antwort von Dreams - Harlow
Great Experience
Went into store to look for a bed frame. Very friendly and helpful staff. Buying process was easy. They kept me up to date with all delivery information. Delivered on the day they said it would be and delivery drivers friendly and extremely helpful. Built bed with not too much difficulty. Is great.
Good experience
The staff member that served us was very helpful, polite and knowledgeable. She explained everything as we went along and with her help we purchased a new bed and mattress.
Good double bed and mattress,
Great bed really comfortable very good…
Great bed really comfortable very good customer service and very pleased with my purchase
It was great quality mattress.
Dreams were a delight to deal with
Jess at Dreams in Harlow was very…
Jess at Dreams in Harlow was very knowledgeable and Friendly. It was an easy and pleasant experience buying a bed at this branch. Her customer service is exceptional, not pushy , such a lovely Girl.
My Husband and i spent 90 minutes in store took our time deciding which mattress was suitable with no pressure from any staff in store. We used the sleep match technology and had a giggle whilst it calculated the best mattress for our needs. .The Sleepmatch process uses “3D fit technology” to analyse thousands of calculations to measure your movement and support needs. It then recommends which bed is suitable . Such a clever invention. Highly recommend this Branch .
Not their fault as in a new build they…
Not their fault as in a new build they got lost and had to direct them. But one got a little shirty about it, other guy was lovely. Sofa is great nice and comfy. Guy in shop was also lovely.
I've been looking for a new mattress…
I've been looking for a new mattress for a while. The current one is about eight years old.
I was greeted by Jess. She showed me to the bad analyser contraption. It popped out some recommendations, none of which I liked. They all felt too firm for my liking, so Jess took me around to some softer beds, and I found one that I liked.
Thanks Jess and Dreams. Roll on 7th December
Customer service
⁸From my first visit to the delivery of my mattress I was very impressed with the sales and delivery staff. I was given accurate information about delivery times and the staff were helpful and polite. I am very pleased with the service I received.
Great price prompt professional and…new mattress
Great price prompt professional and polite delivery and mattress is so comfortable have been sleeping better than I have for ages since taking delivery Salespeople very helpfully and polite
Professional and helpful staff.
Dreamy dreams
Great staff great product relaxed no pressure environment
Good all round
Very helpful staff in store. Quick delivery. Polite delivery men. Still getting used to the mattress as a lot firmer than our last one.
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