Visited DREAMS today (Wolverhampton branch) We were greeted by Amrik, and I honestly couldn’t fault him. He took the time to explain the different mattresses and suggested we try the Sleepmatch mac... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Justine provided a fantastic service today at the Metro centre Dreams store. They helped myself and my partner with purchasing a new bed frame and mattress as well as pillows and bed cover and answere... Mehr ansehen
We were looking for a new mattress and adjustable bed, particularly one suited to a painful back issue. Our experience from the staff at Dreams Hull was exemplary. They helped identify from a large... Mehr ansehen
We was greeted by a gentleman on arrival. We wasn't sure what sort of mattress we wanted so he suggested we use the dreams sleep pattern machine and then advised us on which mattress would be best. He... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Vereinigtes Königreich
- www.dreams.co.uk/help
- www.dreams.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff always helpful, warranty policy explained and my old mattress damage criteria classified to be exchanged to new unit
Caz was awesome and really patient with…
Caz was awesome and really patient with us.
Great service from Carl today in…
Great service from Carl today in Basingstoke dreams. Spent loads of time with us making sure we are making the right decision without being pushy. Thank you
Visited Team Valley Store today with…
Visited Team Valley Store today with not much of an idea of what compromises we need to make as a couple .
Jeanette Robson was exceptional in advice & helped us without no rush .
Her information was great . We have bought full bed , frame & mattress , left the store feeling good we visited today .
Came to dreams Wolverhampton
Came to dreams Wolverhampton , lovely experience
I’m very happy with my purchase
I’m very happy with my purchase. The beds arrived on time, and the delivery team was absolutely brilliant. They were polite, careful, and very understanding, making sure everything was delivered safely and with care. The beds are beautiful and the quality is excellent. Thank you so much! I would definitely recommend this company.
Great Service and Helpful Staff.
Aminah has been extremely helpful. Her knowledge and expertise were very reassuring enabling us to make the right choice on a new mattress. Staff in the Bradford store are very friendly. We are very happy with the service we have received. Highly recommended.
Easy visit to dreams Livingston today
Easy visit to dreams Livingston today. We were helped by Bill who was easy going, not pushy and listened to what we wanted. We have come away with a new mattress and two new pillows. We really liked the sleep machine too - how cool!
Leah was fabulous
Leah was fabulous! Patient, knowledgable and excellent at guiding in the right direction.
Grant was absolutely brilliant
Grant was absolutely brilliant. There is so much choice, but he helped us narrow down to the perfect Mattress. Great service and would highly recommend!
Best beds from Dreams
Went into Dreams at Erdington retail park today such a huge selection of beds and mattresses to choose from. With the expert help of Tracey we purchased a lovely new mattress. Could not fault Tracey’s customer service she was amazing, a very friendly girl.
Had a sleep match which was fun
Had a sleep match which was fun! Then found a mattress that suited us with a very exciting ottoman bed frame!!
I am happy with Ola’s service.
Great service at the Basingstoke branch
Leah at the Basingstoke branch was kind, patient and very knowledgeable about the products. She clearly understood the ask and led me through some good bargains while offering to go the extra mile to deliver some of the items to my home at no extra charge. Always great service at the Basingstoke branch. 3rd purchase and happy with Basingstoke staff service.
Great experience
Kathleen was very knowledgeable and the sale was quick and efficient. No hard sell.
The computer system was new but this did not detract from our experience.
Coffee we were offered was lovely.
Great experience in the Redditch…
Great experience in the Redditch branch! Lovely team who were more than helpful.
Had a lovely experience with Kishan
Had a lovely experience with Kishan, he was patient as I was making up my mind. Was offered some nice cold water in a hot day. 10/10 for the store, the product and the customer service ✨
Fantastic service from start to finish
Justine provided a fantastic service today at the Metro centre Dreams store. They helped myself and my partner with purchasing a new bed frame and mattress as well as pillows and bed cover and answered every question we had with clear expertise and enthusiasm. Justine was open and honest about pricing and comparisons and we felt incredibly looked after from start to finish. Thank you Justine for all your support!
Great service
This is our second mattress from Dreams. We were served by Jav and he was truly amazing. Attentive, patient, kind and not at all pushy. No hard sale. Just good service all the way through. Will come back again. We bought a Tempur in Super King Size.
We only popped in on a whim and Pam was…
We only popped in on a whim and Pam was absolutely bloody fantastic! Along with the rest of the staff who were so welcoming! We couldn’t buy on the day but we’ll definitely be back to see Pam when we’re ready!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








