From start to finish everything went according to plan .The staff in the shop were very knowledgeable about our beds and were very friendly.Delivery was carried out on time and by a good team and all... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A well run company. Good service in store. I never felt pressured to purchase, which is refreshing. Product knowledge was excellent. It was worth spending a little more than on-line options available... Mehr ansehen
Took my 95 year old grandad in on Thursday. Met by a man who wasn’t very helpful and then left us to it and went upstairs when he realised it was a possible exchange rather than a sale. A lovely lady... Mehr ansehen
We had a great experience with Dreams. On entering the store Simon, our Bed Expert made us feel welcome and at ease. He explained the Sleepmatch process well and was extremely knowledgeable in advisi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Broadcut Retail Park, PO16 8SU, Fareham, Vereinigtes Königreich
- 01329 237377
4.8
Hervorragend
282 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The sales lady was superb and sold us…
The sales lady was superb and sold us the perfect bed
21. November 2025
when reviewing to get a new Mattress…
when reviewing to get a new Mattress the staff were very helpful, polite and knowledgeable. we got what we required.
16. November 2025
REST IN PEACE, ..... NOT IN PIECES!
My new mattress has so far been worth every penny of the £1,360.00 I spent on it. I cannot remember when I have been so comfortable in a bed! And the first time I have fallen asleep so quickly, without having to first toss and turn about, trying to find the most comfortable position! Brilliant!
8. November 2025
Prompt and professional delivery
Prompt and professional delivery
Makes a change for orders to arrive at time stated well done delivery team
8. November 2025
Great matteress
Great matteress, delivered on time by friendly, polite and helpful staff
29. August 2025
Knowledgeable and experienced giving great service
Kat was en point and very helpful knowing her subject. The ‘bed’ experience was amusing but quite an eye opener as to where we required support.
The delivery was good but they seemed reluctant to take all the wrappings, which after mentioning this, the did remove this for us.
24. Oktober 2025
Great way to buy a new mattress!
From entereing the store to finalising the order, everything was handled very well and professionally.
We were carefully guided to the appropriate ranges to look at, with pros and cons (and pricing) explained at each stage.
We settled (!) on the latest upgrade of the model of mattress we had bought at the same store 8 years ago.
27. Oktober 2025
Bewertung ohne vorherige Einladung
Excellent in every way!
Excellent advisor in the store; excellent delivery drivers and mattress is very comfortable - no complaints!
16. Oktober 2025
All round service as firm as the mattress
Great service in the shop selecting which mattress and bed head to choose. Delivery date to suit us. Delivered promptly on schedule with good crew.
What else can you ask for ?
3. September 2025
Definitely the place to go for a new mattress
Loved the machine that produced a list of mattresses to try. Liked the pillows so much we bought 2.
11. Oktober 2025
Robin is a great asset to your…
Robin is a great asset to your business, he was perfect in every way, very knowledgable, so professional and spot on with his advice!
The mattress is proving perfect ( early days) but very much what we need!
Robin excels in his product knowledge and his skill and guidance were invaluable toward helping us make our investment.
We will recommend you without hesitation.
Please pass our sincere thanks and gratitude to Robin for his kindness through patience and understanding..
11. Oktober 2025
A really lovely bed
A really lovely bed. The mattress was as comfortable as expected
19. September 2025
Jennifer at Fareham Branch
We went into Fareham branch this morning and Jennifer served us. She listened carefully to our needs and was extremely knowledgeable. We purchased a mattress that suited our needs.
15. September 2025
Bewertung ohne vorherige Einladung
Helpful knowledgeable and patient store…
Helpful knowledgeable and patient store assistant. Good choice.
Delivery was convenient flexible choice and transparent charges.
13. September 2025
Helpful staff & great product range
The staff were great; knowledgeable, friendly & helpful and they helped me find a great value new mattress that suited my needs and my budget. I loved the test bed with the sensors!
The store layout is a bit confusing but with help from the staff, I found exactly what I wanted.
14. August 2025
The right mattress for support
What made it the best experience was the fact that they were able to do a fall body scan of what mattress would be best for my back and hip and ever since I received the mattress I have never slept better. And I no longer wake up with back pain.
30. Juli 2025
Delivery guys on time
Delivery guys on time, assembled bed, tidy-up when finished good all round Nice guys
26. Juli 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.