We were warmly welcomed to the store and were allowed to explore different furniture in our own time. Once we were decided what we want, the store personnel helped us to choose from the available deal... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We tried the 'Sleepmatch' bed to find our perfect mattress but when we were shown them in the store we realised they were way out of our budget. I admitted this to the sales assistant Naomi and she wa... Mehr ansehen
Buying the new mattress was easy, with a very knowledgeable salesman.It was delivered exactly on time and the delivery men were very helpful and got it onto the bed, and removed the old mattress for r... Mehr ansehen
We had wonderful customer service in this store from Craig. He was very knowledgeable and gave us great advice, allowing us time to make a choice we were very happy with. He took into mind issues my... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 5 Elgin Retail Park, IV30 6RP, Elgin, Vereinigtes Königreich
- 01343 543248
4.8
Hervorragend
164 Bewertungen
Bittet Kunden um Bewertungen
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New purchase from Dream
We were warmly welcomed to the store and were allowed to explore different furniture in our own time. Once we were decided what we want, the store personnel helped us to choose from the available deals. The customer service was exceptionally excellent and very friendly.
5. Juni 2026
First class service from start to finish
6. Juni 2026
Service from staff brilliant
Service from staff brilliant. Product knowledge of staff in shop and delivery guys great very good instructions for looking after the mattrass.
31. Mai 2026
As easy as!
Buying the new mattress was easy, with a very knowledgeable salesman.It was delivered exactly on time and the delivery men were very helpful and got it onto the bed, and removed the old mattress for recycling.
22. Mai 2026
Excellent service in Elgin Store.
Excellent service in Elgin Store.
Also excellent delivery service.
15. April 2026
Great service
Very helpful patient with is as we decided and the delivery guys were excellent
1. Mai 2026
Great in-shop experience and a great…
Great in-shop experience and a great mattress. Thank you
18. Mai 2025
Highly recommend
We tried the 'Sleepmatch' bed to find our perfect mattress but when we were shown them in the store we realised they were way out of our budget. I admitted this to the sales assistant Naomi and she was absolutely fine with that and then showed us the beds and mattresses on offer that were similar to the more expensive ones. She was great. In the end we got the perfect bed and it came in under budget. Couldn't be happier. Delivery was timely, went without a hitch and the delivery team were great.
2. April 2026
lovely boys who built the bed and it…
lovely boys who built the bed and it excelllent worth the money
24. April 2026
Delivery was very smooth
Delivery was very smooth. Delivery guys were prompt and explained the making up of the bed and answered any questions I had.
24. April 2026
Great from purchasing bed to delivered…
Great from purchasing bed to delivered and good communication
18. April 2026
Very friendly staff
Very friendly staff, incredibly knowledgeable, polite and approachable, just a very good experience all round
14. April 2026
Bewertung ohne vorherige Einladung
Dreams in Elgin
Dreams in Elgin, dealt with Naomi, she is brilliant. Understood the needs and sorted everything, just waiting on delivery now.
11. April 2026
Bewertung ohne vorherige Einladung
The staff were absolutely brilliant and…
The staff were absolutely brilliant and I have got exactly what I wanted
29. März 2026
Customer service was really good…
Customer service was really good experience. Didn’t try to make us buy most expensive mattress tried 3 bought middle priced one no problems.
7. März 2026
Overall a great experience.
Craig at Dreams, Elgin was excellent and helped us find a mattress and base that suited our needs best. The wait time was around 3 months. They expedited it by one month; unfortunately it was a day that we were at work, ended up waiting the full 3 months. The delivery team was great and took great care during moving and assembly.
15. Februar 2026
Great service , excellent staff , great quality products.
The whole experience of buying a new bed set was guided by Naomi , who is knowledgeable about the products and extreamly helpful throughout . The bed we bought is fantastic! .
8. Februar 2026
Fantastic customer service
We had wonderful customer service in this store from Craig. He was very knowledgeable and gave us great advice, allowing us time to make a choice we were very happy with. He took into mind issues my husband was having with back pain, and found us exactly the right mattress.
The staff are friendly and helpful, and the range of mattresses to view and try made our decision much easier. Would highly recommend visiting for quality advice
2. Februar 2026
Bewertung ohne vorherige Einladung
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