First rate experience in store to purchase new bed and mattress. On time delivery with excellent communications. Very efficient installation in room of our choice AND removal of old mattress. Having... Mehr ansehen
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Das sagen Bewerter
From start to finish great service. Pleasant, knowledgeable very friendly. Delivery was perfect. Well done to all staff. The mattress is superb. My back is much easier. Sleeping the best ever no mat... Mehr ansehen
Service in the store was excellent, staff friendly and courteous. Went through all our options. Delivery date made and bed delivered on time. Delivery men were fabulous, courteous. Took our old mattre... Mehr ansehen
The experience from start to was exceptional . The lady Sarah in the store in Doncaster to the two amazing men who delivered the mattress was fantastic.
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 6a Danum Retail Park, DN5 8LY, Doncaster, Vereinigtes Königreich
- 01302 390379
Bittet Kunden um Bewertungen
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The experience from start to was…
The experience from start to was exceptional . The lady Sarah in the store in Doncaster to the two amazing men who delivered the mattress was fantastic.
Friendly and efficient service
Friendly staff, good choice of beds. Quick and efficient delivery service
From start to finish great service.
From start to finish great service. Pleasant, knowledgeable very friendly. Delivery was perfect. Well done to all staff. The mattress is superb. My back is much easier. Sleeping the best ever no matter how hot it's been. Thank you. 😀😀☺️
As soon as I walked into the store in…
As soon as I walked into the store in doncaster I was welcomed with a huge hello and smile! Left me alone to browse and said she was there if I needed any assistance
Top marks to Dreams team
First rate experience in store to purchase new bed and mattress. On time delivery with excellent communications. Very efficient installation in room of our choice AND removal of old mattress.
Having used new bed for just over a week now, we are highly delighted and sleeping well.
That's value for money!
Excellent service. Would highly recommend
Service in the store was excellent, staff friendly and courteous. Went through all our options. Delivery date made and bed delivered on time. Delivery men were fabulous, courteous. Took our old mattress away. Perfect gentlemen. Very please with everything.
Good service and offered to hold onto…
Good service and offered to hold onto our order until we were ready for the delivery and install to be carried out.
Verwendet eventuell KI als AntworthilfeMehr lesen
to Hassan ar Dreamworld.
to Hassan ar Dreamworld.
thankyou for your reply to my trust pilot remarks about Dreamworld. I have now been paid the deposite but I like to know why it was 45 pounds short of the full amount I paid.
regards
Richard orton

Antwort von Dreams - Doncaster
The Tempur mattress is excellent
The showroom is very well set out, and the bed machine is excellent.
Great choice of mattresses.
The Tempur mattress cost more than we had planned to spend, but it is excellent.
Awesome team & Awesome bed!
The team at Dreams is absolutely fantastic, from the friendly and helpful staff in-store to the professional team who fitted our bed. The service throughout has been exceptional.We absolutely love the bed, it’s incredibly comfortable and offers a huge amount of storage space, which has made such a difference. The added feature of having a television built in is truly the cherry on top.Thank you all for such a brilliant experience!
The beds great
The beds great, getting good nights sleeps which is the main thing, definitely recommend Dream beds
Wonderful lady in store and the driver…
Wonderful lady in store and the driver was very friendly and helpful.
Delivered far quicker than originally told.
Beautiful bed. Easy to build.
Great experience. Highly recommend 👌
David and Haydn were fantastic—very…
David and Haydn were fantastic—very helpful throughout. The discount we received was superb, and the whole experience so far has been great. We’re still waiting for our bed to arrive, but I’m confident our sleep will be much better once it does. Highly recommended!
Given time to browse without being…
Given time to browse without being pestered then listened to on what I specifically wanted and given unbiased information and abvice.
Very impressed by the whole process
Very impressed by the whole process. Ordering was seamless. Mum took ill in the shop and they couldn't do enough for her. Delivery was communicated well with texts and emails. The delivery guys (2 x Michaels) were very professional and respected my home and they didn't rush the build of the bed and took their time and ensured everything was as it should be. Thank you Dreams at Doncaster to all concerned, excellent job.
Absolutely fantastic experience
Absolutely fantastic experience. Excellent customer service from a young guy called Haydn.who went above and beyond, friendly, knowledgeable, who deserves recognition.
This is what customer service should be like. If you want a new bed, a new mattress even a new pillow go to dreams. The name says it all. Thank you.
Excellent service from this store
Excellent service from this store. The lady was super helpful. The price was amazing compared to other bed stores . The guys who delivered were very helpful and respectful of my home I would definitely recommend ( actually al ready have )and will certainly shop here again. Thank you.
The way you reacted to being told it…
The way you reacted to being told it was the wrong address you were initially going to deliver to. You quickly rectified this and delivered correctly by changing the time of delivery We did receive it in time Thank you
Good service at store and delivery was…
Good service at store and delivery was excellent
I purchased this mattress at Doncaster…
I purchased this mattress at Doncaster store through recommendation from family members- and I wasn’t disappointed with Dave and his fantastic team, found the right mattress for me at the right price. Highly recommend.
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