The Jay K Sleep motion beds and Navy velvet frame look marvellous. Coupled with the Tempur Pro Air Plus Smartcool mattresses make this bed just divine to sleep on. We had the best night's sleep ever.... Mehr ansehen
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Das sagen Bewerter
Nina spent time with us first taking measurements on the 'test bed' and then letting us try out the various beds that matched our requirements. At the end we chose a Tempur mattress and we are pleased... Mehr ansehen
We went in knowing what we wanted told the salesman who quickly sorted it for us and gave us a nice discount too. Very polite, helpful and no hard sell. Good all round experience and we are delig... Mehr ansehen
Absolutely fantastic mattress should have got one years ago , never slept so well . Back ache , knee and shoulder issues virtually gone and only had it 2 weeks . Well worth the extra money if you thi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 4 Meteor Retail Park, DE21 4SY, Derby, Vereinigtes Königreich
- 01332 341891
4.9
Hervorragend
467 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Excellent service.
Excellent delivery & set up.
Excellent Quality bed for my elderly mother, riser recliner electric bed is fabulous.
Got a free bed liner for the mattress, which is always a bonus.
5 🌟🌟🌟🌟🌟
4. April 2025
Very helpful and knowledgeable friendly…
Very helpful and knowledgeable friendly staff who clearly know their products and also very impressed that as much as possible is recycled which is important to me as a customer. The bed is fabulous and I am indebted to Chantelle for helping me choose the correct mattress for my back.
14. September 2025
Great staff and mattress, poor quality bedframe
The staff in store were really helpful and friendly, not pushy either. The dream sleepmatch was great to find me a mattress.
The mattress i ended up buying is amazing, exactly I like tried in store. Very glad I spent a bit more for it.
However the bedframe I bought was disappointing. The metal inside the screw holes kept popping out when trying to screw into, meaning I had to bash them back in whilst screwing and one even left a buldge on the side of the frame. Feel a bit conned for the price point.
Overall, I would recommend a trip to the store and a mattress from dreams, but cannot unfortunately recommend the frames.
23. September 2025
I'm enjoying my new mattress and it's great
I'm enjoying my new mattress and it's been such a lovely experience, no hustle, smooth delivery and have a peace of mind that there's a guarantee of a good sleep.
The machine that scans you and recommends mattresses was fun and useful.
11. Oktober 2025
Beautiful
Beautiful, comfortable bed, I ever slept in!!.😍
From Dreams, good choice!!🤩
Excellent service.
Five stars.
🌟🌟🌟🌟🌟
5. Oktober 2025
My new mattress is very comfortable
My new mattress is very comfortable. I have had no problems with it. The delivery service was very prompt and as agreed took away the old mattress. Overall I am happy with the service from Dreams.
3. Oktober 2025
Kind & informative staff.
I bought a bed that gives me no more back aches or headaches. It's a great relief to wake each day in comfort. I only wish I had tried this company earlier.
3. Oktober 2025
No pushy salespersons just helpful and…
No pushy salespersons just helpful and accommodating.Considering it was my friend who was looking for a new bed and I ended up getting one says it all.
27. September 2025
Bewertung ohne vorherige Einladung
Very helpful in derby branch
Very helpful in derby branch, highly recommend. Our new mattress is perfect 🤩
27. September 2025
Helpful in the shop with a good choice…
Helpful in the shop with a good choice of beds.
Delivered on time and with good communications
So far the bed has lived up to our expectations
18. September 2025
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Lumpy mattress
After using the sleep match bed we thought we had got the perfect mattress ends up now it’s very lumpy n exchange is only up to 30 days of which we spent 4 weeks away on holiday after the delivery so next move is spend more money on a mattress topper sad but staff as helpful as can be
after a phone call from Dreams today a lovely person name of Nick problems solved n he has said we can choose another mattress as he thinks the mattress is faulty so off to the shop next week let’s hope for better luck this time thank you Dreams
1. Juni 2025
Antwort von Dreams - Derby
Good Morning
Thank you for leaving your review.
I am very sorry to hear of the issues you have with your mattress, thank you for your time on the phone just now, I'm glad we have been able to come to a resolution, and I look forward to hearing from you soon.
Kind Regards
Nick
We popped into Dreams just before…
We popped into Dreams just before closing time to order a new bed. We weren’t rushed at all, we had a cup of coffee & filled in the paperwork. Everything went very smoothly & everyone was very helpful. Our bed is so comfortable we absolutely love it!!
18. September 2025
Amazing service and got exactly what…
Amazing service and got exactly what wanted and needed , such a comfy bed , helped with my back pain
29. August 2025
Delivery was on time ,very helpful…
Delivery was on time ,very helpful delivery person,Nina at dreams Derby excellent sales lady ,purchase everything we expected.Very satisfied.
19. August 2025
Service and advice instore we're…
Service and advice instore were excellent. Delivery likewise was excellent with plenty of information and on time agreed. Delivery men were friendly, polite and helpful
11. August 2025
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