Dreams - Clydebank Bewertungen 

174
TrustScore 5 von 5

4.8

Unit 8 Clyde Retail Park, G81 2XA Clydebank, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Bought a new bed from Dreams it is really well made and I am so happy with it I now have a comfortable good nights sleep. The customer services e was great right from buying where the staff knew every... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great customer service. The item then arrived smoothly and as scheduled and my son is now having a really great sleep on his new purchase. Would highly recommend Dreams for dreaming. Thanks again a... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The assistant was very helpful,and we choose a mattress which was delivered on time by driver,he said to leave mattress for two hours before making up which I did .Husband and myself never slept all n... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This is the third time we have used Dreams Clydebank and the people in the store couldn't be more helpful. Choosing a bed is tricky and the staff know how to be helpful without interfering! The who... Mehr ansehen


Unternehmensdetails

  1. Bettenfachgeschäft
  2. Fachgeschäft für Bettwaren
  3. Schlafzimmermöbelgeschäft
  4. Matratzengeschäft

Vom Unternehmen geschrieben

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Vom Unternehmen geschrieben

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktinformationen

  • Unit 8 Clyde Retail Park, G81 2XA, Clydebank, Vereinigtes Königreich

  • 01419 528709

4.8

Hervorragend

TrustScore 5 von 5

174 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(174)

13'450 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service from beginning to end

Great service from beginning to end. From first arriving at the store to the delivery of our chosen products there is nothing negative I could say. The sales person was very helpful without being pushy and contrary to our expectations we weren’t recommended the most expensive products in the store having used the sleepmatch service. Three weeks later we are still very pleased with our choices and wouldn’t hesitate to recommend Dreams to others.

11. Januar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We were met by a lovely sales assistant…

We were met by a lovely sales assistant who took the time to explain what mattresses were available after we had our scans. We tried several to decide what was best for us. We were not pressured into choosing the1st one and given lots of time to decide what was best for both of us. Very happy with our purchases.

4. Januar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dont buy from here

Purchased top of the range mattress for 1300 odd quid 18 months ago.started to sag and buckle, causing sleepless nights,contacted dreams who sent me to their insurers ,who after 3 weeks eventually came to examine the mattress. Said that the depression and sagging was within dreams tolerance of 4cm. And has no idea why the one edge is depressed suggested that we sit on the edge of the bed .stated our claim is invalid. 4 cm
Is ridiculous
And had we known would not have Purchased from. These cowboy manufacturers.

13. September 2021
Bewertung ohne vorherige Einladung
Dreams - Clydebank-Logo

Antwort von Dreams - Clydebank

Hello Mr Manning

Thank you for your review. I fully understand why you will be disappointed with the outcome of the independent inspection, but neither we nor the manufacturer influence the metrics adopted by the inspection company. The methodologies used to measure various performance metrics are adopted across the industry.

I have asked the administrators of your service plan to send me a copy of the inspection report so I have a better grasp of the reasons that influenced the technician's decision. Once I have sight of this, I will review the outcome and contact you to see if there is any more we can do to address your concerns.

Kind regards

Peter

Bewertet mit 5 von 5 Sternen

Excel service at Clydebank store

The service at the Clydebank store was excellent. Feel very confident we got the best attention to what we needed, were not rushed or pressured to buy. Pointed out any bargains which we benefited from. Excellent service and lovely care of my elderly mum.

14. August 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service in Clydebank

1. August 2021
Bewertung ohne vorherige Einladung
Dreams - Clydebank-Logo

Antwort von Dreams - Clydebank

Good evening,

Thank you for taking the time to leave a review of our Clydebank store.

We hope you enjoyed your visit, we're happy to hear you received excellent service throughout your experience with us.

We look forward to helping you with your next Dreams purchase!

Best wishes,

Charlie from The Customer Services Team

Bewertet mit 5 von 5 Sternen

We were served by Gerry in the…

We were served by Gerry in the Clydebank branch of Dreams and he couldn’t have been more helpful, knowledgeable and friendly. The sleepmatch program in store is great and after doing this we managed to pick our perfect mattress and lovely bed frame.

26. Juli 2021
Bewertung ohne vorherige Einladung
Dreams - Clydebank-Logo

Antwort von Dreams - Clydebank

Hi Steph,

Thank you for sharing your fantastic feedback with us.

We are glad to hear that our team was able to assist you with your purchase.

We hope you buy with us again.

Best Wishes,

Charlie from The Customer Services Team

Bewertet mit 5 von 5 Sternen

I ordered a sofa bed for my mother…

I ordered a sofa bed for my mother moving to sheltered housing. The salesman in the store was helpful and knowledgeable about the products. It was no problem when I called in again to change the delivery date. I was kept informed about time for delivery and they arrived spot on. The delivery crew were loveley, friendly and helpful, one of the guys even brought another heavy package that had arrived upstairs for me a bit of above and beyond. The guys assembled the sofa and showed me again how to use it, couldn't fault the delivery service and over shoes worn on the new carpet. The sofa bed is ideal, nice and compact two seater ( Haze natural two seater), feels comfy as a bed too. Highly recommend Dreams from shop to delivery.

22. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Three bed shops.. dreams is the winner 🏆

We went to three bed shops, Archers, Benson's and Dreams. Archers stock looked like cheap quality, Benson's was too hot inside the shop which made me fell ill, and even though the sales assistant knew his information, he gave us too much information in a short period of time and stayed with us the whole time. Dreams greeted us and let us browse until we called them over to us. She gave us information when we asked and kept leaving us to it rather than following us around the store. We went in for a bed and mattress and left with the additional add ons of mattress protector, duvet and new pillows. We are not one for spending a lot of money but the pillows Stevie recommend ! OMG! The colder pillows are amazing! And I cannot believe how quick the delivery period is!

17. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Dreams: Clydebank Store

Myself and my partner were highly satisfied with our visit to the Clydebank store and with Stevie, who provided excellent support and advice when we were looking to replace our mattress. Stevie spoke to us about the sleepmatic machine, which allowed us to specify the type of mattress that would be best for us. After deciding on the mattress, we were given a quick delivery schedule and also the option to uplift the old mattress, all at a reasonable price. Wouldn't hesitate to recommend to family and friends in the future.

10. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very happy with the help and guidance…

Very happy with the help and guidance in store. Nathan was brilliant. The quality and choice of beds and mattresses was excellent and with Nathan's help and advice I was very happy to make my purchase. Looking forward to my new beds and mattresses arriving soon.

2. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The experience of choosing a mattress…

The experience of choosing a mattress was simple and the customer advisor was very helpful and friendly. Our mattress was delivered within 5 days and we were kept informed of when our delivery was due to arrive. I would highly recommend!

13. April 2021
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr