Staff were absolutely amazing, so helpful, we having been using this store for over 10 years now. Loved the mattress testing machine. Delivery & assembly was quick and efficient. We visited oth... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very helpful helping me find a new bed that was suitable for my needs . Bed arrived on tine delivery men were professional and friendly done a great job taking my old bed away and put together my new... Mehr ansehen
We were served by the store manager and she was fantastic. We used the bed simulator thing and then tried about 5 different mattresses and for each one the store manager gave us the context of what t... Mehr ansehen
Lynn was an absolute star! We found our perfect mattress with such ease all because of Lynn's knowledge and patience! We've never felt so welcome and there was no pressure to purchase anything, we... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 1e Riverside Retail Park, CM1 1AN, Chelmsford, Vereinigtes Königreich
- 01245 252009
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The staff at the Chelmsford branch were…
The staff at the Chelmsford branch were brilliant very helpful and considerate.
12/10 Customer awareness and service
Excellent no pressure service that determines your exact needs
New bed
Michelle the sales person was very knowledgeable about all the beds and mattresses and extremely helpful
The delivery was on time and the delivery men polite and friendly
Sales person very good and Delivery…
Sales person very good and Delivery team were prompt and professional
Great team
Great team. Ian was exceptional in his knowledge and customer experience
Aaron down to earth support breaking down the complexity of the products that were available
Lauren thank you for walking us through the results and showcasing what’s available
Hard to make the right decision with so many mattresses out there, the honesty, support and amazing customer service was beyond expectations- rather enjoyed it thank you team! Your were great
Comfy mattress
Maria in store was helpful, delivery was on time and easy and my mattress is comfortable.
Excellent sales staff & delivery team
Excellent sales staff who helped us choose the right mattress and bed, to the brilliant delivery team who built the bed for us.
Very pleased with the result.
The Sales staff in the showroom and the…
The Sales staff in the showroom and the delivery guys were all brilliant. No pushy sales just sound advice and professional, efficient and careful delivery team means I’ve rated them very highly
Excellent service the lady in the shop…
Excellent service the lady in the shop was brilliant and the delivery drivers we brilliant aswell and the mattress is perfect
Highly recommend Chelmsford Dreams
Cathy in the Chelmsford store was brilliant! Helpful, friendly and welcoming. It took us a while to decide which matress we wanted, but she was great throughout. Would highly recommend this store.
The service was very good
The service was very good. The sales person took me through the search for a good bed and was very professional
Cathy at Dreams Chelmsford went above…
Cathy at Dreams Chelmsford went above and beyond to find us the right mattress
Lynn - Chelmsford
Lynn was an absolute star!
We found our perfect mattress with such ease all because of Lynn's knowledge and patience! We've never felt so welcome and there was no pressure to purchase anything, we were given all of our options and given as much time as we needed to decide.
Amazing service!
Superb product and excellent delivery…
Superb product and excellent delivery service. Good communication, friendly and professional
New mattress
The sleep match was really good and we tried a few mattresses before we settled on one, Maria was really helpful showing us around and showing us different pillows. Mattress is sooooo much better than our 6 month old simba, alot more support .
Tempur matress
The friendliness of the staff especially roam was fantastic and they are very knowledgeable on the products they sell so thank you dreams
The computer fitting for our mattress
The computer fitting for our mattress. Plus your staff are excellent.
I went to Riverside Retail Park in…
I went to Riverside Retail Park in Chelmsford for a new mattress. The young man who served me was called Roam. He was extremely courteous, helpful and knowledgeable about the product. He was friendly and had a good sense of humour. I would definitely use this store again
Great service
Roam gave us amazing service in the Chelmsford branch with lots of experience and knowledge about the products sold in store. In fact for, a retail store, all staff soon her happy to be at work which rubbed off on the store atmosphere in Chelmsford 
Excellent and courtious service.
Purchased two devan bases and two mattresses. We were served by a very polite and extremely helpful young lad named Rowan.
The shop gave us a great deal and covered all our expections without any fuss including matching deal offered by other stores.
No pressure selling either .Well done.keep it up.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







