very good experience from start to finish. just furnished our house and Dreams Charlton was the only store (out of 5 different shops) that delivered the item (mattress) in the correct timeframe! in st... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Brilliant experience from start to finish, sales reps were great in store. I chose a mattress after doing an assessment on the bed-machine, was offered hot chocolate in store. Bought my bed, and it c... Mehr ansehen
Absolutely great experience delivery on time built in less than half hour with tv fitted aswell no mess all boxes taken with them and shown how to use bed and tv. Best purchase ever nonore night pain... Mehr ansehen
Great instore experience at the Charlton store - sales person knowledgeable and attentive. Bed delivered within scheduled timeframe and quickly assembled by the deliver crew. So far so good enjoying... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Stone Lake Retail Park, SE7 8LU, Charlton, Vereinigtes Königreich
- 02083 050280
4.8
Hervorragend
212 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
great experience
very good experience from start to finish. just furnished our house and Dreams Charlton was the only store (out of 5 different shops) that delivered the item (mattress) in the correct timeframe! in store team helpful and friendly. highly recommend!
5. Juni 2026
very efficient delivery service and…
very efficient delivery service and pleasant drivers Dan
30. Mai 2026
Dreams best beds
Got the perfect sofa bed for myself, sturdy, looks great and comfortable for my daily naps. Thanks!
29. Mai 2026
I was given update until my delivery
I was given update until my delivery. The team that delivered my mattress was great. My mattress is OK so far.
22. Mai 2026
Very professional great attitude and…
Very professional great attitude and customer caring
15. Mai 2026
Great experience this mattress is…
Great experience this mattress is really dreamy because it’s so gooooood! This mattress is the best of all I had all my life! Thank you so much gus for designing this comfortable mattress! Very relaxing mattress
8. Mai 2026
We have been a long time getting our…
We have been a long time getting our new bed. Previous one well past its sell by date. Really is nice to have our new bed. Dreams staff and delivery brilliant.
2. Mai 2026
From entering the shop to purchase my…
From entering the shop to purchase my chosen bed to its delivery/installation and even the comfort I have been enjoying from the first day I started sleeping on the bed is second to none experience.
1. Mai 2026
Great Service! Happy customer 😊
Quick, easy and polite. Our king size bed and mattress was removed and a double bed and mattress brought up and in place quickly and all wrappings removed without any problems. The delivery men worked quickly taking care not to scrape the walls and were polite. Great service 👏
20. Februar 2026
Excellent customer service.
The staff are very helpful and support you with your choice of bed. The staff do not pressure you to buy what you don't want, staff also show their products there online to yo.
15. April 2026
We had a great experience in the…
We had a great experience in the Charlton store with help from Charmy to get the best mattress for our sleeping positions. The sleep master is a very good tool for helping to get the right sort of mattress. We had our delivery within one week and we are very pleased with our purchase and getting much better nights sleep.
11. April 2026
Good Service
Staff was friendly and helpful when selecting the mattress to suit me.
Went three times and service is always been the same, very good.
12. April 2026
Greatest customer service ever
The customer service agent was excellent par none. The whole experience was amazing. The agent was very knowledgeable, helpful patient and kind.
5. April 2026
Staff in shop took time to sort out our…
Staff in shop took time to sort out our needs very comfortable bed great delivery and insulation by your staff on time could not have done more
6. April 2026
I’m very happy with my purchase
I’m very happy with my purchase, but even more impressed with the wonderful service Grace gave us today. She is truly a gem to this company.
29. März 2026
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.