We came into the Portsmouth store looking for a new mattress for our new home. Shannon advised us and took us through a sleep match assessment and discussed suitable mattresses for myself and my partn... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Emma was very kind, welcoming, and helpful. However, we did feel like there were a lot of staff members just sort of sitting around watching / chatting? I'm sure it's just because it was a slow aftern... Mehr ansehen
Went to store in Knaresborough retail park to check that mattress was looking to buy was suitable. Salesman was quick to show me product and allowed me to test it out This then made me to decide to... Mehr ansehen
As we entered the store, the staff were very welcoming, offering support and an ear to bend to help with us to find our future bed. We were shown the Bed Match which gave us an array of beds to choo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Vereinigtes Königreich
- www.dreams.co.uk/help
- www.dreams.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good service.
Sanaullah was excellent Help he helped…
Sanaullah was excellent Help he helped me select the mattress that suits me.
Excellent Staff.
Quite a few customers when we arrived, the staff were very busy and I think they were one down.
They offered us a seat, asked if we would like some water or even a brew.
I went on the bed machine and was a bit dizzy when I got up, Dale was very patient and really nice.
They couldn’t have been nicer.
New Mattress...I was treated like royalty trying out…
I was treated like royalty trying out beds that was suitable to me
This is my 3rd flaxby mattress so I knew really what i was looking for.
Shaun was very nice and so helpful
Had a nice cold drink of water
He knows his job is a asset to your company a big thanks for all your help shaun.
This who served us was patient
The person who served us was patient, we r elderly and he made sure that we understood everything and didn’t rush us. We couldn’t have asked for better service. Hope the delivery is as good and the assembly of the bed goes smoothly.
I had great service as I was looked…
I had great service as I was looked after very well and everything was explained to me
Hanna was very helpful with the…
Hanna was very helpful with the purchase, showing all options. An easy way to shop ,grateful for that.
Jennifer was the sales person dealing…
Jennifer was the sales person dealing with our purchase and she was amazing, and so helpful and can't praise her enough. We were given tea and coffee.
Went in looking for a particular bed…
Went in looking for a particular bed which we found out was in the sale bonus! However, we were told that it was last one and at that time they weren't able to sell it to us due to a system issue. Lucy took out phone number and promised to call us when we could buy it which she held true to. We went in to purchase it and there was an even bigger discount on it WOW! Lucy at the Peterborough store was brilliant and would definitely recommend 10/10
We went into Dreams to look at mattresses
We went into Dreams to look at mattresses. The young woman who came over to ask if we needed help was extremely helpful. So much so we ended up buying bed frame and mattress. There was no hard sell involved just friendly helpful customer service. Well done and thank you.
Lisa and Ben were excellent at the…
Lisa and Ben were excellent at the Reigate branch. Lisa was very patient with us and showed us all options available. Ben was incredibly helpful with our 2 children whilst Lisa was helping us.
Very good and professional service!
Dream a big Dream with Dreams
I came to Dreams looking for a mattress. I was helped very well by an assistant who was very knowledgeable about the product. I settled for a mattress and was passed on to another assistant who dealt with the purchase that included an 8 year protective deal and a lovely pillow.
Essentially, both were a credit to Dreams and I will have no difficulty in recommending Dreams as a first stop to purchasing anything to do with beds.
I look forward to the mattress delivery on the 4th Sept.
Many thanks to all.
Met at door and given good guidance…
Met at door and given good guidance about choosing the best mattress for us.
The staff were very helpful
The staff were very helpful, especially Steph who helped us to make our decision on a new mattress using the bed assessment technology and her extensive experience and knowledge
Welcoming and helpful staff
Welcoming and helpful staff. Hopefully the results from the sleep/ mattress selector will deliver the mattress which is best suited to myself and my wife.
Helpful staff
It was quick, we got some money off and got free pillows thrown in by the helpful staff member (whose name I sadly forgot)
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
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