After years of never really getting that proper comfy mattress we spent some time weighing up comfort against cost and with help and location of our local Dreams store in Aberdeen we finally found a c... Mehr ansehen
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Das sagen Bewerter
I bought a new mattress November 24, but was extra firm thought it would soften over time. For last 10 months had excruciating lower back pain. Went to dreams, used the sleep finder machine, recom... Mehr ansehen
Very positive experience. Bought bed in Aberdeen Kittybrewster where have been nicely served by Ewen. He helped us to find proper mattress to our needs and to the budget. Also received great servic... Mehr ansehen
The dreams store in Kittybrewster was well laid out, the staff are very helpful, explained how the store was laid out and what to look for on the signage. Gave us time to walk round and where availabl... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 6a Kittybrewster Retail Park, AB24 3LJ, Aberdeen, Vereinigtes Königreich
- 01224016202
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Staff were lovely and helpful .There…
Staff were lovely and helpful .There was no rush they left us to look round in our own time until we had made our choice and then stepped in to help .
Helpful store and delivery staff
Mattress is great very comfortable…
Mattress is great very comfortable should have bought one ages ago
From start to finish excellent service
From start to finish excellent service. Great knowledge from Morag at the Aberdeen Branch. The delivery guys were brilliant too.
Great help on our purchase
A Very Positive Experience
The assistant was very helpful giving all the information from how the computerised bed worked to giving us the mattresses that were suitable for us - also suggested pillows again gave us ones she thought were suitable.
The product we wanted arrived in 6 days…
The product we wanted arrived in 6 days ,as promised , delivered at the time they said , to our front door by cheery and helpful chaps .
Also , it was already assembled , which was a bonus!
And it was exactly what we’d been looking for , not always the case nowadays .
All remarkably smooth and easy. Thank you .
Excellent staff in Shop and when my New…
Excellent staff in Shop and when my New Bed arrived The delivery men did a Excellent job putting my new bed together
From the “non-pushy” advice given in the showroom to the efficient delivery and pleasant receptionist on the phone the DREAM experience was faultless and we would recommend and return in the future.
From the advice given in the showroom
Wonderful sales lady from Aberdeen store.
Wonderful sales lady, Glasgow accent. We knew exactly what we wanted, and budget. She showed us options within our criteria.
We went and looked at another store. We were in/out in 5 mins. The kids working there were more interested in yapping to each other.
Back we went to dreams. The atmosphere in the store was warm and welcoming, without being in your face. Knowledge of the products were second to none.
In all honesty we probably could have bought a cheaper mattress online. We bought because of your wonderful sales lady. She talked us through every step, recommended extra products. And was enthusiastic about the positive 100 day return.
We had instructions about delivery. Which the delivery drivers followed to a tee. They were super quick and efficient. Lovely lads.
I’ve been telling everyone about the positive smooth experience we have had.
Very good service and products
We had a great experience in the Dreams store at Kittybrewster in Aberdeen where we found a great new mattress and pillows which will be delivered in 5 days. There was money off, a free duvet and 2 pillows and interest free credit.
Really good experience
Really good experience, would definitely use again. Great fast delivery.
Very friendly assistance making it easy…
Very friendly assistance making it easy for us to select the best product with no pressure into taking the decision until we were ready.
Good service from start to finish
Good service from start to finish. Helpful sales staff. Bought two mattresses delivered on time. Delivery guys helpful friendly mindful of my property . Mattress ideal had a good nights sleep from day one. No issues at all
Amazing service!
We (Husband & myself) needed a new bed for my Mums spare room so that we could comfortably stay nights with her. She is 89 and lives alone, but the gentlemen who delivered our order made her instantly feel at ease! They treated her house with respect, built the bed, put the mattress on and took away all the wrapping. She called after they left and said she wished more delivery people were like that. She'd actually had a great laugh with the men and it was so nice to hear her praising your staff! Thank you for treating my Mum so well. Thats our 2nd King-size bed purchase from Dreams, and I hope it won't be our last. The staff in the actual shop are so lovely too. They take their time to make sure you get the best deal and product you need. I'd highly recommend the shop and delivery staff.
The Dreams Team in Aberdeen truly went…
The Dreams Team in Aberdeen truly went above and beyond for us. From the moment we walked in, every member of staff showed exceptional professionalism, patience, and genuine care. They took the time to understand our needs, guided us through every option with clarity, and made sure we felt supported at every stage of the process.
What stood out most was their willingness to go the extra mile—nothing was ever too much trouble. They checked in with us regularly, offered thoughtful recommendations, and ensured that every detail was handled smoothly and confidently. Their warmth, expertise, and dedication transformed what could have been a stressful experience into an enjoyable and reassuring one.
We left not only delighted with our purchase, but deeply impressed by the outstanding service we received. The Aberdeen team are a credit to Dreams, and we are sincerely grateful for their exceptional support.
We've been able to sleep a lot better…
We've been able to sleep a lot better since we got our mattress delivered!
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