I had an excellent experience with Doris CCTV. I was facing a technical issue with my laptop and browser while setting up my CCTV system. The support engineer, Nish Patel, connected quickly using Any... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Each time Ive rang Doris whoever ive spoken to is so polite and helpful. Everything is explained in detail and very clearly. Every question asked is answered in detailed guidance making choosing the... Mehr ansehen
Paul has been very supportive setting us up on the system and advising on stock levels and delivery times and checking in whenever I've forgotten something or just making sure everything is going ok.... Mehr ansehen
If you need technical help then it's available at the end of the phone line. If you cannot sort things out yourself, the technical operative can take control of your security system via your PC with a... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 2016 and headquartered in London, Doris CCTV is a trusted leader in the UK security industry. With nearly a decade of experience, we supply a wide range of professional CCTV, intercom, and alarm systems to installers, resellers, and end-users across the country. As a Tier 1 distributor for Uniview and Dnake Intercom, and a key supplier of Texecom, Pyronix, and CCTV Accessories products, we pride ourselves on offering high quality, NDAA compliant solutions that meet the needs of modern security applications. We currently stock over 2,500 products and offer expert training through our dedicated facility to help installers stay ahead in a fast changing market. Our recent expansion includes a new branch in Birmingham, reinforcing our commitment to nationwide service and support. At Doris CCTV, we don’t just sell security products we build long term relationships with our partners, providing technical support, fast delivery, and competitive pricing to help their businesses grow.
Kontaktinformationen
Unit 2 Space Business Centre, Abbey Road, , NW10 7SU, London, Vereinigtes Königreich
- 020 8051 7940
- trade@doriscctv.co.uk
- www.doriscctv.co.uk
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Excellent Support and Service
Rob and Nish are very helpful with advice, orders, and technical support, and are always accommodating.
Doris CCTV are great to deal with
Doris CCTV are great to deal with, great product range and quick delivery. Special mention to Rob, he’s always able to sort things out on short notice and has saved me on more than one occasion!
I truly appreciate the outstanding…
I truly appreciate the outstanding service and technical support provided by your team. The level of professionalism and responsiveness was excellent. I would especially like to thank Nish and Rob for their exceptional assistance and dedication.
Such a nice CCTV supplier with great…
Such a nice CCTV supplier with great customer service and nice staff
As usual a very professional and rapid…
As usual a very professional and rapid solution to the problem from Nish and all the support team Thanks
The best around
The best for cctv and customer service
⸻Positive Experience
⸻
I had a great experience working with [doriscctv team tech support Nish] for setting up my CCTV camera system today. They were extremely knowledgeable, punctual, and efficient. Everything was installed neatly and works perfectly. They took the time to explain how the system works and ensured I was comfortable with using it. Highly recommended for anyone looking for reliable and professional CCTV installation services. Thank you for a job well done!
The aftercare was really good and after…
The aftercare was really good and after nearly 1 hour 30 mins they found the issues and got it resolved.
Consistently Excellent Service – Highly Recommend!
I’ve used Doris CCTV several times now and they’ve never let me down. Their customer service is fantastic always contactable, responsive, and genuinely helpful. Orders are processed promptly, and the after-sales support is top-notch. It’s rare to find a company that delivers both great products and reliable follow-up care. Highly recommended for anyone looking for quality CCTV solutions and professional service.
Thank you guy's for the service and the…
Thank you guy's for the service and the time I am happy with the service that Nish has been doing for me
Beware Of Fake WAGO Connectors
Ordered 40 listed and advertised WAGO Connectors. Received cheap copies as not one of them had a WAGO logo on them! Had to return at my own expense with no apology. Disgraceful selling fake items that I have had to return at my expense!
Go Elsewhere At Your Own Risk
Doris CCTV
I recently purchased a DVR security camera kit from Doris CCTV, and feel it’s a case of credit where credit is due.
These guys are competitive on pricing along with quality products, some times I think we all focus on price but if cctv is what you are looking for believe me there are so many factors and adjustments that come into play to set it up to your premises to avoid false alarms, set up with your phones etc and this is where their back up stands out from crowd or where your headache starts when you go elsewhere.
I learnt the hard way due to limited knowledge something as simple as changing a router threw out my system. I called the guys at Doris and this is where they really stand out nothing that was too much trouble they were pleasant, knowledgeable, and answer the phone and at a time when you would be in trouble trying to resolve things yourself with little idea of what you are doing they were there for me. Whether you are a retail customer or installer I genuinely wouldn’t look anywhere else
A special thanks to Nish & Fernando they take customer service to the next level
Brilliant after sales service
I had a problem because I am not the best with computers so made a phone call and the service that I received was brilliant. The gentleman that I spoke to was polite and made me feel that he had plenty of time to sort my problem out. Would recommend this business 100%.
Doris CCTV- Simply the best
Excellent pre and post sales service.
Technical support was excellent and thorough. Engineer configured my system fully including remote access REMOTELY. He was very patient indeed.
I have used Doris CCTV for over 4 years and would use them again. Their prices are very competitive.
I would highly recommend Doris CCTV.
They are simply the best.
Great Customer Service
Had an issue with one of my cameras (user generated issue) and received superb customer service from Warren Bryan from start to resolution.
Brilliant 5*
Great shop for all cctv installers
Fantastic service quick and prompt…
Fantastic service quick and prompt delivery always on hand with any queries you may have I would not use anyone else for my company
Superb always helping great prices …
Superb always helping great prices and no hassle
I've Just been on the phone to Tec at…
I've Just been on the phone to Tec at Doris cctv I spoken to a guy called Peter
who was very helpful and sorted everything out for me a a few min's with out rushing me
I would like to say thank you Peter
Ordered an 8 channel cctv system.
Ordered an 8 channel cctv system.
The massive box it all arrived in was a tad overkill, not packaged very well ether. Apart from some plastic air bags, some bits of old plastic hard drive trays and other disused items, they obviously didn't want to fill their own rubbish bins, lol. Nonetheless nearly everything was there apart from one incorrect item. I phoned to bring the matter to their attention and was told that the item in question would be sent out, next day delivery. Nearly a week after and several phone calls later was still waiting.
In this covid existence I realise that not everything happens straight away but after four or five phone calls to them, I expected better.
Eventually after 5 phone calls, one per day, the item, being a delicate power supply, was sent completely unprotected in a plastic bag, it looked like something you would throw in the bin, Micky Mouse or what. Whoever does their packing needs re-educating.
Their saving grace is that their Tech back-up was very helpful. I researched the inernet about why the Google App store will not download the Hikvision app. It appears that Hikvision is being treated the same as Huawei so you need to download the App straight from Hikvision-End user. After downloading the App I had trouble with the verification code and phoned Doris Tech Dept who came to my rescue. The code is 123456, Simple as that.The Tech department saved the day otherwise only 3 stars.
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