We visited the cafe yesterday and what a disappointing experience. After we ordered our food we were handed a receipt so we could pay at the till. We queued for tea/coffee and had to li... Mehr ansehen
Standort
Standort wechselnDrip Road, Craigforth, FK9 4UF Stirling, GB
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Das sagen Bewerter
Stirling Dobbies is a feast for the senses just now. Very festive. Great variety of gifts. Staff are always welcome and helpful. The concession shops inside are good. I enjoy the restaurant with its... Mehr ansehen
My wife and I popped into the cafe today for coffee and cake. They ask £4.50 for a slice of cake yet half of the tables were dirty and hadn't been cleared (even though it wasn't busy), the carpet /lam... Mehr ansehen
Looking for a new lawnmower,the one we liked didn't show a price,assistant went to find out,the one on show was the last one left and he negotiated a discount with his boss for, and carried it up to... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Kontaktinformationen
Drip Road, Craigforth, FK9 4UF, Stirling, Vereinigtes Königreich
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Das haben sich andere Leute angesehen
A good day out for all ages.
Have used Dobbies for all my garden plants for years,great growing results,plus love your Americano coffee,a great day out,something for everybody,clothes,toys,fish to buy for aquariums,dog items,plus fresh produce,would recommend.
Staff always very helpful and friendly.
First class service as always
First class service as always. Staff very welcoming and helpful.
Despite it being a very busy afternoon…
Despite it being a very busy afternoon I felt I was able to move around and take my time making my choices. The girl on the check-out was very helpful and pleasant despite no doubt having been on her feet for quite some time and kept very busy.
Purchased the plants we were looking…
Purchased the plants we were looking for. Good selection
Restaurant under staffed
Restaurant under staffed, only one person at hot drinks counter so 30 minute wait, hot food was cold by the time I got served. Ran out of tea pots, was given a tea bag and a mug.
Visit to Dobbies
Purpose was to use discount before end of validity. Lots of plants but lack of assistance/information. Prices still a bit high but helped by discount. Might be attracted by further offers and availability of assistance.
Have just been to Dobbies in Stirling…
Have just been to Dobbies in Stirling branch and was disappointed in the selection of spring plants available. The plants available were in good condition but the selection was poor compared to past spring selections
More staff required in restaurant
Garden Centre was very good, restaurant staff could not cope, all empty tables had the last customers remains on them customers had to clear the tables there self, this is not unusual at the Stirling branch the staff ate working there butt's off.
Plant I wanted looked a bit bedraggled…
Plant I wanted looked a bit bedraggled - on trolley, not on display, so they may have been there for a while
Normally get dog food at another…
Normally get dog food at another leading retailer (when in stock) as supplies have been erratic of foods for my dog who has sensitive digestive system.
It was amazing to walk in, stock up,(at promotional prices) and sail through checkouts. So easy fuss free and efficient. We'll done guys.
Bill clarification
my visit was satisfactory in that i purchased what I intended to. My issue is with the way you present the bill to customers. As a Dobbies card holder I am still unclear whether I got my 10% discount on the plants I bought and then a further 20% with my voucher. I would recommend you clarify your bill presentation so that it is obvious what the discounts are.
Always enjoyable in the restaurant
Always enjoyable in the restaurant. Great quality plants and plenty of parking
Dobbies Plus card
I tried to use my Dobbies Plus card, when the till did not accept it I was informed by the teller that I needed to prove that I had paid my annual subscription and then the problem could be resolved. I retreated to my car and checked on my bank app, my subscription was up to date, I showed the teller the proof of payment, her response was that discount could not be made as she and another member of staff didn’t know how to resolve the problem. I was told I would be contacted by a lady called Dorothy to resolve the issue. Two days later Dorothy phoned me and informed me she had contacted the computer department for a solution. I have not heard from anybody since. Very poor.

Antwort von Dobbies Garden Centres - Stirling
I couldn't complain about the garden…
I couldn't complain about the garden centre element, there's a great selection at a variety of affordability levels and great quality plants. However, there's almost always a queue at the cafe and most recently the (one) lady serving on the till was quiet rude when she'd rung through my coffee and a scone only for my friend to offer to pay for my scone and for my to use my Dobbie card free coffee. Apparently she had to cancel and start again but couldn't hide her displeasure. This is not the first time I've received rude service and it won't stop me from going back but is an area of weakness at an otherwise enjoyable place to visit.
Dobbies Stirling
I really like going to Dobbies in Stirling. The staff there are so friendly and helpful. If I need advice or information on the plants they are always willing to give advice with their excellent knowledge of the array of plants they supply. The restaurant is lovely too. I enjoy having a latte and sitting outside. Thanks to all the staff at Dobbies Stirling👍
Great place & staff are really helpful.
Treated like part of the family at Stirling!
Have to say your Stirling store staff are absolutely wonderful couldn’t be more welcoming and helpful! Iv been at other Dobbies but Stirling is by far the best feeling for felling relaxed and looked after.
Always friendly staff in Dobbies
Always friendly staff in Dobbies. Excellent selection of plants. Good to have just a coffee and cake or a meal.
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