Dobbies Garden Centres - Preston Bewertungen 369

TrustScore 3 von 5

3.2

Blackpool Road, Clifton, PR4 0XL Nr Preston, Lancashire, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The shop was great, the chap at the till was really good. He was knowledgeable, dealt with my query, nothing was too much trouble, and he dealt with everything speedily. I think his name was Frasier... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Was pleasantly surprised to see that the store had a good selection of Xmas decorations to rival a nearby competitor. The store was bright and welcoming. We had coffee and a nice cake but the cafe are... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Visited Dobies near Preston today for the first time. Appalled at state of plants, most suffered from lack of watering, Because pots were dry, many had blown over, but passing staff just ignored as... Mehr ansehen

Bewertet mit 2 von 5 Sternen

This morning coffee served in cold cups, promised scones freshly baked but the ones we had been frozen. Unable to get a Toastie before 11.30 am, Costa serve them from 7am. Go in find a table, and t... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Gartencenter

Vom Unternehmen geschrieben

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Kontaktinformationen

  • Blackpool Road, Clifton, PR4 0XL, Nr Preston, Lancashire, Vereinigtes Königreich

3.2

Akzeptabel

TrustScore 3 von 5

369 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

A change of venue!

Although we usually go to the Southport branch we decided to have a slightly longer trip out to Preston for a change. We had an enjoyable lunch once we had got the hang of the new ordering arrangements!
In the afternoon my wife bought a few greeting cards and a plant for the garden.
An enjoyable visit

6. September 2022
Dobbies Garden Centres - Preston-Logo

Antwort von Dobbies Garden Centres - Preston

Hi, thank you for your review. I am so glad you enjoyed your shopping experience at a different store compared to your local store. We look forward to seeing you again soon. Thanks – Lucy

Bewertet mit 3 von 5 Sternen

Customers for 6 years

We have been customers of Dobbies, Preston for 6 years. The staff are good & the main shop OK but the restaurant has become tired & neglected. The kitchen closes COMPLETELY at 3:00pm, despite the menus being left on the tables, and the outside seating area has been taken over by dandelions which you can see through the dirty windows.

7. September 2022
Bewertet mit 2 von 5 Sternen

Went for Thomson & Morgan seeds but you…

Went for Thomson & Morgan seeds but you had a very limited selection compared to T&M's catalogue.

27. August 2022
Dobbies Garden Centres - Preston-Logo

Antwort von Dobbies Garden Centres - Preston

Hi, Thank you for your review. I am sorry to hear that you were not able to find what you wanted on your recent visit. I have forwarded your feedback to the store management team to bring this to their attention. Best wishes, Karen

Bewertet mit 2 von 5 Sternen

Cafe going down hill

Cafe going down hill. Long waits for drinks. No hot food

21. August 2022
Dobbies Garden Centres - Preston-Logo

Antwort von Dobbies Garden Centres - Preston

Hi, Thank you for leaving your review. I am sorry to hear that you was not happy on your recent visit to our restaurant. I have forwarded your feedback onto the restaurant management team to highlight this issue to them to allow them to make any changes necessary for the future. Best wishes, Karen

Bewertet mit 2 von 5 Sternen

Poor

Poor. Over charged on unmarked plant by £15 in one store as later saw same plant in Preston store much cheaper but manager would not refund even with original receipt.
Also staff don’t seem to care about customers, very unhelpful

23. August 2022
Dobbies Garden Centres - Preston-Logo

Antwort von Dobbies Garden Centres - Preston

Hi, Thank you for your review. I am sorry to hear about the problem that you have encountered for the price on a plant. I have passed your points raised to the store management team for this issue to be looked into. Best wishes, Karen

Bewertet mit 3 von 5 Sternen

Restaurant untidy with dirty tables

Due to unforeseen circumstances, the restaurant was only serving drinks, cakes and scones. Therefore the restaurant was very quiet but we only wanted a coffee anyway. Even though the restaurant was quiet there were still quite a few tables that had not been cleared. When the tables are cleared they are not cleaned. The crumbs are just brushed into the floor. The sticky menus are just untidily strewn on the tables. There should be some sort of stand so that the menus can be tidily kept in one place. The restaurant staff are very nice although the woman who clears the tables looks a bit dozy. The coffee is very nice otherwise we would not go there.

23. August 2022
Bewertet mit 5 von 5 Sternen

Dobbies staff are always patient

Dobbies staff are always patient and ready to help.
Lovely plants and great service.

19. August 2022
Dobbies Garden Centres - Preston-Logo

Antwort von Dobbies Garden Centres - Preston

Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We look forward to seeing you again soon. Thanks - Rachel

Bewertet mit 5 von 5 Sternen

Great quality and great prices

Great quality and great prices. Love the café too. Very happy

18. August 2022
Dobbies Garden Centres - Preston-Logo

Antwort von Dobbies Garden Centres - Preston

Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We look forward to seeing you again soon. Thanks - Rachel

Bewertet mit 3 von 5 Sternen

Always a problem with the cafe

We have a dobbies clubcard so we visit to get our free coffees at least once a month and usually have a meal as well. However the past few times have been a big disappointment. The cafe was shut for food due to staff shortages. the cafe had no hot meals the next time due to unforseen cirumstances. It does seem to happen a lot, even when it is open they change the system a lot e.g. queque for food, then queque for drinks, then queque for payment. The next time, just order everything at the till, which ensured a long wait to order. Even when the food is on and comes out it is not always as it should be, for instance we order the steak pie and chips and the gravy was like water, we told the waitress and she took it away and brought some more 5 minutes later......it was exactly the same! We ordered crocque monsieur, which literally had a scraping of sauce on top, it really was not good enough for the prices you charge.

17. August 2022
Bewertet mit 3 von 5 Sternen

The dining experience

Glad to see the lighting in the restaurant has improved considerably.However our dining experience was spoilt by intrusive loud pop music.Average age of diners midweek - 50+ yrs.Many large companies fail on this point.Can Dobbies review this "one size fits all" policy?Drop the volume and give us some easy listening.

12. August 2022
Bewertet mit 5 von 5 Sternen

Good garden centre

A well stocked garden centre with the full range of plants, pet foods and accessories plus lots of other products. Lots of plants to choose from but the house plants can be in need of water.

9. August 2022
Bewertet mit 5 von 5 Sternen

A good day out

Always enjoy going to dobbies as I did on my last visit.renewed my membership for another twelve month it pays for itself in a very short time with the free drink ,a no brainier.

27. Juli 2022

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr