Dobbies Garden Centres - Northampton Bewertungen 471

TrustScore 4 von 5

4.0

Newport Pagnel Road, NN4 6HP Wootton, Northamptonshire, GB


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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Not very impressed with the Restaurant!! Poor food choices; Christmas dinner was relatively small, the potatoes were cooked from frozen, will not order again; only the fish and chips are alright. Sta... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very good service even when the shop was very busy. The staff were friendly, cheery, helpful and genuine. We were buying a Christmas tree and have touched a whole forest of them, but they did not min... Mehr ansehen

Bewertet mit 2 von 5 Sternen

This was probably the worst breakfast we have ever eaten. We sent it back once as it was luke warm, with hard fried eggs. Second attempt it was much hotter however one portion of baked beans tasted of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

There are often problems in the cafe of no hot food as no chef available. Yesterday dish washer broken so no food again and coffee and cake served in paper cups and plates although afternoon tea custo... Mehr ansehen


Unternehmensdetails

  1. Gartencenter

Vom Unternehmen geschrieben

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Kontaktinformationen

  • Newport Pagnel Road, NN4 6HP, Wootton, Northamptonshire, Vereinigtes Königreich

4.0

Gut

TrustScore 4 von 5

471 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 3 von 5 Sternen

Cafe queues split coffee shop sbd…

Cafe queues split coffee shop sbd restaurant but people jumping in front lovely lady guiding people but tables needed cleaning . Some staff helpful not all

3. März 2024
Dobbies Garden Centres - Northampton-Logo

Antwort von Dobbies Garden Centres - Northampton

Hi Jennifer,

Thanks for taking the time to review our Northampton store.

I'm sorry that your visit didn't meet expectations.

I've shared your comments with the team so that they can look into improvements.

Team Dobbies

Bewertet mit 5 von 5 Sternen

It’s lovely

It’s lovely, I visited as I needed help with a vase which was planted up and also had a rose in it,and needed help with how to water it, which was explained to me, I brought two plants for myself but then visited some friends and gave them the plants, they were thrilled. I also looked around the store at all the exciting things to buy for the garden, can’t wait to visit again.

12. Februar 2024
Bewertet mit 5 von 5 Sternen

Staff are friendly and very helpful

Staff are friendly and very helpful
Coffee shop and restaurant was very good. It was good to hear them ask about allergies as I usually ask first. Joined their club because I know I will return :)

29. Januar 2024
Bewertet mit 5 von 5 Sternen

Great 👍

Lots of different departments under one roof. Friendly, helpful staff. Great restaurant for breakfast, lunch or yummy cake 😋.
Clean toilets.

5. Januar 2024
Bewertet mit 3 von 5 Sternen

Crowded cafe and a long wait to be served.

I met friends with young children for a light lunch while the children played in the soft play area, and booked 3 timed slots for them.
There was no supervision of the soft play area, and I realised that as no children were wearing wristbands and no one was checking, I had wasted my money in bothering to book.
The ordering system entail a long delay, as although the restaurant area has been expanded, there doesn't appear to be any increase in staffing. The staff were friendly and apologetic, but it was clear that they were overworked. The food and drink were pleasant, but the environment was noisy and chaotic due to the numbers in the restaurant.

28. Dezember 2023
Dobbies Garden Centres - Northampton-Logo

Antwort von Dobbies Garden Centres - Northampton

Hi Hilary,

Thanks for your review regarding our Northampton store.

Please feel free to contact us direct so that we can pick this up with the store.

Thanks for your positive comments regarding the food and drink.

Team Dobbies

Bewertet mit 2 von 5 Sternen

discount con

Shop is fine - staff lovely BUT advertising 20% off everything and then getting less than 7.5% is a joke- spent £151 and got £10 off isn’t 20%
Won’t be going back in a hurry

10. Dezember 2023
Bewertung ohne vorherige Einladung
Dobbies Garden Centres - Northampton-Logo

Antwort von Dobbies Garden Centres - Northampton

Hi,

Thanks for your review.

If you contact the store or Customer Services direct this can be looked into.

Team Dobbies

Bewertet mit 4 von 5 Sternen

Very helpful staff but not enough of them

I like coming into Dobbies as there are lovely plants and items to see. I also like the coffee. However there is a distinct lack of staff and i had to go all over the shop to find an assistant to help. In the end I spoke to a lady on the till after jumping in before her next customer. The staff that are there are very nice and helpful but more staff throughout the store and restaurant are needed. Thank you

20. November 2023
Bewertet mit 3 von 5 Sternen

Given it was a Christmas night…

Given it was a Christmas night specifically for members, and we had waited especially for this event, we were disappointed to find that a number of products were wanted to purchase, were out of stock.

30. November 2023
Dobbies Garden Centres - Northampton-Logo

Antwort von Dobbies Garden Centres - Northampton

Hi Ian,

Thanks for your review though I'm sorry to read that you were unable to make the purchases that you wanted in our Northampton store.

I'll pass your feedback onto them.

Team Dobbies

Bewertet mit 5 von 5 Sternen

Staff were very attentive and…

Staff were very attentive and helpful.Good selection of goods.
Although the queueing system in the cafe is very off putting ,it causes delays which puts us off using it. A self service operation with manned counters like most dept stores and coffee shops offer would be much better,the whole restaurant area feels cold and lacks atmosphere,shame as the food on offer appears to be ok.

15. November 2023
Bewertet mit 3 von 5 Sternen

Needs improvement...

Not very impressed with the Restaurant!! Poor food choices; Christmas dinner was relatively small, the potatoes were cooked from frozen, will not order again; only the fish and chips are alright. Staff were helpful and the Garden Centre is not too bad it would be nice if food is cooked with fresh ingredients.

19. November 2023
Bewertung ohne vorherige Einladung
Dobbies Garden Centres - Northampton-Logo

Antwort von Dobbies Garden Centres - Northampton

Hi Dani,

Thanks for your review.

I appreciate you taking the time to provide feedback about our Northampton restaurant and Christmas event that you attended.

I'm sorry that food was not of a high quality and failed short of Dobbies usual high standards.

Please contact Customer Services if you would like to provide more feedback with us.

Thanks again
Team Dobbies

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