Dobbies Garden Centres - Gillingham Bewertungen 470

TrustScore 3 von 5

3.1

Courteney Road, ME8 0FB Gillingham, Kent, GB


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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Whilst I understand dogs are welcome in store why are they allowed all over the restaurant. I have just sat down to find dogs have been sitting on the seat ie I was covered in hair. As far as I am co... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Had a coffee here today. Service has improved and the girls work so hard. The only problem was 3 customers spotted a friend in the queue in front of us and proceeded to pile their trays for 5 people.... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Very disappointed,feel so sorry for staff,nowhere near enough,queue at coffee station just never moves,tables never cleared until it’s desperate,no serviettes,cutlery either still dirty or still wet,... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Great place for plants ect. but new layout in cafe is terrible. Waited 30 mins plus to get served. Not the staffs fault. Nothing was wrong with layout before so why change it? It has made the experien... Mehr ansehen


Unternehmensdetails

  1. Gartencenter

Vom Unternehmen geschrieben

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Kontaktinformationen

  • Courteney Road, ME8 0FB, Gillingham, Kent, Vereinigtes Königreich

3.1

Akzeptabel

TrustScore 3 von 5

470 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 2 von 5 Sternen

Since the upgrade in the restaurant…

Since the upgrade in the restaurant there is only one coffee station and I had to queue for nearly 30 minutes for just a coffee. Another station is definitely needed for peak times.

6. November 2022
Dobbies Garden Centres - Gillingham-Logo

Antwort von Dobbies Garden Centres - Gillingham

Hi, Thanks for leaving your review. I am sorry to hear that you had to wait a long time for your coffee. I have forwarded your feedback to the restaurant management team to bring this issue to their attention. They will be able to look into this and make any changes necessary for the future. Best wishes, Karen

Bewertet mit 5 von 5 Sternen

Just love this place

Just love this place; the fresh scent of plants, delicious coffee, unusual niche and excellent quality homewares and gifts, and Sainsbury's with a good local butcher.

8. November 2022
Bewertet mit 2 von 5 Sternen

Love Dobbies as a Garden centre but the…

Love Dobbies as a Garden centre but the new revamped restaurant was awful today in Gillingham . Queued for over 30 mins just to get a coffee then no where to sit ? People queuing for a table for food even longer ? Used to love the way we could help ourselves to a drink then get served our food quickly . Was such a great calming experience ,such a shame it is now so much worse . Probably wouldn’t stay for a drink or food again .

6. November 2022
Bewertung ohne vorherige Einladung
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Antwort von Dobbies Garden Centres - Gillingham

Hi, Thanks for your feedback. I am sorry to hear that you were unhappy with your recent visit to your local restaurant. We have sent you a request for some more information, so we can send your concerns to the relevant management team. Best wishes, Karen

Bewertet mit 1 von 5 Sternen

What a joke this place is

What a joke this place is! Avoid at all costs. Just had a revamp.ofvyte cafe and softplay. Brought my granddaughter here today, the soft play had reduced access because the roof was leaking. Decided yo get adrink, the queue was more than 30 minutes! At 11.30am no cakes left, just a few scones. The 2 women serving were unbelievably slow. Left and went somewhere better

6. November 2022
Bewertung ohne vorherige Einladung
Dobbies Garden Centres - Gillingham-Logo

Antwort von Dobbies Garden Centres - Gillingham

Hi, Thank you for taking the time to leave a review. I am sorry to hear that you were unhappy with you recent visit to your local restaurant. We have sent you a request for some more information to allow us to send your feedback to the relevant management team. Best wishes, Karen

Bewertet mit 2 von 5 Sternen

My friend and I went for a coffee and…

My friend and I went for a coffee and tea cake, the queue was extremely long in the coffee lounge, we went to the restaurant where we were served reasonably quickly.
Had I had to wait in the coffee lounge queue I wouldn’t have bothered and if it continues like today I won’t be shopping or having coffee.
Many of the goods in the shop were not priced so again if I don’t know how much things are I won’t be coming back.

31. Oktober 2022
Dobbies Garden Centres - Gillingham-Logo

Antwort von Dobbies Garden Centres - Gillingham

Thanks for your review. I have passed your comments about the queues at the restaurant to the Gillingham manager to make them aware of this. Best Wishes Ahmed

Bewertet mit 1 von 5 Sternen

We went expressly to have a cake and…

We went expressly to have a cake and coffee in the restaurant only to find that it was closed and had been for a few weeks. I had not received any emails telling me of this.

13. Oktober 2022
Dobbies Garden Centres - Gillingham-Logo

Antwort von Dobbies Garden Centres - Gillingham

Hi, Thanks for leaving your review. I am sorry to hear that the restaurant was not open on your recent visit. I have passed your feedback to the restaurant management team to bring this issue to their attention. Best wishes, Karen

Bewertet mit 1 von 5 Sternen

Went to have my birthday treat

Went to have my birthday treat, and found some old tea van out back in the cold. With the hot water not working so couldnt get a coffee. So no treat thanks a bunch

1. Oktober 2022
Dobbies Garden Centres - Gillingham-Logo

Antwort von Dobbies Garden Centres - Gillingham

Hi, thanks for your review. I am sorry to hear about your recent experience on your visit to our garden centre and restaurant. I have sent your feedback to the restaurant management team to bring this issue to their attention. I have also sent you a message privately regarding your Birthday Treat. Best wishes, Karen

Bewertet mit 2 von 5 Sternen

The restaurant was closed for a…

The restaurant was closed for a refurbishment, went to the temporary part they were using the coffee machine had broken so we had to have a not particularly nice coffee. The fact that we hadn’t been informed about the closure was not good.

12. Oktober 2022
Dobbies Garden Centres - Gillingham-Logo

Antwort von Dobbies Garden Centres - Gillingham

Hi, thanks for your review. I am sorry to hear that you were unhappy on your recent visit to our restaurant. I have passed your feedback to the restaurant management team, they will be able to look into this and make any changes necessary for the future. Best wishes, Karen

Bewertet mit 1 von 5 Sternen

You send me adverts for offers

You send me adverts for offers , but you don’t till me the restaurant is CLOSED till mid October, no wonder it was quiet

3. Oktober 2022
Dobbies Garden Centres - Gillingham-Logo

Antwort von Dobbies Garden Centres - Gillingham

Hi, Thanks for your review. I am sorry to hear that you were not aware that your local restaurant was closed for refurbishment. I have passed your feedback to the store management team to bring this to their attention. Best wishes, Karen

Bewertet mit 4 von 5 Sternen

I was pleased with what I purchased

I was pleased with what I purchased, but disappointed the restaurant was closed for refurbishment, although I did read hot drinks were available in the garden centre, but nothing was mentioned about food, albeit cold food / cakes or when the restaurant will be open as usual, hopefully the website will give that information. Thank you l

4. Oktober 2022
Bewertet mit 2 von 5 Sternen

Restaurant closed

Restaurant closed. I have already complained but received no reply. Not impressed tbh.

30. September 2022
Dobbies Garden Centres - Gillingham-Logo

Antwort von Dobbies Garden Centres - Gillingham

Hi, Thank you for your review. I am sorry to hear that nobody has got back to you regarding your complaint. I have forwarded this issue to the restaurant management team to bring this to their attention. Best wishes, Karen

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