Dobbies Garden Centres - Atherstone Bewertungen 576

TrustScore 3.5 von 5

3.3

Cross Lane Farm, Nuneaton Road, Mancetter, CV9 1RF Nr Atherstone, Warwickshire, GB


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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Absolutely shocking experience at Dobbies Cafe. The place felt completely unstaffed, with dirty floors and lifting tiles, and tables that clearly hadn’t been cleaned. The cutlery was filthy, and some... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Dobbies Atherstone - Long queues in the restaurant but got served very quickly by a very professional and speedy young man called Glenn. Coffee was lovely and hot and very nice. Glenn is a credit to t... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Excellent help with the choice ofChristmas tree; excellent help at the till and excellent help with stowing the tree in my car. Great price because I used my reward vouchers The only comment I would... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Wife renewed Her Club Membership and we had Hot Chocolate drinks in the cafe. She purchased Privet Bushes x 6 and some other plants, Negatves were table was wobbly and unavoidably spilt some of our... Mehr ansehen


Unternehmensdetails

  1. Gartencenter

Vom Unternehmen geschrieben

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Kontaktinformationen

  • Cross Lane Farm, Nuneaton Road, Mancetter, CV9 1RF, Nr Atherstone, Warwickshire, Vereinigtes Königreich

3.3

Akzeptabel

TrustScore 3.5 von 5

576 Bewertungen

5 Sterne
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Bewertet mit 1 von 5 Sternen

I went to see the anker wood at doibirs…

I went to see the anker wood at Dobbies Atherstone. 2 years ago when I discovered this natural area, , it was beautifully maintained, and serene, clean and looked after. I cam today after 1 year, and I am shocked. The place is filled with fishermen, trees cut down and left to rot in the water, dirty, uncared for, etc. What an absolute disgrace, this was a nice place and I used to love how peaceful it was, now I am. Never gonna go back. Gutted!

2. Oktober 2023
Bewertung ohne vorherige Einladung
Dobbies Garden Centres - Atherstone-Logo

Antwort von Dobbies Garden Centres - Atherstone

Hi Georgiana,
Thank you taking the time to leave your review.
I am sorry to hear of you were unhappy with the Ankerwood area in Atherstone.
I have passed your feedback to the management team to bring the points that you have raised to their attention.
Best wishes, Karen

Bewertet mit 2 von 5 Sternen

We were no.17 in a queue for drinks and…

We were no.17 in a queue for drinks and more customers behind us. Customers ordering breakfasts and having to wait for drinks while their breakfasts were going cold. Terrible service, needs sorting. This was Atherstone, Stapleton is just as bad

25. September 2023
Dobbies Garden Centres - Atherstone-Logo

Antwort von Dobbies Garden Centres - Atherstone

Hi B,
Thanks for taking the time to leave your review.
I am sorry to hear of your frustrations in both the Atherstone and Stapleton restaurants.
I have passed your feedback onto the management team and asked them to review your comments.
They will be able to look into this situation for the future.
Best wishes, Karen

Bewertet mit 4 von 5 Sternen

a mosaic of feelings

Other than having Waitrose concessionary everything is else is of quality. I don't like having things rammed down my throat as a fate of comply. The butchery and all other areas our customer focused although your staff could be a little bit more friendly when they walk amongst customers.

17. September 2023
Bewertet mit 3 von 5 Sternen

A nice place to meet friends for a catch up

Staff are great, helpful and very personable.Prices are very expensive in garden centre and should be reduced. The food in the restaurant is good though the coffee should be nicer. The queue in the restaurant can get very long, especially for drinks and the second drinks position needs opening on a regular basis. The staff on the one drinks position open are always run off their feet. Joining the loyalty scheme is worth it for the 2 free drinks every month as it gives a convenient and cost effective place to meet friends for a catch up.
Waitrose foods are stocked which are more pricier than the Sainsburys that used to be there but no better quality. Dobbies should look at bringing back Sainsburys.

27. August 2023
Bewertet mit 1 von 5 Sternen

Verbally abusive cafe staff

Verbally abusive cafe staff! I write this review a little late, 2 years on my 8 year old daughter still recalls the cafe staff that swore multiple times when serving us she reminded me today.
The elderly cafe staff member with dyed red short hair when speaking other staff said "we f**king stopped serving chips 15 minutes ago. Plus multiple other foul words in front of my two young children. Needless to say we left immediately and complained, although that didn't seem to have any impact. We haven't returned we go to elsewhere instead, where we are not made to feel disrespected.
It would seem the problem remains to this day as the reviews on trip advisor are awful!
For reference it was the mancetter garden centre.
Sort your staff out Dobbies their ruining your business 🙁

26. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

not a good experience

We visited Atherstone Dobbies today as we are staying nearby but we were not really impressed. I know it's towards the end of the plant season but found many of the plants were not in good condition. We had a meal of jacket potatoes & salad in the restaurant but unlike other hot meals which were taken to table these are not included in table service. There were far too few staff & so by the time we had queued & arrived at a table they were nearly cold -- very disappointing. There was only one girl serving the meals & taking meals to the tables which resulted in a queue building up, not her fault but bad organisation .

23. August 2023
Bewertung ohne vorherige Einladung
Dobbies Garden Centres - Atherstone-Logo

Antwort von Dobbies Garden Centres - Atherstone

Hi Graham.
Thank you for taking the time to leave your feedback.
I am sorry to read about your disappointing experience on your recent visit to the Atherstone restaurant recent.
I have passed your feedback to the management team to make them aware of your comments.
They will be able to look into this issue with a view to make improvements for the future.
Best wishes, Karen

Bewertet mit 3 von 5 Sternen

Grossly understaffed

Grossly understaffed, so very long queues. Tables filthy and not cleared. Finally found a table, put our coffees down, put my arm on the table and it slewed over spilling a large amount of our drinks into the saucers and table top. Told a near by lad who was collecting trays and he shrugged and pointed to the serviettes. I stuffed a wadge of folded napkins under the leg so at least the same didn't happen again.
...still, bought a lovely blue geranium though!

4. August 2023

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