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DJKIT® Bewertungen 8’150

TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Byron was very helpful, my order was processed quickly and delivered as requested, my son runs a mobile disco and he is very pleased with his new lights. We will definitely use DJKit in the future.

Bewertet mit 5 von 5 Sternen

I needed new cartridges for my decks. I went to order the pioneer which I usually buy but found out pioneer has stoped producing decks and anything to do with them unless they’re controllers, so I got... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Walked into DJKIT Newbury unsure what cable I needed and walked out fully sorted in minutes. The staff were friendly, knowledgeable and explained exactly what would work with my mic and interface with... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First time using djkit in store, would highly recommend. Knowledgeable, friendly staff, happy to discuss your needs in detail. Good product range. Needed some after sales support which was very qui... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für DJ-Zubehör
  2. Hi-Fi-Shop

Vom Unternehmen geschrieben

DJ Equipment, Buy in confidence in the UK & Europe from DJKIT® established 1999, Buy DJ Equipment, Decks, Mixers, Pioneer DJ, DJing Equipment. You can pay via Credit Card, Paypal and 0% Interest Free Finance.

Djkit.com Details

Vom Unternehmen geschrieben


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

8150 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 66 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

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Bewertet mit 1 von 5 Sternen

Placed an order late December

Placed an order late December, got a phone call next day for my deposit and they informed me my finance has been approved. I then received a message saying I would receive my goods week commencing 6th January. It’s now 3rd April still not received! Not even a phone call from them! I have called numerous times, only automated answer phone message! I’ve left messages still no contact from them! Also I have made payments for the finance, which should not have been taken till I received my goods! Dodgy company if you ask me!

27. März 2025
DJKIT®-Logo

Antwort von DJKIT®

The team at djkit, which took over the business in February, is committed to providing a significantly improved customer experience. We are aware that past order fulfillment and communication may have been inconsistent, and we have implemented new systems and processes to ensure efficient and transparent service. Our priority is to ensure timely delivery and accurate billing for all customers. We encourage open communication and are dedicated to resolving any outstanding issues under the new management.

Bewertet mit 5 von 5 Sternen

Superb Customer Service

Ordered a DJS1000 from DJKIT. They confirmed it was in stock and then sent it. Arrived the next day as promised.
Once again all the staff at DJKIT were helpful and kept me updated on the order. I was also given a refund for another item that was promptly dealt with.
First class service from DJKIT.
The new website is very good, if there's something not on there you want I would recommend contacting them by email as they may be able to source it for you.

10. März 2025
Bewertet mit 1 von 5 Sternen

DO NOT ORDER FROM HERE

They don't trade anymore but are still taking orders, then sending you emails saying they've posted you're items when the haven't, no way of contacting them, they also removed my account so now I can't see any info on there website, I've tried to renew my password but it's saying my email is invalid.

6. Februar 2025
Bewertung ohne vorherige Einladung
DJKIT®-Logo

Antwort von DJKIT®

The team at djkit, which took over this business in February [2025], is appalled by the serious allegations regarding the former operation, including the reported continuation of order taking despite ceasing trade, the sending of false shipment confirmations, and the denial of customer account access. These alleged practices are unacceptable and have no place in our business ethos. Our commitment is to operate with complete transparency and ensure a positive and reliable experience for all our customers moving forward.

Bewertet mit 1 von 5 Sternen

Non responsive and potentially ceased operating

Similar to Paul Brown, I have not had some goods delivered from an August 2024 order and despite many promises to deliver I eventually tried to cancel outstanding items. As my items used finance I have asked for the balance to be cancelled down, despite multiple phone calls this have not been done.

On Monday 10th February the phone lines now appear down, replaced with an automated message mentioning new ownership and website chat function is not operational. My impression is that they are a business struggling or insolvent, deliberately misled me and knowlingly had no money to offer refunds.

I also notice on Companies house that the business has missed a deadline for filing accounts dating back to November 2024.

I hope potential customers find this guidance and would suggest avoiding this company at all costs.

10. Februar 2025
Bewertung ohne vorherige Einladung
DJKIT®-Logo

Antwort von DJKIT®

We acknowledge recent feedback outlining very serious issues related to the previous operation of this business, including allegations of ongoing order taking despite potential cessation of trading, misleading communication, and compromised account access. While these alleged actions predate our acquisition in February [2025], we recognize the gravity of these concerns. Our priority is to implement stringent internal controls and customer service protocols to prevent such issues from arising under our management. We are dedicated to building a trustworthy and reliable business based on transparency and accountability.

Bewertet mit 1 von 5 Sternen

Do not buy from this company. Fraudsters!!

I placed an order for a £2k controller in December last year. DJKit continuously kept changing the delivery date further and further, so I cancelled the order in early January. I still haven't received my refund. I've tried contacting them via email and phone calls but have been ignored.

I managed to finally speak to a DJKit employee on Monday who promised the refund would be in my bank account that same day. It is now Friday, and still no refund. The phone lines don't work, and my emails are being ignored again.

According to Companies House, the company is listed as a non-trading entity, yet the website still allows you to place an order.

3. Februar 2025
Bewertung ohne vorherige Einladung
DJKIT®-Logo

Antwort von DJKIT®

We acknowledge the feedback regarding past order and refund issues related to the previous operation of this business, which, we understand, has since ceased trading. Following our takeover in February [2025], our focus is entirely on establishing a reliable and customer-centric business under the new management of djkit. We are committed to building trust through transparent and efficient operations moving forward.

Bewertet mit 1 von 5 Sternen

Price promise that isn't really a price promise

I hate companies that offer a price promise but don't deliver.

A price promise tricks consumers into thinking they are getting the best deal when in reality they are not.

I found an item cheaper not just on 1 site but 6, 5 of which the item was £225 which is a saving of £64 compared to DJKit. and 1 site selling at £259 which is a saving of £30.

3. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not impressed with customer service

Placed an order for next day delivery (Tuesday) as per the website availability. Then get a phone call saying delivery would be delayed till Friday because "it's Christmas". No warning on the website and nothing else I have bought recently has been delayed. As I needed the items for a gig I cancelled and ordered from a competitor who can get me the same items delivered by wednesday. Not a great experience at all.

16. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I had a great experience with djkit®

I had a great experience with djkit®. The staff were friendly, helpful, and knowledgeable, ensuring I got the right product for my needs without upselling. Greg's expertise helped me choose the Alto Busker PA, which is perfect for my singing. The team showed honesty and patience, making me feel confident in my purchase. Communication was excellent, and the delivery was quick, especially considering past letdowns from other sites. My new decks arrived on time, and as always, the customer service was outstanding. I highly recommend djkit® for their impressive service. Four stars!

8. November 2024
Bewertung ohne vorherige Einladung

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