Digitalis Direct Bewertungen 537

TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Terminated QED speaker cables available from stock in standard lengths at a good price. DPD experienced an unexplained delay, but I can't blame Digitalis for that. Except perhaps for choosing DPD,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely fantastic customer service! I needed to change delivery date and they called me straight back to come to a solution. Then there was a minor problem with the item which they sorted straight... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I came across Digitalis when looking for a subwoofer. They had my choice in stock - Edifier T5. I emailed them to ask about compatibility with my current setup. I had a speedy reply which confirmed... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Elektrofachmarkt
  2. Hi-Fi-Shop
  3. Geschäft für Audiogeräte

Über Digitalis Direct

Vom Unternehmen geschrieben

Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.

Brands you can expect

Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.

Best Prices and Unrivalled Customer Service

Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).

No Hassle Returns

All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.

Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.

With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

537 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great

Great. Fast and trustworthy.

28. Januar 2026
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Antwort von Digitalis Direct

Thank you for your review Jack!

Bewertet mit 5 von 5 Sternen

Excellent and very prompt service

Excellent and very prompt service.
Ordered via website 11.45 Monday, delivered at 11.15 on Tuesday. Can’t fault that! Well packed too.
Thank you.

26. Januar 2026
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Antwort von Digitalis Direct

Thank you for your review Andy!

Bewertet mit 5 von 5 Sternen

Great items at a great price

Great items at a great price. I ordered at 3.15pm and it was with me next day!

26. Januar 2026
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Antwort von Digitalis Direct

Thank you for your review! We offer next working day delivery to Mainland UK when an order is placed before 3pm!

Bewertet mit 5 von 5 Sternen

Efficient transaction

I was able to order my speakers a a good price. They were shipped the same day were delivered efficiently by DHL.

23. Januar 2026
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Antwort von Digitalis Direct

Thank you for your review!

Bewertet mit 5 von 5 Sternen

Fantastic Customer Service

On top of receiving an excellent turntable and speaker offer in very quick time we received excellent advice and updates over the phone. Thank you to Peter in particular.

26. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Digitalis Direct

Thank you for your review Graeme! We take pride in our customer service and always strive to offer the best experience possible!

Bewertet mit 5 von 5 Sternen

Very impressed!

I noticed these guys selling through Amazon, so thought I'd take a look at their website direct. I actually found a better option for me that way! Record player and speakers were dispatched straight away and were delivered next day by DPD! Both items are brilliant and I'm very happy for the price paid. Wouldn't hesitate to recommend!!

23. Januar 2026
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Antwort von Digitalis Direct

Thank you for your review Rebecca! We put together as many packages together as possible on our website so you can be assured of correct compatibility as well as great quality! We're glad you are satisfied with our service and hope to serve you again soon!

Bewertet mit 5 von 5 Sternen

Great service

Items were delivered quickly and we're well packaged. No complaints, many thanks.
Would definitely recommend.

19. Januar 2026
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Antwort von Digitalis Direct

Thank you for your review John!

Bewertet mit 5 von 5 Sternen

friendly & patient

We had great support from Peter. He was friendly, helpful and very informative. Most importantly he was very patient through out the process.

21. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Digitalis Direct

Thank you for your review!

Bewertet mit 5 von 5 Sternen

all good

very quick delivery, everything as expected

2. Januar 2026
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Antwort von Digitalis Direct

Thank you for your review Anthony!

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, this is my second purchase and as before can’t find fault. Certainly can recommend

16. Januar 2026
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Antwort von Digitalis Direct

Thank you for your review and continued loyalty James!

Bewertet mit 5 von 5 Sternen

Great experience

Fantastic value, smooth ordering and rapid delivery. No problems so far.
Update: the turntable and speakers work perfectly. We will definitely shop here again.

12. Januar 2026
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Antwort von Digitalis Direct

Thank you for your review Jen!

Bewertet mit 5 von 5 Sternen

Excellent product, price and customer service. Recommended.

Item was at a great price and delivered very promptly. In addition, communication from company regarding delivery and a follow up enquiry I had was timely and very helpful- I couldn't fault the experience and will certainly recommend and use again.

15. Dezember 2025
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Antwort von Digitalis Direct

Thank you for your review Kevin! We're glad you had a pleasant experience shopping with us. We look forward to serving you again!

Bewertet mit 5 von 5 Sternen

Fantastic Service and products

100% recommend using Digitalis Direct. I purchased a turntable & speakers in early December as a Christmas present. I made the order late one afternoon and they both arrived by DPD the following day, which was very impressive.
On Christmas day it was apparent there was a problem with the speakers, turntable was fine. I messaged the company on Boxing day to report the fault. The customer service was fantastic, Julie was extremely helpful and replied the following day, she offered advice on how to test the speakers, which was unsuccessful, so she arranged for the speakers to be returned. Once they confirmed they were infact faulty a new pair was sent out and I received them the following day. I will definitely be purchasing from this company again and recommend to all.
Great company and great service! Many thanks.

8. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Digitalis Direct

Thank you for your review! We strive to make sure all our customers are satisfied so we're glad we were able to act quickly so you got your replacement speakers and were able to get back to enjoying your records!

Bewertet mit 5 von 5 Sternen

Great deal

Great deal. Great shopper experience . Very fast delivery.Great customer support team. Highly recommend.

5. Januar 2026
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Antwort von Digitalis Direct

Thank you for your review Nial! We're glad you are satisfied with our service!

Bewertet mit 5 von 5 Sternen

My experience was not and is not Great!

My experience was not and is not Great!
The item I recieved does not look nothing like the picture nor the description provided.
I have tried to contact the company for a refund without success so I’m still waiting.
Do not buy from this company

16. Dezember 2025
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Antwort von Digitalis Direct

Hi Joanne,

Firstly, we are sorry you have experienced this issue. We take problems like this very seriously and always reply promptly to refund requests.

Upon investigating your issue, we have found no correspondence from yourself in our system. However, now you have brought the issue to our attention, we will act accordingly and be in contact with you in due course.

We are a professional company which has been trading for 20 years, with customer care at the heart of our operation and would never, under any circumstance, wrongly withhold or ignore a request for a refund.

Our team will be in contact to deal with your query shortly.

- Liam

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