Great customer service. Staff steffy, manager on duty Andy and the whole team were extremely helpful. Great price, and very clever way of setting techniques by connecting things like, cctv to TV to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I needed to buy a new television and after a very dissapointing customer experience with 2 retailers in limerick, I then made my way to DID electrical. What a breath of fresh air! I met Joseph, he... Mehr ansehen
Unternehmen hat geantwortet
Hi We bought a Hoover fridge freezer off the lovely Mandy in Tullamore D I D . Not only was she very helpful over the phone, She actually got the fridge freezer we wanted to buy put on display so... Mehr ansehen
I found Daniel at DID deerpark, Killarney incredibly helpful, professional and prompt.I've picked up quite a few things from DID(this site has only opened recently),all from Daniel,very happy with hi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Haushaltsgeräte
- Computer- und Zubehörgeschäft
- Elektrofachmarkt
- Fernsehgeschäft
- Staubsaugergeschäft
- Waschmaschinen- und Trocknerfachgeschäft
Vom Unternehmen geschrieben
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Vom Unternehmen geschrieben
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Kontaktinformationen
4.8
Hervorragend
50'022 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Excellent service, helpful staff.
I bought a toaster in your Lucan store a couple of weeks ago. The Deputy Manager was very helpful, he opened the box to check if it was the correct product. I would recommend them and will be going back for any other appliances.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
They answered my review on 6th July…
They answered my review on 6th July saying how sorry they were and the store would be in touch nothing since more proof of the bad service
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi Susan,
We are very sorry to hear that you haven't been contacted yet. We are looking into this delay for you and have requested an update.
Thanks
DID Electrical
Great service today from Emma in DID…
Great service today from Emma in DID Finglas. Went through the various options on the products I was interested in and explained the delivery and instal process.
Very pleased with my visit.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Denil was patient and took time to…
Denil was patient and took time to answer all my questions about the security cameras at the store.I really appreciate his help
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Poor Customer Service
I ordered a soundbar costing €399 from D.I.D Electrical, but it took 35 days for it to arrive.
The biggest disappointment wasn't just the delay—it was the customer service. I contacted D.I.D several times asking for updates and was repeatedly told they would "do a trace and get back to me." Unfortunately, they never followed up as promised, leaving me to chase for information throughout the process.
It was only after I requested a full refund that my order was suddenly shipped using a different courier, and it arrived shortly afterwards. This raises the question of why that option wasn't used much earlier, which could have avoided weeks of unnecessary waiting and frustration.
I'm pleased to have finally received the speakers, but the lack of communication and failure to proactively resolve the issue made this a very poor customer experience. I hope D.I.D Electrical improves its customer service and communication so other customers don't have the same experience.
20. Juli 2026
Antwort von DID Electrical
Hi there,
We sincerely apologise for the significant delay in receiving your soundbar and the frustrating experience you had with our customer service. We understand your disappointment with the lack of follow-up and the need to constantly chase for updates. Your feedback has been passed to the relevant team and we are committed to improving our processes to ensure a better experience for all our customers.
Thanks
DID Electrical
Eoin was very helpful and kind.He…
Eoin was very helpful and kind.He answered my question with certainty and knowledge
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Excellent service from the minute I…
Excellent service from the minute I walked into the shop . Bought a dishwasher, Double oven and 32 inch tv .
Thanks guys
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Thanks Mandy for your help with…
Thanks Mandy for your help with selecting a suitable security camera
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Excellent service by Mandy in…
Excellent service by Mandy in Tullamore. Very happy with my Nespresso
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Very helpful with everything
Very helpful with everything
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Caitlin in Tallaght was so helpful.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Fist time click and collect
Fist time click and collect. Great service. Picked up order within the hour and Caitlin in tallaght branch was brilliant and very friendly.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Did electric
Did. Always excellent . Reinatd looked after us
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Very easy to buy online and arrange…
Very easy to buy online and arrange delivery. Given a clear timeline which was met. Installed machine and removed the other with no fuss. Great Service from start to finish.
17. Juli 2026
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Terrible experience with DID my calls…
Terrible experience with DID my calls unanswered when I was trying to ring their number. Poor delivery service.
18. Juli 2026
Antwort von DID Electrical
Hi there,
We appreciate you sharing your experience. We are concerned to hear about the difficulties you faced reaching us and with your delivery. We are actively reviewing our communication and delivery processes to prevent similar issues.
Thanks
DID Electrical
A lovely girl called Sophie helped me…
A lovely girl called Sophie helped me today. Also purchased warranty after a great explanation of how it works - would recommend to all !
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great staff
Great staff, knew everything about the appliances, very helpful and knowledgeable
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
We had a horrendous experience with DID…
We had a horrendous experience with DID after choosing them to supply and install all of the kitchen appliances for our new build.
Our installation was booked for mid-June, but despite going through all of the specifications for our kitchen with the sales team beforehand, they still ordered the wrong size fridge. The oven also arrived with a damaged door, and the extractor fan wasn't even included with the order.
The fridge was eventually replaced with the correct size, and the damaged oven was also replaced. However, we had to continually chase DID ourselves to get the replacement arranged rather than them proactively resolving the issue.
Unfortunately, the fitter who carried out the installation was extremely unprofessional. He left integrated panels sticking out well beyond the kitchen housing and simply said there was nothing he could do because it was already installed. To make matters worse, he damaged our new flooring, leaving multiple chips throughout the area.
Communication from DID was just as disappointing. We contacted them several times to report the issues, but were repeatedly told, "We'll call you back," and nobody ever did. When I chased the matter again and tried to explain how frustrated we were with the entire experience, the shift manager actually hung up on me.
We also paid for full installation of our washing machine and dryer, but neither was installed. The integrated dishwasher wasn't installed either because the fitter claimed it "wasn't part of his job." We had to pay an independent installer to complete the work, and he commented that the installation that had been carried out was of an incredibly poor standard.
Eventually, the missing extractor fan was made available, but instead of delivering it as they should have, we were expected to collect it ourselves.
Overall, this was an extremely stressful and disappointing experience from start to finish. Between incorrect orders, damaged products, poor workmanship, damage to our property, lack of communication, and paying extra to have work completed that we had already paid DID for, I cannot recommend them.
I would strongly advise anyone considering DID to look elsewhere, even if it costs a little more. In our experience, paying extra elsewhere would have been far cheaper than dealing with the time, stress, and additional expense we incurred.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von DID Electrical
Hi Michael,
We are truly sorry to learn about the incredibly frustrating and disappointing experience you encountered with our services. We deeply regret the numerous issues you faced, from incorrect appliance orders and damaged products to the unprofessional installation. Please be assured that we are taking your feedback very seriously and are reviewing all aspects of your experience to prevent similar occurrences in the future. We are committed to improving our processes and ensuring our team provides the high standard of service our customers deserve.
Thanks
DID Electrical
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