Staff were fantastic. We visited a number of different DFS stores & we’re never pressured or ‘bothered’ whilst looking. We purchased for Fareem. He was thorough and kind and listened to what we need... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnAxletree Way, Gallagher Shopping Park, WS10 9QY Wednesbury, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We were able to try out the sofa we wanted to buy Sharna was very helpful and polite and didn’t push us at all and wanted to make sure we made the right choice for us. She explained finance options an... Mehr ansehen
Unternehmen hat geantwortet
Our sales advisor at DFS Wednesbury was Jet. Jet was professional, friendly and extremely knowledgeable, and he made the whole experience really enjoyable. What stood out the most to my husband... Mehr ansehen
Unternehmen hat geantwortet
Amazing customer service, we went into store on Wednesday and was greeted by Nafisa from the first conversation we had she went above and beyond to try and meet our expectations and exactly what we we... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, Vereinigtes Königreich
- 0333 999 9525
4.9
Hervorragend
5640 Bewertungen
Bittet Kunden um Bewertungen
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Poppy was very helpful
Poppy was very helpful, when we arrived she approached us and greeted us to the store and offered her assistance.
I had looked at the sofa I was interested in straight away and she gave us detailed information on the product she also gave us information on the other 2 sofas I had looked at and allowed us to browse the store.
It didn't take long to decide which I preferred and she gave us a detailed breakdown of cost delivery and also got us a little discount very pleased with the service.
6. August 2026
Antwort von DFS Furniture - Wednesbury
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Poppy met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Wednesbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Staff was Welcoming and helpful.
Emma was extremely helpful and welcoming, didn’t feel strangled by floor staff like similar places, in fact I had to go find a member of staff, looking forward to our new sofa !
9. August 2026
Antwort von DFS Furniture - Wednesbury
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Wednesbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Quality service
I had a positive overall experience, and the process felt straightforward from start to finish. The staff were helpful and made sure I had all the information I needed. The quality of the products met my expectations, and everything was delivered as agreed. I’d be happy to use the service again based on this experience.
9. August 2026
Antwort von DFS Furniture - Wednesbury
Good Morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind Regards,
Jordan
DFS Customer Support
Amazing experience being served by JON…
Amazing experience being served by JON , he really helped us with all our questions and made the process so much smoother than we thought it would be , very happy with our purchase ! Thank you Jon you are amazing !
9. August 2026
Antwort von DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The staff were helpful..John was…
The staff were helpful..John was polite, informative and gave excellent customer service
8. August 2026
Antwort von DFS Furniture - Wednesbury
Hello Nicola,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Informative, helpful and friendly
Our DFS salesman Habib was very helpful and friendly. He took the time to explain everything to us.
6. August 2026
Antwort von DFS Furniture - Wednesbury
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Wednesbury
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Wednesbury
Hello Marie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The DFS staff were so helpful and…
The DFS staff were so helpful and friendly. Great service from start to finish. I would definitely recommend them!
Thank you Nafisa
4. August 2026
Antwort von DFS Furniture - Wednesbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Friendly service ~ not pushy at all
Friendly service ~ not pushy at all
All very clearly explained
4. August 2026
Antwort von DFS Furniture - Wednesbury
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
The staff were very helpful and really…
The staff were very helpful and really looked after us
4. August 2026
Antwort von DFS Furniture - Wednesbury
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Brilliant service from the lady in…
Brilliant service from the lady in store yesterday who sorted out the blue jules sofa for us she was very professional and very knowledgeable!
3. August 2026
Antwort von DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
John our sales advisor was very helpful…
John our sales advisor was very helpful and knowledgeable about the products. He took the time to explain everything.
3. August 2026
Antwort von DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
The customer advisor was very…
The customer advisor was very knowledgeable and helpful making our purchase smooth and easy
3. August 2026
Antwort von DFS Furniture - Wednesbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Fantastic experience when buying our…
Fantastic experience when buying our new Sofa.
No pressure buying or being followed around like some other furniture stores do... just help available when we needed it... that help came from Nicola who was lovely and helped us through the choosing/buying process. Highly recommend DFS Wednesbury store.
2. August 2026
Antwort von DFS Furniture - Wednesbury
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nicola.
Kind Regards,
Jordan
DFS Customer Support
Poppy at wednesbury (by ikea) she was…
Poppy at wednesbury (by ikea) she was amazing! So friendly and full of information. X THANKS POPPY.
2. August 2026
Antwort von DFS Furniture - Wednesbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very very helpful indeed.
2. August 2026
Antwort von DFS Furniture - Wednesbury
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service was…
Excellent customer service was received. I was satisfied with the overall service. I would happily recommend this sofa to anyone looking for a stylish and comfortable piece of furniture.
1. August 2026
Antwort von DFS Furniture - Wednesbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
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