Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had a really good experience with DFS. The whole process was explained clearly from start to finish, and the staff were very patient, friendly, and happy to answer all of my questions. They took the... Mehr ansehen
Unternehmen hat geantwortet
We were very pleasantly surprised to find that there was no "hard-Sell" in store with the colleague simply asking what we were looking for and guiding us towards just what we wanted. He even warned... Mehr ansehen
Unternehmen hat geantwortet
Whilst talking my husband into purchasing a decent sofa, we visited the Exeter and Torquay branches of DFS. On our third visit to Torquay branch we decided to purchase two ex display chairs. The sal... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Vereinigtes Königreich
- 0333 999 9848
4.9
Hervorragend
3639 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von DFS Furniture - Torquay
HI Mrs Norris,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please contact a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Vanessa
DFS Customer Support
Great I knew what I wanted I bought it…
Great I knew what I wanted I bought it end of transaction
23. Mai 2026
Antwort von DFS Furniture - Torquay
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great service
Very polite, very professional and helpful, they didn't follow you around and bug you, just left up to make our own decision. PS coffee was great! Our staff member was Billie and she was lovely
23. Mai 2026
Antwort von DFS Furniture - Torquay
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Torquay
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Torquay
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Went to look and buy a new sofa
Went to look and buy a new sofa! The two ladies that came to us were so helpful. The last lady who dealt with ys properly and to purchase the sofa was just so helpful, even went and got us coffee (which were the best lattes my father in law and myself had) Willie you were just great, the whole experience with yourself, from showing us the different ranges and fabrics to going through the whole purchase with you was very fast and efficient. So thank you!
20. Mai 2026
Antwort von DFS Furniture - Torquay
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Alison at the Torquay branch
Alison at the Torquay branch was one of the nicest, most attentive people we have ever met. There was nothing she wouldnt do to make our visit to DFS an enjoyable and constructive experience. Prtofessional, calming, empathetic. Just great.
20. Mai 2026
Antwort von DFS Furniture - Torquay
Hello Betty,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alison.
Kind regards,
Lia
DFS Customer Support
Great customer service
The staff member, Mike was incredibly helpful and supportive. He explained each stage of ordering my new sofas. He was polite and professional throughout.
19. Mai 2026
Antwort von DFS Furniture - Torquay
Good morning Cheryl,
Thanks for your lovely feedback, we’re glad to hear Mike met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great Staff Easy Process
easy enjoyable process from trying all the sofas, chairs, messing all the pillows up. Looking forward to delivery, thank you for your help fun afternoon.
18. Mai 2026
Antwort von DFS Furniture - Torquay
Good morning Debra,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very good service from Darren
Very good service from Darren, with good knowledge and support.
18. Mai 2026
Antwort von DFS Furniture - Torquay
Good afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Went into the shop looking for inspiration
I popped into the shop looking for inspiration, greeted by Alison. On wandering around I came across a beautiful sofa and accent chair, and decided to purchase (plus other items). The service provided by Alison was extremely helpful, polite and professional - a great ambassador for the company.
All round, I am more than happy to recommend DFS.
15. Mai 2026
Antwort von DFS Furniture - Torquay
Good afternoon Elaine,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alison.
Kind regards,
Lia
DFS Customer Support
We came in to the store and was made…
We came in to the store and was made very welcome. A member of staff came up and helped us thought the process of our purchase. She was very friendly and helpful, everything was explained and a clear manner. It was very straightforward.
17. Mai 2026
Antwort von DFS Furniture - Torquay
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great service
Darren was very helpful right from our first visit to DFS, he helped to make sure the sofa we wanted would work in the room. He wasnt pushy and actually advised we dont order the sofa yet as didnt have a moving date. On our second visit we asked Darren for help again. He spent alot of time with us, moving rugs and coffee tables from around the store so we could see how it would work with our new sofa and nothing was to much trouble. He was very helpful and definitely made our sofa shopping experience alot easier.
16. Mai 2026
Antwort von DFS Furniture - Torquay
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Torquay
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The staff were very helpful in making…
The staff were very helpful in making sure I got the best deal for what I was looking for and explained how to look after the material of my chosen sofa.
16. Mai 2026
Antwort von DFS Furniture - Torquay
Good morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful and informative staff.
Very helpful and informative staff.
Wide variety to choose from.
10 out of 10.
16. Mai 2026
Antwort von DFS Furniture - Torquay
Good morning Andrew,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
The staff in the Torquay store were…
The staff in the Torquay store were knowledgeable and gave great customer service. Particularly our sales person Darren, he really seemed to care thay we got the right furniture for our needs. Thank you, we will be back in the future.
15. Mai 2026
Antwort von DFS Furniture - Torquay
Good morning Kimberley,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very friendly and asked if we needed…
Very friendly and asked if we needed help and we said we were just looking at the moment. Kept interacting with us but not pushy.
15. Mai 2026
Antwort von DFS Furniture - Torquay
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
It was very good
It was very good. The staff were very helpful and nice. The service was excellent and the furniture choice amazing.
15. Mai 2026
Antwort von DFS Furniture - Torquay
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The assistant Lily was excellent in…
The assistant Lily was excellent in explaining the whole process from looking around the showroom to the final sale se explain everything thoroughly and was very pleasant and professional to deal with.
14. Mai 2026
Antwort von DFS Furniture - Torquay
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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