We made our purchase at the Sunderland store and were helped by a staff member called Emma. She helped us finalise our choice and provided guidance on long term care of the sofa, taking into account a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Overall experience excellent. The young lady who served us was extremely helpful, knowledgeable and did not try to give us the hard sell. She explained everything clearly and professionally and made u... Mehr ansehen
Unternehmen hat geantwortet
We attended the store a few days ago and saw the sofas we were looking for. We were attended politely than and again today by the same lady. After making our choice we were read all of the terms and c... Mehr ansehen
Unternehmen hat geantwortet
I went into the store just to view the sofa I had my eye on with plans to buy online. Cadence was so helpful and friendly giving me lots of useful info and options about the sofa material. I ended up... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
3 Hylton Grange, SR5 3HR, Sunderland, Vereinigtes Königreich
- 0333 999 9762
4.9
Hervorragend
8215 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really informative sale consultant
Really informative sale consultant. Tile is everything we needed to know. Great advice.
14. August 2026
Antwort von DFS Furniture - Sunderland
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great service from Emma
Emma at the Sunderland store was fantastic. So knowledgable and helpful. Would definitely recommend seeing her to purchase furniture.
14. August 2026
Antwort von DFS Furniture - Sunderland
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Emma.
Kind Regards,
Jordan
DFS Customer Support
Service and staff Lauren couldn't have…
Service and staff Lauren couldn't have been more helpful from entering the store to leaving
14. August 2026
Antwort von DFS Furniture - Sunderland
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Fantastic service from Emma
Fantastic service from Emma. She explained every step clearly and answered all our questions perfectly. She's a credit to the company.
14. August 2026
Antwort von DFS Furniture - Sunderland
Hello Jutta,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were first class very helpfull
14. August 2026
Antwort von DFS Furniture - Sunderland
Hello Frank,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Sunderland
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Sunderland
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Really helpful couldn’t fault the staff
13. August 2026
Antwort von DFS Furniture - Sunderland
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Successful Experience.
Excellent service by helpful efficient and knowledgeable sale staff...no pressure just a smooth professional experience.
4. August 2026
Antwort von DFS Furniture - Sunderland
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
We were attended to by by Sophie he young sales…
We were attended to by The young sales lady called Sophie, she guided us through the process and helped us make our choices effortlessly, and she was really pleasant always smiling, and the complete experience was so easy, so a big thank you to Sophie.
13. August 2026
Antwort von DFS Furniture - Sunderland
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Dawn was the best Amazing service from start to finish…
Amazing service from start to finish Dawn was amazing no pressure at all so honest thank you so much
30. Juli 2026
Antwort von DFS Furniture - Sunderland
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great service
13. August 2026
Antwort von DFS Furniture - Sunderland
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Staff well adverse with product care…
Staff well adverse with product care and services
13. August 2026
Antwort von DFS Furniture - Sunderland
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Warm reception received from the…
Warm reception received from the attendance that day was fantastic
Easy financial payment and the details were fantastic
5. August 2026
Antwort von DFS Furniture - Sunderland
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Perfect member of staff was so…
Perfect memeber of staff was so friendly, attentive and very helpful
12. August 2026
Antwort von DFS Furniture - Sunderland
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Well done dfs the sales person who…
Well done dfs the sales person who helped us today was very helpful and informative , without being overbearing, she listened to what we required and informed us of all the different options available to us on purchasing our order, we felt comfortable and happy that we left the store with exactly what we wanted, well done brilliant service
12. August 2026
Antwort von DFS Furniture - Sunderland
Hello Denise,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Sunderland
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Good service but no company uniform
Good service but no company uniform, could do with a better look
12. August 2026
Antwort von DFS Furniture - Sunderland
Hello,
Thank you for your positive review.
Kind regards
Holly M
DFS Customer Support
Kind staff
Very kind and helpful staff. Came in and the staff who helped made the experience. Answered all questions and talked me through many options making me finalise my choice.
12. August 2026
Antwort von DFS Furniture - Sunderland
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Sunderland
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
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