Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
What a fantastic visit I had whilst making my purchases at the Stockton store. I was greeted by Debbie at the door, and she looked after me, and my little dog, advised and guided me throughout the who... Mehr ansehen
Unternehmen hat geantwortet
Lucy in the Teesside Park store could not have been more helpful. Her product knowledge, and helpful attitude made choosing our furniture so much easier. We never felt rushed or pressured, I fact at o... Mehr ansehen
Unternehmen hat geantwortet
As soon as we set foot in the store the very ambience and layout of the furniture had a welcoming feel to it. We where greeted by a salesman who made us feel at home asked the right questions and he s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Vereinigtes Königreich
- 0333 999 9845
4.9
Hervorragend
8791 Bewertungen
Bittet Kunden um Bewertungen
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Friendly helpful service
We ordered a new sofa today. We had looked online but wanted to see what the sofa was actually like and the true colours of the fabric etc. The salesman greeted us but then gave us space to browse etc . When he noticed we were interested in a particular sofa he asked if we needed assistance and was very helpful and knowledgeable.
We weren’t rushed or pressured at all. We decided to take the offer of the extended care package after it was explained to us.
We look forward to receiving our new sofa and hope it’s as good as it looked in the showroom.
17. August 2026
Antwort von DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sofa purchase
The people in the store were very helpful and there was no pressure. Just nice people supplying a very good service.
17. August 2026
Antwort von DFS Furniture - Stockton
Hello Steven,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful staff and didn't feel pressured.
17. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Debbie
Debbie! She is wonderful and the best sales person I have came across. Not at all pushy and was actually interested in getting to know us rather than selling. She is a credit to you!
16. August 2026
Antwort von DFS Furniture - Stockton
Hello Liam & Danielle,
Thanks for your lovely feedback, we’re glad to hear Debbie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Stockton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Thank you so much to Daniel from the…
Thank you so much to Daniel from the Stockton branch of DFS. Very helpful offering advice when asked! No pushy sales tack, just a very professional approach which helped make the process really positive! Thanks again for all your help. Steve and Jo Hodgson
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Friendly and helpful staff
Great product knowledge from the Dale and the rest of the staff. Also a super choice of furniture .
8. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great staff
Great staff, Daniel was amazing today, really helpful with any questions or queries that we had. Found our perfect sofa ☺️
16. August 2026
Antwort von DFS Furniture - Stockton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Listened to what we wanted and found…
Listened to what we wanted and found the perfect sofa
16. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Friendly no pressure service with…
Friendly no pressure service with patience and good knowledge of stock
9. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
The individual who dealt with me from…
The individual who dealt with me from the minute I entered the store until I left has been positive throughout in ensuring I get what I wanted.
10/10
14. August 2026
Antwort von DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Dale was so helpful and made sure…
Dale was so helpful and made sure everything was right for us. We can’t wait for our new sofa
16. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Staff members were really helpful and…
Staff members were really helpful and friendly a fantastic customer service and an effortless service from start to finish
16. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Fantastic experience
The store assistant Debbie who helped me was friendly, polite and informative. The customer service was fantastic, they ordered my sofa for me with no problems and it all went smoothly. Would 100% recommend
16. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Warren was polite friendly and helpful…
Warren was polite friendly and helpful without being pushy.
16. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great experience at DFS Teesside Park
Team at DFS Teesside Park were excellent, very helpful, not pushy and supportive in picking quality products. Very happy with the support and looking forward to getting the items into the home
16. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Stockton
Hello Julie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Dale was excellent helped us choose the…
Dale was excellent helped us choose the perfect sofa no sales pushy uncomfortable feeling just a genuinely lovely guy! Thanks so much
16. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful
Staff very helpful - even made us a drink!! Cannot fault the service - well done DFS 👍👍
15. August 2026
Antwort von DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Super efficient friendly staff
Super efficient friendly staff. Everything was explained clearly
8. August 2026
Antwort von DFS Furniture - Stockton
Hello Brenda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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