DFS Furniture - Southampton Bewertungen 

8'078
TrustScore 5 von 5

4.9

Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The lady that help us today was very helpful and understanding being im disabled and she was very caring. She went through all the information with us before we brought anything to make sure it was ri... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurem... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Vereinigtes Königreich

  • 0333 999 9788

4.9

Hervorragend

TrustScore 5 von 5

8078 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(8'078)

100'017 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Extremely helpfull staff

Extremely helpfull staff. Josh couldn't do enough for us even provided coffee. Helpful, knowledgeable and friendly. Helped us find the perfect sofa for our new extension.

19. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello Stephen,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Attention to detail and not feeling…

Attention to detail and not feeling rushed. I especially like the way everything was double checked with another member of staff so there could be no confusion .

11. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello Janet,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Young lady who served was very helpful…

Young lady who served was very helpful and knowledgeable was a pleasure to be served by her.

18. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great service.

Great service.

16. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Love the way you're not pestered while…

Love the way you're not pestered while browsing. I had been in previously and Fyzer had been particularly helpful. A couple of weeks later when I had made a decision on the sofa I wanted, I went in again and found Fyzer. Again she was really helpful and went out of her way to answer all my questions - even calling me back after closing when I had an additional question about dimensions. I was also impressed that your main telephone customer services lady passed my message on immediately so my query could be resolved asap and I could safely sign the contract.

16. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Quick and Easy Experience

I got a great deal on a sofa for my first property today. The salesman (Joe) was kind and professional and processed the sell quickly. I will definitely return for more furniture in the future.

16. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Antonio was brilliant and very helpful

Antonio was brilliant and very helpful. Great asset to DFS

16. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. The atmosphere in store is relaxed and you are given time to choose without someone constantly following you (which happens in other stores!) Thank you 🙂

16. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very friendly and took time to listen…

Very friendly and took time to listen to what I wanted. Was very knowledgeable and gave advice as to what would work well.

16. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very helpfull

Very helpfull , informative and patient

16. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

I Was very please with daren and josh…

I Was very please with daren and josh at the hedge end branch they let me take my time to choose my sofa no pressure at all well done guys very polite and professional

15. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thanks for your lovely feedback, we’re glad to hear Josh met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Easy to deal with

Easy to deal with. Very good salesman

15. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you for your positive review.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

10/10 service

We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and Adam showed us some other options and we finally settled on the Roseley range. Adam was very knowledgeable and understood what we needed from our new sofas. Highly recommend Adam.

15. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service! Very helpful with all the information you could want, professional and friendly, nice coffee too, many thanks

15. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Quick and easy with his customer service

Quick and easy sales which was handled very well by the salesperson.

Great customer service

15. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

My wife Gloria and I have just placed…

My wife Gloria and I have just placed an order for the Kian two seater sofa,in midnight blue fabric, at your Hedge End store. Fisa (I am so sorry if I've spelt it wrong!) was most helpful. She set up Gloria's choice of fabric colours to tone in with our lounge decor on your room decor image programme and gave excellent advice and demonstration of your easy glide feet fixtures. As well as explaining the benefits of the fabric stain protection and spot cleaning package. All of which we have added to the order.
Neil Sutton

14. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Josh was very helpful and courteous…

Josh was very helpful and courteous throughout the process, explained everything in simple terms

14. August 2026
DFS Furniture - Southampton-Logo

Antwort von DFS Furniture - Southampton

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Josh.

Kind Regards,

Jordan
DFS Customer Support

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr