Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made... Mehr ansehen
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Das sagen Bewerter
Being greeted when walking into the showroom then left to have a look round Very helpful when we decided what we wanted answered any questions that we asked No stress relaxing atmosphere
Unternehmen hat geantwortet
They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... Mehr ansehen
Unternehmen hat geantwortet
Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, Vereinigtes Königreich
- 0333 999 9785
4.8
Hervorragend
5260 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Slough
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
the lady was friendly caring and…
the lady was friendly caring and understood exactly what I wanted and I was happy with the sale .10 out of 10 thank you
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Slough
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Easy to park outside in the disabled…
Easy to park outside in the disabled bay. The door to the store was difficult to open when pushing a wheelchair in. The store itself was bright, felt welcoming and set out perfectly with enough room to walk around without feeling crowded. Love the way the furniture was presented. It felt clean and tidy and we enjoyed the experience. The salesman was experienced and looked after us and was very knowledgeable and helped us choose our furniture. A very satisfying experience.
29. Juni 2026
Antwort von DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Slough
Hello Rajesh,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The young lady that served me was vey…
The young lady that served me was vey informed on the product I was interested in ,had great knowledge of what she was selling me and was very pleasant to deal with
28. Juni 2026
Antwort von DFS Furniture - Slough
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Alan was very informative and helpful
Alan was very informative and helpful, he had previously offered to help with anything we needed. We had only gone in to buy a bed, then we spotted a nice sofa x2 as me and my wife was discussing if the sofa's would fit in our home or even make it through the doorways, he overheard this, and, politely interjected to solve all our puzzles. And helped us purchase two new sofas as well as a new bed base and mattress. What a legend, such a friendly Guy, so knowledgeable, not pushy ..and a fellow Biker! Cheers Alan!!
27. Juni 2026
Antwort von DFS Furniture - Slough
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Alan met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The Sales Team provide great knowledge…
The Sales Team provide great knowledge and experience of their products. Amazing, friendly and very helpful. Great Customer Service.
27. Juni 2026
Antwort von DFS Furniture - Slough
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Happy, helpful staff
Ahmed who initially greeted us in the store was very welcoming and polite, he was very helpful and checked later on to see how we were getting on, he showed us different options and was very knowledgeable.
27. Juni 2026
Antwort von DFS Furniture - Slough
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Ahmed met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Really Poor after service
Purchased the sofa from the store made life really easy as we knew we wanted. had to wait several months to receive the sofa which is not an issue I gave away my old sofa and then once these guys came to drop it off they’re really helpful. However when they were installing the sofa they found out the sofa on the electronic one with the console thing had a faulty headrest they couldn’t fit the headrest on so what they had to do was mess around with bending the bars, etc try to get it working. I was told that somebody will contact me within 72 hours to arrange a replacement or replace the hinges or do something and also the manager Slough store will give me a call guess what? Nothing has happened why doesn’t that surprise me especially when you’ve taken a lot of money from me and give such great service by not bothering to contact a paying customer honestly it’s a joke now I have a sofa that has been tampered with and personally I should have rejected which I really was going to do but I thought let me be the bigger person. Still waiting
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Slough
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Slough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Mohammad did very well.
25. Juni 2026
Antwort von DFS Furniture - Slough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We had a fantastic experience at DFS
We had a fantastic experience at DFS. Faisal provided outstanding customer service and was more than happy to help us every step of the way with our order. He made us feel genuinely welcome and valued as customers.
The interest-free finance option is also a great benefit offered by the company, making it easier to purchase with confidence. We are very happy with our experience and would definitely recommend DFS to others.
23. Juni 2026
Antwort von DFS Furniture - Slough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Gentleman was very helpful and…
Gentleman was very helpful and friendly, answered all our questions .
22. Juni 2026
Antwort von DFS Furniture - Slough
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
We had a great experience at DFS
We had a great experience at DFS. The members of staff were very friendly and helpful at the Slough store.
14. Juni 2026
Antwort von DFS Furniture - Slough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
We had a fantastic experience at DFS…
We had a fantastic experience at DFS thanks to Marlon. As first-time sofa buyers, we had lots of questions and weren’t completely sure what we were looking for, but Marlon was incredibly patient, knowledgeable, and helpful throughout the whole process. He took the time to explain all of our options without any pressure, making the experience enjoyable and stress-free. His friendly approach and excellent customer service gave us the confidence to choose the perfect sofa for our new home. Thank you, Marlon, for making such an important purchase such a positive experience!
21. Juni 2026
Antwort von DFS Furniture - Slough
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Lovely customer service provided by…
Lovely customer service provided by Tania in the Slough branch. Very knowledgeable and helpful.
20. Juni 2026
Antwort von DFS Furniture - Slough
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Slough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
It was very helpful man he showed me a…
It was very helpful man he showed me a lot deferent sofas.
3. Juni 2026
Antwort von DFS Furniture - Slough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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