The staff member who sold me my furniture was so helpful providing the information I needed Would recommend the DFS and can’t wait to get my new furniture The shop was presented lovely and the gen... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Have purchased sofa before and was pleased with it so this time around am expecting the same service so far Happy but we will wait till new sofa arrives
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... Mehr ansehen
Unternehmen hat geantwortet
Me and my partner just purchased our new sofa with the help from Benny (we believe that's his name). He was helpful, informative and eager to get us the best deal possible.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
114-116 Southampton Road, SP1 2LE, Salisbury, Vereinigtes Königreich
- 0333 999 9507
4.9
Hervorragend
2305 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The young lady was lovely who served…
The young lady was lovely who served me. Very helpful and knowledgeable. She was sorry about the extra cost for delivery charge which is high. Considering we only bought a 2 seat sofa.
20. Januar 2026
Antwort von DFS Furniture - Salisbury
We're glad you enjoyed your experience and found our team member helpful. We appreciate your feedback regarding the delivery charge for your sofa. Thank you for your review.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Salisbury
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
We were served today by a wonderful…
We were served today by a wonderful employee who helped us purchase the sofa we wanted, I dont know his name but great service and knowledge
18. Januar 2026
Antwort von DFS Furniture - Salisbury
Good morning,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
We were left alone to browse and make…
We were left alone to browse and make our decision without being hounded by a salesperson the minute we walked through the door .
Competitively priced compared with neighbouring outlets.
When we asked the salesperson for advice he was friendly, knowledgeable and helpful.
18. Januar 2026
Antwort von DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Salisbury
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very good and experienced rep in the…
Very good and experienced rep in the Salisbury shop well done DFSSalisbury!!!
17. Januar 2026
Antwort von DFS Furniture - Salisbury
Good morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Salisbury
We appreciate you sharing your positive experience; it means a lot to us that our team member was so helpful during your visit.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Salisbury
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Salisbury branch…
Dealt with Ben in the Salisbury branch who was knowledgeable and helpful
11. Januar 2026
Antwort von DFS Furniture - Salisbury
Good Afternoon David,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very quick and easy to get things…
Very quick and easy to get things ordered. Very understanding about our 1 year old and his wandering the store!
10. Januar 2026
Antwort von DFS Furniture - Salisbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful staff member Ben
Very helpful staff member Ben . Everything very straight forward and easy accessible
11. Januar 2026
Antwort von DFS Furniture - Salisbury
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
The chap that assisted us “ Tito” was…
The chap that assisted us “ Tito” was very helpful in explaining the ranges of sofa available that we were particularly looking for. He provided once we’d selected the sofa we wanted a description of what configurations were available within the range.
10. Januar 2026
Antwort von DFS Furniture - Salisbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and welcoming when we arrived and when walking around. They were very knowledgeable and polite when explaining ordering details, and very efficient when completing the order.
10. Januar 2026
Antwort von DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Brilliant experience
Brilliant experience -
Helpful, knowledgable staff and good value for money.
10. Januar 2026
Antwort von DFS Furniture - Salisbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Salisbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Salisbury
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Lorraine A
DFS Central Customer Support
Pleasant Experience
It was a relaxed atmosphere at the store and we weren't pestered by sales people; just helped when we needed it. No hard sell, which was a relief!
Picked-out a lovely pair of sofas and the whole process went smoothly. Would recommend.
6. Januar 2026
Antwort von DFS Furniture - Salisbury
Good morning Terri,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We didn’t feel pressured and Mark was…
We didn’t feel pressured and Mark was very helpful and made things easy with his knowledge.
6. Januar 2026
Antwort von DFS Furniture - Salisbury
Good morning Susan,
Thanks for your lovely feedback, we’re glad to hear Mark met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very helpful customer service
31. Dezember 2025
Antwort von DFS Furniture - Salisbury
We appreciate you taking the time to leave this great review. We are so happy to hear about your customer service experience.
Kind Regards,
Vanessa
DFS Customer Support
Well informed very pleasant and very…
Well informed very pleasant and very helpful all round excellent service
4. Januar 2026
Antwort von DFS Furniture - Salisbury
Good Afternoon Paul,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.