DFS Furniture - Nottingham Bewertungen 

6'709
TrustScore 5 von 5

4.9

Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Outstanding service from Earl at the Nottingham store! Shopping for furniture online had become an overwhelming and exhausting experience, but my visit to the DFS store in Nottingham changed... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Cle... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Vereinigtes Königreich

  • 0333 999 9761

4.9

Hervorragend

TrustScore 5 von 5

6709 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4.9

Alle Bewertungen

(6'709)

96'066 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Was greeted with a smile & hello as…

Was greeted with a smile & hello as soon as we walked in, was left to browse around the store. We found a lovely comfortable settee and at a very good price. The assistant Denis was very easy to chat to and extremely helpful regarding the product and any extras we added, like the eaziglides which I would highly recommend for moving your suite around with ease. The ordering process was so quick and easy, great customer service would definitely recommend 👍

29. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Earl who was the salesman was very…

Earl who was the salesman was very polite, efficient and approachable.

29. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The customer service was excellent

The customer service was excellent. Earl is one of the most professional and amicable sales person I have come across.

29. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Was greeting when came in to the store…

Was greeting when came in to the store but not followed around. Lovely lady called Libby was on hand when I was ready to make my purchase. She was so helpful and we even had giggles together made the whole process really enjoyable

28. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

It was nice to be helped by a member of…

It was nice to be helped by a member of staff was genuinely friendly and understanding and knowledgeable. Pam is an asset to your team.

27. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Good Morning,

We are really happy that Pam met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Outstanding Service from Lee at DFS Nottingham

We recently visited the DFS store in Nottingham with what we thought would be a simple enquiry about purchasing an additional footstool for a corner suite we bought around five or six years ago.
Lee had just finished assisting another customer when we approached him, and from the very beginning he was incredibly helpful and eager to resolve our query. Nothing was too much trouble. What started as a request for a footstool turned into spending over two hours helping us choose and purchase an additional suite.
Throughout the entire experience, Lee was the perfect balance of professional, knowledgeable, friendly, and genuinely interested in making sure we found exactly what we wanted. He was patient, never rushed us, answered all of our questions, and made the whole process enjoyable and completely stress-free.
Customer service of this standard is rare these days, and Lee is a real credit to DFS. We thoroughly enjoyed the experience he provided and left feeling valued as customers. Thank you, Lee, for your outstanding service—we couldn’t have asked for a better experience.

27. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Lee met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Pam was really nice and welcoming and…

Pam was really nice and welcoming and made the experience quite easy and explained every little detail carefully.

27. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Pam.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

DFS Purchase

Very good service, everything well explained.

27. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent

Excellent, Libby, Earl and Lee all made us feel great about our purchase and were super helpful in helping us come to a decision.

25. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

What a pleasure this store is!

I visited the store to view a sofa I was very interested in purchasing. Denis acknowledged me as soon as I walked in and was extremely friendly and welcoming. I spent some time discussing one of the sofa ranges with him, and he was very knowledgeable, patient, and happy to answer all of my questions.

Overall, I had a great experience in the store. All of the staff were lovely, and the store itself was clean, tidy, and pleasant to visit. I ended up purchasing the sofa along with some additional extras, and I’m very happy with my decision.

Thank you to Denis and the team for the excellent customer service. I can’t wait to receive my new sofa!

24. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Denis met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Pamela was very knowledgeable on…

Pamela was very knowledgeable on explaining everything. The service was excellent. I’m very pleased. Thank you dfs

25. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Hello,

Thanks for your lovely feedback, we’re glad to hear Pamela met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very friendly and efficient store staff…

Very friendly and efficient store staff ( Dennis) . Very helpful and knowledgeable.
Clear explanations during the booking process and all information double checked .
Very professional

21. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Staff were friendly and helpful as soon…

Staff were friendly and helpful as soon as we walked into the store
Earl was great at explaining our purchase and everything we needed to know
Brilliant experience

21. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great service

Very helpful and welcoming.

Denis was absolutely great spent time with us going through everything, couldn't do enough for us. Great experience would recommend going there for your sofa.

22. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent customer service from Earl

Excellent customer service from Earl, very helpful in finding what we wanted with sizes and style.

22. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent news

Excellent customer service.

21. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Amazing customer service

Amazing customer service. Dennis was absolutely professional and supportive. I’d definitely recommend DFS to friends and colleagues.

21. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We dealt with Lee and I can honestly…

We dealt with Lee and I can honestly say that we bought our sofa because of him. He took the time to listen to what we wanted and never tried to over power us with sales. He was a breath of fresh air and excellent at his job. Approachable and not dressed like your usual sales person. I know that sounds daft but it just broke down that barrier straight away. An asset to DFS and his profession. I would highly recommend lee to deal with as he is very detailed and gives you all the information you need.

21. Juni 2026
DFS Furniture - Nottingham-Logo

Antwort von DFS Furniture - Nottingham

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

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