My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnCastle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... Mehr ansehen
Unternehmen hat geantwortet
Very helpful staff member Ellie @ Nottingham, went above and beyond to help! Finding exact swatches and giving us more information regarding the sofa spec amd sizes.Explained everything in detail. Cle... Mehr ansehen
Unternehmen hat geantwortet
I went to two DFS stores in my local area when looking for a new sofa. Both had a great range of products and were happy for me to look around at my own pace. I went to the Castle Marina, Nottingham,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, Vereinigtes Königreich
- 0333 999 9761
4.9
Hervorragend
6709 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Antwort von DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Product i wanted to view was on line…
Product i wanted to view was on line order only. Ellie took the time to find the leather swatches for my choice of 2 sofa's to narrow it down. She was enthusiastic(perhaps overly) and every question i had got answered. In terms of using the monitor to display the sofa i selected in the colour i wanted its perhaps better to have a warning since the lighting for those images would probably be enhanced & infact bore no resemblance to the swatch.
In terms of completing the review the instructions hinted that nothing less than a 9 would be of benefit, if this is what associates convey then how can they expect to receive genuine feedback, is this as a result of DFS culture?
27. Juli 2026
Antwort von DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Our customer service advisor Ellie was…
Our customer service advisor Ellie was amazing, really attentive and spent a lot of time with us making sure we were completely happy with our purchase. Amazing service
28. Juli 2026
Antwort von DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Had a really enjoyable experience
Had a really enjoyable experience, very professional staff, no pressure and lots of good advice
27. Juli 2026
Antwort von DFS Furniture - Nottingham
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
I ordered some sofas some time ago and…
I ordered some sofas some time ago and these guys have repeatedly changed the delivery date and every-time I’ve called to check in they keep saying supplier has not got the sofas yet if not that the helpline agent will have no Idea whats going on. Been sitting on the floor for 2 weeks now because these guys have no idea what they are doing
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Nottingham
Good Afternoon,
Thank you for taking the time to leave your review, your feedback is always greatly appreciated.
We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.
Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.
If you do require any further assistance in the meantime, please don't hesitate to contact us.
Jordan
DFS Customer Support
Really helpful staff
Really helpful staff, took time to help us find what we were after and answer all our questions. Explained things really well, in a friendly manner.
27. Juli 2026
Antwort von DFS Furniture - Nottingham
Hello Debra,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Good choice easy from start to finish
Good choice of furniture Ellie was very nice .nice to talk to and explained everything really well
27. Juli 2026
Antwort von DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
This guy was so helpful took time no…
This guy was so helpful took time no rush had loads of knowledge and new his stuff nice and a pleasure to deal with made my dfs experience amazing top man
26. Juli 2026
Antwort von DFS Furniture - Nottingham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great service with no pressure.
We had already been into store previous to buying our sofa. The experience was relaxed and we felt under no pressure, although the staff were attentive and available to answer our many questions. I returned to the store today to buy our new sofa. Everything was explained clearly and it was a relaxed and professional transaction.
27. Juli 2026
Antwort von DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Nottingham
Hello Susan,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Good
Ellie was very warm and gave helpful advice. She helped us in deciding to buy a sofa
27. Juli 2026
Antwort von DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Ellie at DFS
Myself and Partner have recently moved to our home and visited DFS in Nottingham. On entering the store we were greeting by a smiling cheerful Ellie who took care to listen to our requirements demonstrating a variety of options in the sofas available. She was knowledgeable and courteous as well as being a good Sales Person, we cheerfully parted with over £5500 on placing our order.
26. Juli 2026
Antwort von DFS Furniture - Nottingham
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Ellie met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Great Experience
Everyone in the store was super helpful. We came back the next day to finalise our purchase and Ellie was very kind and helpful in explaining everything and getting our order sorted. We are very excited to get our new sofa!
26. Juli 2026
Antwort von DFS Furniture - Nottingham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ellie.
Kind Regards,
Jordan
DFS Customer Support
We had a great experience at DFS…
We had a great experience at DFS Nottingham. Earl has been so kind and took the time to explain everything about the sofa clearly, helping us choose the right one without any pressure. He was knowledgeable, patient, and friendly throughout the process. Excellent customer service—we’re very happy with our purchase and would definitely recommend DFS Nottingham.
25. Juli 2026
Antwort von DFS Furniture - Nottingham
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Earl met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
A great choice of furniture
A great choice of furniture, Earl who helped us with the purchase was friendly professional and knowledgeable.
26. Juli 2026
Antwort von DFS Furniture - Nottingham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great customer service
Great customer service. We felt at ease with Dennis, who was very helpful from start to finish.
26. Juli 2026
Antwort von DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Go out of their way to help
Very friendly staff who go out of their way to help you find what you want - Ellie even stayed after closing to help me with my order.
25. Juli 2026
Antwort von DFS Furniture - Nottingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The service was good
25. Juli 2026
Antwort von DFS Furniture - Nottingham
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Being able to sit in each and every…
Being able to sit in each and every couch and chair as a family, even with a loud and over excited 4 year old. Just made it better. I am not just buying something for myself but for our entire family, and I wanted us all to be excited about it. Some stores just don’t understand what it means to be a family, but dfs does!
18. Juli 2026
Antwort von DFS Furniture - Nottingham
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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