A pleasant, but non-invasive welcome took place, and we were left to look round. This we did, and viewed the entire shop 2/3 times.On finding a possible 1st.choice for a new Sofa,we called for assista... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We were welcomed into the store and left to look around at our leisure. When we were ready for assistance Rowan helped us through the process and explained thoroughly what costs were and any additi... Mehr ansehen
Unternehmen hat geantwortet
Went in to get our dream sofa today and had the pleasure of David helping us to achieve this. He gave us peace of mind by thoroughly explaining all the details to us and answering all our questions, h... Mehr ansehen
Unternehmen hat geantwortet
Claire, the lady that helped us choose our sofa was absolutely lovely. She explained everything so well and was extremely helpful, friendly and professional. We couldn’t have asked for a better ex... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
London Road, ME16 0LP, Maidstone, Vereinigtes Königreich
- 0333 999 9787
4.9
Hervorragend
8543 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
David was very helpful and friendly
David was very helpful and friendly. He helped us with our questioned and sorting out financial agreement.
28. Juni 2026
Antwort von DFS Furniture - Maidstone
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with David.
Kind Regards,
Jordan
DFS Customer Support
The staff were really helpful and gave…
The staff were really helpful and gave solid advice. Not pushy just full of facts and suggestions. Cant wait for my couch to arrive.
21. Juni 2026
Antwort von DFS Furniture - Maidstone
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Amazing customer service all things…
Amazing customer service all things explained by the rep. Very professional and informative.
27. Juni 2026
Antwort von DFS Furniture - Maidstone
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Rohan was fantastic and a credit to…
Rohan was fantastic and a credit to DFS. He provided expert guidance and even remember my mum from a purchase 12 years ago. He quickly helped us put our order through and made sure all the details were correct.
27. Juni 2026
Antwort von DFS Furniture - Maidstone
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Rohan.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience, salesman not at all pushy, talked everything through thoroughly.
27. Juni 2026
Antwort von DFS Furniture - Maidstone
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Steve was very helpful and guided us to…
Steve was very helpful and guided us to a perfect sofa after explaining what we were looking for, his customer service was great and very helpful with his knowledge of stock and material wear etc
27. Juni 2026
Antwort von DFS Furniture - Maidstone
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Steve.
Kind Regards,
Jordan
DFS Customer Support
On a very warm day Natasha was…
On a very warm day Natasha was fantastic ensuring I was in receipt of all of the information on the purchase I was looking at online. It was useful to see the material in store even if the actual design wasn’t there.
26. Juni 2026
Antwort von DFS Furniture - Maidstone
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Natasha met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
We visited the Maidstone branch
We visited the Maidstone branch, saw a salesman James he was very knowledgeable and we could ask as many questions as we liked and he answered them all.
26. Juni 2026
Antwort von DFS Furniture - Maidstone
Good Morning,
Thank you for leaving us a 5* review. We are really happy that James met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Found the ideal sofa with assistance.
25. Juni 2026
Antwort von DFS Furniture - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
David was a great help
David was a great help, explained everything in detail and patient.
Whoever is in charge needs to get them air conditioning installed, it was too hot to shop let alone work there all day.
25. Juni 2026
Antwort von DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Maidstone
Hello Matt,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
quick and easy!
23. Juni 2026
Antwort von DFS Furniture - Maidstone
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Antwort von DFS Furniture - Maidstone
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Good experience
When i walked in, the salesman (james) asked if we needed help, and let us browse the furniture, and was available if we needed assistance. He was professional, polite and friendly. Giving us advice and guidance on the product. Very pleased with the sale, would definitely recommend them
22. Juni 2026
Antwort von DFS Furniture - Maidstone
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Maidstone
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Maidstone
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
Very helpful, friendly and made the whole experience effortless !!!
Definitely five stars !
22. Juni 2026
Antwort von DFS Furniture - Maidstone
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Good range of styles and colours and in…
Good range of styles and colours and in all sizes . James was friendly , helpful and knowledgeable 6
21. Juni 2026
Antwort von DFS Furniture - Maidstone
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Maidstone
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We were made to feel very comfortable…
We were made to feel very comfortable nothing was rushed. And everything was talked through very well I was a very nice experience
22. Juni 2026
Antwort von DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.