DFS Furniture - Llantrisant Bewertungen 

I called up for advice on a sofa I was interested in. The lady on the phone I believe was called Natasha? I called around 16:20 on 17/06/26. She was amazing. Very patient and answered all my questions with ease. Very easy to talk too. I let her know I am a first time buyer and she was very kind in offering all kinds of advice. She went through all the protocols with ordering a sofa, let me know the deals they have on. Cleaning advice on the sofas such as the dos and donts. I even ended up ordering extra furnishings. She put through the order for me over the phone, it was all very smooth running. I cannot wait for my sofa for my new home, the service was impeccable.

Our experience from start to finish was very professional but yet felt like speaking with a friend . The staff there were not to pushy but yet very helpful with their information, we would strongly recommend DFS definitely felt in safe hands .

We were guided through our purchase by Gary. Excellent service and great knowledge of the product.

Good friendly information in a relaxed atmosphere.

Lewis your sales man was very professional and very knowledgeable. Being an area sales manager my self I was very impressed . He was so helpful he made the sale

Absolutely amazing service and so very helpful
Would highly recommend to anyone looking for a that extra help to find the perfect sofa.

Excellent service provided by staff.
Lovely manner and prompt in dealing with our business. Never shopped in DFS previously, but will certainly do so in the future. Very pleased with the quality of your furniture and during these times it's nice to have value for money.

The staff were very helpful and informative. Gave us time and space to look around without hassle and offered great help.

I ordered my suite yesterday and the communication with Mackenzie at the store was second to none. He was very helpful and patient during many of my questions and decision making. It was easy to change the size over the phone after I remeasured when I got home.
Hopefully delivery and after sales will be as accommodating

David is very friendly and knowledgeable, it made the process smoother than anticipated. David thoroughly explained everything we needed to know, and made sure we understood the important points.

Nice shop layout , very nice selection, great staff input , Josh and Grant , not too pushy on our visits , great explanations of products , deliveries and the payments and the aftercare

Lewis served us at the Llantrisant store today and was polite, helpful and knowledgeable. We couldn’t fault the service! We came back for the second time to commit to the purchase, and it was nice that the staff remembered us visiting previously. They were attentive but respectful in letting us make decisions. We look forward to having our new sofas!

Grant was very knowledgeable about the products and able to help us narrow down what we wanted. Excellent service!

The young man was very helpful ( Sorry can't remember his name ).

Assistant was well informed and all answered questions well. She was personable and helpful. She was not pushy and suggested discount I would be entitled to because of my disabilities.
She made shopping a pleasant experience.

Lewis was very polite and engaging with us. There was no "Hard Sale" and he put us both at ease immediately. Lovely young man and easy to talk with. Well Done Lewis amd thank you!

Lewis was great.
He explained all the Finance options and even when we ordered the wrong sofa he went above and beyond to help us find the right one.
I would highly recommend Lewis at dfs in Llantrisant to my friends and family as a point of contact.

Left to browse, no pressure. Then I had discount ,thanks to josh.plenty of option and made a purchase!

Lewis who served us today was absolutely great at his job. Let us look around, approached to offer help, then actually helped with our decision. Explained the various attributes that were available apart from those on display, eg different legs, no castors, different trim. Lewis really listened to what was important to us and made educated recommendations.
We bought the additional 5 year cover because of his ability to make us see the value in the product, without the hard sell.
Personable,well presented, knowledgeable!